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Could a damaged English Passport cost you your next holiday?

Passport damaged UK : There have been many stories circulating about British Nationals who have appeared at the airport, ready to travel, only to be turned away by airline staff because their passports were deemed to be damaged or showing signs of wear and tear.

Being unable to travel, these passengers have had to cancel their travel plans and waste a lot of money, simply because their passports were seen to be unfit.

So, could a damaged English passport cause you to miss your next holiday? And what exactly constitutes a damaged passport? This article will cover everything you need to know about damaged passports and what you can do about it.

Looking for tips for UK passport applications from abroad? Click here.

What is considered a damaged passport? (UK)

According to HM Passport Office, a damaged British passport is one which cannot be accepted as an official form of identification for travel.

In such cases, the passport would normally need to be damaged or showing serious signs of wear and tear.

Your passport could be considered to be damaged or showing signs of wear and tear if one or more of the following criteria are met:

your personal details are difficult or impossible to read
the laminate portion on your name page has lifted so that it has the potential for a substitute photo to be inserted
there are signs of fading or discolouration on the passport’s name page
your passport is stained on any of its pages (e.g.. it has ink, makeup or chemical spills)
there are missing, torn, defaced or detached pages
the chip on the passport can be seen on the back cover
the passport chip shows signs of damage, and
any other damage that may prevent the passport from being a legible form of identification

Here at U.K.ABROAD, we believe that it is always better to be safe than sorry. If you are worried that your passport may be damaged or have moderate signs of wear and tear, contact us and we will help you to determine if your passport should be replaced or not.

There is nothing worse than being denied travel due to a damaged or worn-out passport, so rather take action beforehand and be safe in the knowledge that you can enjoy your holiday!

Looking to renew your British Passport in Australia? Click here to find out everything you need to know.

How long does it take to replace a damaged English Passport?

If you are based in the UK, it can take up to 3 weeks to have your passport replaced. However, if you are located overseas, it will take around 4 to 6 weeks for your new British passport to arrive.

Click here to read more about the best time to renew your UK passport.

If you have found that your passport is damaged or shows signs of serious wear and tear and you will be traveling quite soon, it could be possible to get your passport sooner. Contact a member of the U.K.ABROAD team if you need a new passport and we will do our best to assist you.

It is never a good idea to make international travel plans if you don’t have a valid or undamaged passport.

How do I replace a damaged English Passport?

Replacing your damaged UK passport is done in much the same way as renewing your British passport online.

You will need to send in your old British passport, digital passport photo and complete the online application form. These forms should be completed very carefully as any errors could result in your application being rejected. Click here to start your application, today.

The U.K.ABROAD team can assist you with applying for a replacement passport and renewing your UK passport online. We will thoroughly check your application forms to ensure that they are 100% correct and will also verify your passport photos, leaving no room for error and helping you to streamline the process.

I renewed my passport from NZ, service was so great and the agent kept me informed every step of the way. The couriers turned up on time for collection and passports returned before the expected delivery date. Was a bit concerned sending passport overseas and was this a scam but no need to worry and service was super friendly. Well worth the money paid for the service. – Alan Horman via Google Reviews

Passport Water Damage: Can you still use a UK passport if it has been washed?

It all depends on how badly your passport was damaged whilst being washed. Generally speaking, if a passport has been mistakenly left in the washing machine, the laminate will begin to lift away and this is reason enough for it to be considered “unfit for purpose”.

In addition, “washed” passports will often have damaged paper and some of the writing may appear unclear or illegible.

In such cases, you would need to apply for a replacement passport as it would be unlikely that any immigration official would accept it as a valid travel document.

Passports that have been washed can also be damaged in many other ways and this shows that it is always a good idea to store your passport very safely and to know where it is at all times. If you use your passport a lot, you might want to consider using a passport cover to protect it from wear and tear.

Water damaged passport UK

Passports that have noticeable water damage can unfortunately no longer be used and should be replaced. The UK government website says that if your passport is “damaged or mutilated so that it is no longer usable” then you need to apply for a new one.

About U.K.ABROAD

U.K.ABROAD is a registered international company operating since 2008, with a team of experienced British passport specialists who have helped thousands of customers obtain their British passports from abroad quickly and hassle-free.

We offer a range of services to suit your individual needs, from first-time passport applications to renewals and replacements. We also offer a premium service for those who need their passports without delay.

For more information about our services or to begin your British passport application, contact us today.

Need more advice about damaged UK passports or passports that are showing signs of wear and tear? U.K.ABROAD would be delighted to provide you with more information!

Contact U.K.ABROAD for fast & easy British passport applications, renewals or replacements from abroad.

Conclusion: Passport Damaged UK

A damaged UK passport can be a frustrating and expensive problem to deal with. It’s important for travelers who experience this issue not to panic: there are plenty of ways they can still enjoy their vacation without needing to worry about what might happen if their passport gets wet or damaged.

As long as you’re able to get your passport replaced, you should be able to get on a plane and will be where you need to be in no time.

Tracey Roberts

Tracey Roberts is a seasoned content writer with more than ten years of expertise specialising in travel documentation and British expat services. As an expert in British passports, Tracey plays a pivotal role at U.K.ABROAD, where she crafts detailed and informative content to guide expats through the complexities of passport services.

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June Wesson

10:23 03 Nov 24

Extremely helpful guiding through process.Very efficient and fast

Vic Hungerford

17:37 01 Nov 24

My wife, Valerie Hungerford, lives in New Zealand and has a UK Passport which needed renewing. She applied for it on the 14th October and the new passport arrived back at our home in NZ on the 1st November, only 18 days later. This was excellent service, and the whole process was so easy. We dealt with Elyse the whole time by email and were guided through the process each step of the way with absolutely no problems at all. This company is very highly recommended.

Oskar Grönberg

13:46 01 Nov 24

At first the process of getting my new passport was worrying. Not having much computer experience and having to send photos. Hanel my consulant was so heplful, everything was explained so professionaly and in detail.I did have a problem when filling in a form about my parents.I wasn't sure of my father's date of birth and found I could not go forward. It did not help to write unknown. I did get the information eventually but wondered what I would have done if I hadn't found out.The service with DHL was fine but only because I could be at home when they called. Otherwise it all worked out well and pleased I now have a new British passport.

Adam Hall

11:38 01 Nov 24

U.K.ABROAD kept me updated on every step of the process, and gave me individual advice on my application. Very happy with their service and support

Annie Rankin

07:23 01 Nov 24

I have just recently re-newed my passport and got excellent service from U.K.ABROAD and within 10 days of applying had my new passport safely in my hands. Thanks for the help.

James Campbell-grant

00:15 01 Nov 24

My Consultant Robyn is a true professional - whilst the process is not complex when one is based overseas renewing one's passport appears to be troublesome and very expensive. That aside with robyn holding my hand all the way through the process my fears disappeared. The end to end process was just over 2 weeks but at no time did I feel lost in the journey - Thank you again Robyn !!!

Janet Tobin

22:06 31 Oct 24

Excellent customer service. My application was from Australia and they couldn't have been more helpful. My application was made easy and stress free

Jools Browne

12:57 31 Oct 24

I would like to express my thanks to Gavin for guiding me through my UK passport renewal. I live permanently in Australia and started the renewal there. I was then fortunate to be able to come to Uk not long after as well as a side trip to Malaysia. So I had to hold on to my passport which had under 6 months to be renewed. I was able to do the passport renewal while in UK, but needed to observe certain protocols to ensure the new passport was sent to an address in UK which, ordinarily may have resulted in a complete new application or similar. However with lots of guidance and explicit information from Gavin my new passport has just arrived to me while in the UK so its all sorted. Thanks so much everyone!

steve wicks

04:53 31 Oct 24

Excellent service and communication, highly recommend this provider service.

Jacqui Bailey

20:59 30 Oct 24

Had an amazing experience with Brittney, she handled my UK passport renewal flawlessly. I can't believe how fast I received it since I live in USA. I will definitely use this amazing service again, no hassle and stress at all.

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13:37 30 Oct 24

Karen McAllister

09:13 30 Oct 24

Fabulous service. Efficient and friendly. Thank you so much Robyn.

Bim Hince

04:37 30 Oct 24

Excellent service and took the worry of renewing passport out of my hands

JAMES BERRY

04:22 30 Oct 24

Superb communication from start to finish keeping me informed of every step along the way. You could not wish for a better service.

Kevin Hussey

02:57 30 Oct 24

Fantastic comprehensive assistance. Highly recommended. Many thanks.

Zandra Buying

02:45 30 Oct 24

Received excellent service with assistance, information and guide in applying for my British Renewal passport . Delivery of my passport I received safely and quickly.I am extremely pleased and highly recommend their services.Thank-you.

ian gobovich

02:01 30 Oct 24

Amazing service and communication.Received my passport in under 4 weeks from Uk to Australia. Totally recommend.

Andrew Smith

00:00 30 Oct 24

What a wonderful smooth process it has been obtaining my UK Passport.Elyse at U.K.Abroad has been nothing but awesome to deal with, incredible prompt professional communication and extremely helpful.I can't thank you enough.

Bonny Parker

11:24 29 Oct 24

Was amazed at efficiency of this service. From initial application, 4 October until receiving new Passport, 28 October and then return of all old documents by 30 October. All emails answered within 20 minutes. All between Australia & UK. Fantastic service in this day and age. Thanks to 'Natasha' especially.

Barbara Young

01:16 29 Oct 24

My husband and I received our British passports today. We would like to thank Robyn very much for her professional hand-holding as she walked us through the process - we very much appreciated it!

audrey lokers

19:48 28 Oct 24

Very efficient service, I was kept informed every step of the way , which helped me feel at ease applying online.The passport arrived a lot quicker than I expected so thank you for making the process easy for me.

Sean Jones

14:59 28 Oct 24

Excellent service. Leigh's support, assistance and advice throughout the process was massively helpful. It really did help to ease the stress and ensure a tight turnaround. The fee is worth every cent. Highly recommended.

Ade Stalder-Kong

14:06 28 Oct 24

From the registration for my renewal of my PPT online on the 15 Oct. It was less than 2 weeks I received my fresh PPT at the door today. It was surprisingly fast. I was quite nervous to start this online process, not until my PPT has only 3 months validation. I knew I had to do it. It surprised me that they provide consultants to assist you. It was great! I must say Shaun is amazing! He is more than excellent, professional and quick to answer all my questions. He guided me all the way through. I am grateful to have him as my consultant. This great experience of efficiency thrilled me. Thank you!

lynne kennedy

08:08 28 Oct 24

Excellent service, from start to completion was seamless support, understanding my situation and my needs, Robyn my personal contact informed me at every step of the process. She was also helpful in communicating with the passport office, who were able to ensure swift attention. Nothing was too much trouble, and I could contact any time, I had my new passport in 3-4 weeks, between UK and my residence in Qatar.

Peter Toal

00:38 28 Oct 24

Having to apply for a new UK passport can be a tedious process most times. However, deciding to use the services of U.K. passports turned out to be a great move on my part! Right from the start, I was kept informed by Gavin (My consultant) the whole time and my passport and all other paperwork important to me, was returned safely. I strongly recommend their services.Teresa.

Estelle Alexander

20:36 26 Oct 24

True to their word, offer outstanding service. The process was effortless, prompt reply to queries.Highly recommended.It was a pleasure dealing with Miguel.

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13:51 25 Oct 24

David

03:31 25 Oct 24

Great experience, very timely and speedy service, good advice and updates by Robyn - can't praise enough, David

schlepp hase

09:43 24 Oct 24

I would like to deeply thank Shaun and colleagues for excellent and swift service and guidance through the process of renewing my overseas passport.

pat calver

07:49 24 Oct 24

great system, so easy! clear instructions and website and very quick delivery.

Julie Darnell

06:15 24 Oct 24

The process was easy to follow, and with Elyse the UK passport consultant who was very helpful then I would recommend it .

Michael Dempsey

02:47 24 Oct 24

Re: UK PASSPORTSI was very happy with the process of acquiring my UK passport and particularly with Teri’s help in the matter.She was courteous and made every effort to ensure a successful solution.

Louise Hayward Books

01:50 24 Oct 24

I was very pleased with the way this was handled and processed. It seems a lengthy process but I felt that Gavin led me through it step by step which made it simpler and easier.Always quickly back in touch with the next step and very kind & helpful when I made an error. Excellent service.

DESIREE WILLIAMS

13:49 23 Oct 24

Professional, very helpful, to the point, painless procedure to obtain a new passport. Delivered within stipulated time frame. Very pleasant experience.

Sheila Stewart

10:04 23 Oct 24

Having just renewed my British Passport online, it was so amazingly easy. Helpful advice from start to finish. Thoroughly recommend this company.

Michele CNZ

02:24 23 Oct 24

Robyn provided an excellent service, making the renewal of my passport seamless and stressless.

Anne-lise Levi

13:08 22 Oct 24

Perfect service ,have to thank Glenda for being so patient and helpful

william hardwick

07:28 22 Oct 24

I could not have received friendlier or more efficient service in obtaining - amazingly quickly! - my new British passport. I heartily recommend this company.

Itzchak Slotki

07:21 22 Oct 24

Easy seamless process from form filling through payment, photo processing, despatch of old passport and receipt of new. Best of all no more photo countersigning by professional or going to post office.Special word for Robyn at UK passport office who made the process very personal as well as efficient.Keep up this wonderful service in this age of digital anonymity.

Raj Singh

06:42 22 Oct 24

Thank you and in particular Brittany, the assisting agent, who made me feel at ease through the whole process...bravo!

Stephen Summers

19:41 21 Oct 24

Excellent service provided by Brannan. My new British passport arrived here in Australia far sooner than expected. Brannan handled the renewal process impeccably, took away all the stress and worry. Amazing. Highly recommended.

Warren Richardson

11:29 21 Oct 24

Really Excellent service, no fuss and everything went as expected. I had my new passport in two weeks from filling in the application online.

Edward Ho

06:28 21 Oct 24

Thanks to UK Abroad.Jade has helped me a lot for my BNO passport application.Very professional service making every step so clear.

James Collins

20:13 19 Oct 24

Extremely highly recommended. From the very start, the whole process was made extremely easy. Our excellent helper, Saretha, communicated at every stage so that we were fully informed on the progress of our applications. Having the courier service as an integral part of the process was indispensible in terms of getting our documentation across to HM Passort Office and their return plus the safe delivery of the new passports. The total time from the documentation reaching HMPO to our receiving the new passports was a month. That is about the same time as it would have taken from within UK. Very well worth the UK Abroad fee to have a hassle-free passport renewal.

jennie spagnol

09:19 19 Oct 24

Saretha of wonderful assistance moving forward my application in the fastest time possible and with clear explanations. Charming, reliable and kind!

Neville James

06:46 19 Oct 24

I wish to say a big " Thank You " to Robyn at U.K. Abroad for all her help in renewing our British passports. She kept us informed step by step all the way. We received our new and old passports within three weeks. Exemplary service and thank you once again.

Jennifer Perry

03:54 19 Oct 24

I found the process to renew my UK passport pretty seamless with UK Abroad. I had lost my previous passport which had expired quite a few years earlier. Nothing was a problem for Carina at UK Abroad. Clear, concise instructions and was really pleased I received my new passport within I think five weeks. Well worth spending the money to avoid the headaches of renewing by yourself.

Rashmi Joshi

21:24 18 Oct 24

Thank you so much Renate for amazing customer service this process was so easy with all your assistance and such prompt response my passport was done within less then 10 days. I am totally amazed with the service by UK Abroad Outstanding

Jacqueline Miller

17:01 18 Oct 24

This was a wonderful experience. From start to finish Hanel facilitated and guided me every step of the way! He alerted me to ways to request birth and marriage certificates.His reassuring supportive attitude made this a great experience!Highly recommend Hanel from UK passports

Leonard Rowland

10:15 18 Oct 24

I applied for a new British passport and based on reviews I had read decided to use U.K. Abroad for the application. I was delighted with the service provided by Leigh at U.K. Abroad. He took me through the process in great detail. He was very patient and went out of his way to help me with the process even sorting out the problem I had with the initial courier collection. He quickly responded to my email queries. I would have no hesitation in recommending the services of U.K .Abroad based on my experience

Sandy Lovick

02:28 18 Oct 24

Thank you to Shaun, most efficient and excellent email communication. Living in South Africa I was so grateful for this service which was seamless. Within three weeks I had my new passport delivered and now ready for my trip to Australia.

petros cosk

13:32 17 Oct 24

Many, many thanks to the lovely Brittany, her kindness, professionalism and constant attention made my journey with you well worth the money. I was dreading doing this from overseas especially now we're not in the EU. Instead I felt relaxed and confident.Off on my Hols now peeps and thanks again Brittany.

Linda Kendall

06:37 17 Oct 24

I recently renewed my passport from Australia. i dealt with Robyn. Throughout the whole process she was extremely helpful &courteous. The application was made very easy & she kept me in the loop every step of the way. I would definately recommend this service.Thank you so much Robyn, it was a pleasure dealing with you.

Robert Smith

01:23 17 Oct 24

very fast and efficient helpgreat correspondence with Robyn

Carol Rachwal

14:23 16 Oct 24

Fantastic service! I can highly recommend using U.K.ABROAD. Shaun Weldon, who was assigned to my help me with my application, was extremely helpful and informative throughout the process and I received my new passport in about a week!

David Smallwood

22:02 15 Oct 24

Efficient, helpful and polite. Terrific service

Melodie Burdin

12:45 15 Oct 24

My consultant Robyn was wonderful in answering any questions and always responded so quickly. I wasn't sure when I applied for this service, I thought I can do this myself directly. I could have but this was far easier, couriers included and when sending documents across the other side of the world I had peace of mind which I felt was worth the extra.

Martin Cameron

10:52 15 Oct 24

Great service handled the passport process without a fault. Processing time was listed as 3 - 8 weeks, my passport was approved in 7 days. New passport in hand in just under 4 weeks. A very good service, helpful through all the steps. Quick replies to any enquires, would use them again if I had to renew my passport again.

Jackie Neysschens

04:01 15 Oct 24

Excellent service (actually 10 stars from me) from UK Abroad, Saretha was my liaison and was ever so helpful, everything was explained in full and was so easy to get all your documents together, to getting the documents to the Uk, very efficient, I would highly recommend UK Abroad **********

Alexa Anderson

19:33 14 Oct 24

This service exceeded any expectation i might have had. The Online application was extremely user friendly. My UK assistant Juan-Pierre replied promptly to every query I had. Superb service, reliable, trustworthy, super quick especially in todays world of having to be perpetually hypervigilant. Heartfelt gratitude.

Caroline Logan

18:34 14 Oct 24

I would like to sincerely thank Robyn from UK Passports for the amazing help she gave me in obtaining my new British passport. Living in New Zealand I was a little overwhelmed at times, but Robyn made it a very easy and painless process. I cannot speak highly enough of the wonderful experience I had in dealing with her. Again Robyn thank you for the great service and for your kindness.

Barbara Edmonds

14:02 13 Oct 24

I had an excellent experience, in renewing my UK Passport. I can't applaud the staff involved too highly! Information was clear, appropriate and very helpful, queries were answered rapidly. Thank you all!

Mark Hart

13:45 11 Oct 24

A great service from U.K.ABROAD. I got my new passport within two weeks of application. Saretha (British Passport Consultant) was a great help offering advice throughout the application process, which ended up being straightforward.I highly recommend U.K.ABROAD to renew your passport. My wife will be using them to renew her passport in the near future.

Bev Moss-Reilly

13:35 11 Oct 24

The service received from U.K. Abroad was faultless. I dealt with Leigh specifically who was efficient and whose entire interaction was unparalleled. A great big thank you. If you're looking for the best, look no further. Convenient and a seamless experience. Congratulations to UK Abroad.

Thomas Gibbons

10:00 11 Oct 24

I would like to thank Robyn for making this the most hassle-free process I have undertaken in recent years. The process was so easy and the follow up and up to date process was above and beyond other issues I have gone through over many years. Thank you again for your very professional approach and peace of mine.

Matthew Lawman

12:04 10 Oct 24

Incredible service. Ordered my passport from Australia and it was turned around in a couple of weeks!! Hats off to Robyn, my consultant, who helped things along in a friendly and professional way. I would highly recommend this Company. They have the Wow factor down pat.

Asher Wood

09:52 10 Oct 24

I just received my new passport from the UK (applying from South Africa), and I have UK Passports to thank.Glenda (and Amanda) were so helpful in sorting out the application, advising me when there were issues with documents and photographs, and especially in chasing up HMPO to iron out some proof of residence issues.It would have been a much more stressful process without their help and professionalism, and I can highly recommend the service. We will be seeking their help again in future!

Linda Walker

09:11 09 Oct 24

UK Abroad are a pleasure to work with. My passport application was processed promptly and Glenda was extremely helpful in arranging the documents to be sent to the UK. The whole process took about 3 weeks and I had received my new passport.

George Kay

07:49 09 Oct 24

The entire experience started well when I was assigned a personal consultant for my case. After that it was professional, respectful and polite. Everything worked out great and I have my passport. The whole thing took around 30 days to get to Cyprus.

Lynne Thomson

01:54 09 Oct 24

I have just had to renew my British passport from NZ. I couldnt of got a better person to help me as i am not good with doing this sort of thing online. Thankyou to Gavin who helped each time i got stuck. I couldnt of done it without your help.

Carole Kaffes

19:51 08 Oct 24

Fantastic service worth the cost

Graham Perrem

17:55 08 Oct 24

Great service ,they ask lots of ? forms to fill out and photocopying plus your own agent who steers you through the process .Seems a little over the top and expensive but couriers to and from Uk and N Z your agent helping you through ,it's worth it.After a week I started to check online as to scams ,3 came up UK abroad not one of them.So for peace of mind ?

Kate M Armstrong

15:00 08 Oct 24

Service is great easy,and wonderful customer service. Thanks for your help and support

Alex

06:22 08 Oct 24

Excellent service that made the process of renewing my passport as simple as it could be, with good communication and simple instructions throughout.The whole process took 18 days from collecting my old passport to my new passport being in my hand. Would highly recommend.

Mark Gilogley

21:14 07 Oct 24

Very efficient, smooth, detailed and friendly approach. Thank you, completed the process from Australia in just over 4 weeks.

Jane Nizamoglu

01:35 07 Oct 24

What a great service! I was hesitant to use it initially, having dealt with my own renewal in the past. But from start to finish, Saretha has been super efficient, very professional, always responsive & a pleasure to deal with. She walked me through the whole process from start to finish, and made it all very straightfoward and stress free. I can't recommend the service enough!

Chris Phillips

22:46 06 Oct 24

Gavin at UK Abroad was fantastic. I am half way across the world in NZ, but his efforts and quick response times to emails etc were brilliant. Highly recommended. Such an easy process to renew my passport from outside of GB.

emilyrose899

14:35 04 Oct 24

I would highly recommend! So helpful and response time was amazing even being on the other side of the world. It was a very quick turnaround which was so very unexpected. I had a great consultant whose level of service was amazing!! I don’t have anything negative to say. Was a great experience overall and would recommend to anyone!!

Gary Brown

12:05 04 Oct 24

What a fantastic service. Easy instructions, helpful and friendly follow ups. 17 days from collection to new passport delivery, to France. Thank you Britanny, you made the entire process a breeze.

ELIZABETH SINANAN

12:05 04 Oct 24

Great communication, answered all my questions and completed within a month.

Chris Russell

10:07 04 Oct 24

I was very apprehensive about applying for my passport on line,but I found it so easy.The service was very efficient and the delivery service was also excellent. I would recommend anyone to go this route.Thanks for everything Deanna Russell

Kate Patterson

21:15 03 Oct 24

I was delighted and amazed to get several emails from Juan-Pierre, not a robot, who guided me step by step to the successful completion of my application !

Michael Hutchinson

07:01 03 Oct 24

A total no-fuss experience using U.K.PASSPORTS (U.K.ABROAD) to renew my British Passport from Australia. Robyn helped me every step of the way and kept me well informed, taking less than 3 weeks from the start of my application to delivery. I highly recommend the services of U.K.ABROAD.

Robyn Daniel

08:44 01 Oct 24

Thanks for you prompt hasslefree service. You certainly made the whole process easy and devoid of any stress. Highly recommend your services.

Mike&Susie Potts

21:30 30 Sep 24

After weeks of procrastination, dreading the thought of filling in the UK Government forms with my lackluster internet connection and Parkinson's handwriting to renew my UK passport from my home in rural Texas, I ran across this site .After reading their reviews I decided to give them a try - Best Thing I Ever Did...in this type of matter.My agent , Miguel, made everything super simple, talked me through the brief procedure and had my new passport delivered back to me in a couple of weeks.In my case there I didn't have to search out my ancient Birth Certificate, National Insurance Card or...anything but my old passport.Well worth the extra cost.Mike P. Fredericksburg, Texas.

david fox

17:20 30 Sep 24

I have been very satisfied with my experience with U.K. PASSPORTS. My correspondent, Saretha, was always very prompt to deal with the next stage of the renewal process. The drop-off and delivery with DHL was very smooth.Many thanks !David Fox

suzan firth

17:34 29 Sep 24

From first registering for service to receipt of passport at door was 3 weeks with detailed instructions and updates along the way. Highly recommend this service if you are in need of a fast turnover for renewal

suzan firth

17:34 29 Sep 24

Stacey Hamilton

00:15 29 Sep 24

From the initial application to delivery of my passport, the process was easy and there were no hassles. My advisor (Elyse) kept me informed throughout the application and my passport was delivered in a timely manner. Couldn’t ask for better service!

Sandra De

11:48 28 Sep 24

Everything went very smoothly and quickly. My documents were received in the UK on Sept 10 . I had all my documents returned and my new passport on 27 Sept.Elyse was extremely helpful guiding me through an issue I had in getting digital photographs from Aus Post. Elyse kept me informed at each stage about what was happening.I can highly recommend this service.

Michael Hoppe

14:27 27 Sep 24

Renewing important documents like passports can be both time consuming and daunting. However the service provided by UK PASSPORTS was flawless and outstanding. Totally recommended!

Jackie W.

13:17 27 Sep 24

Renewal of UK passport was easy, efficient, and quick. My agent, Miguel, was helpful, professional, responsive, and terrific to work with. Really appreciated the prompt and excellent service.

alan dickson

00:10 27 Sep 24

I found the whole process so easy. Robyn was amazing and kept me informed all the way through the process and it was so quick. I now have my new passport and can get booked for my trip back to Scotland. I definitely recommend U.K.ABROAD

Sally Dipple

18:41 26 Sep 24

Cannot fault the service of U.K. Passports. I used them because I just wasn’t sure how easy or quick it would be to renew a passport direct from France. The service took all the worry out of it - every step smoothly and clearly explained and executed, and communication was excellent. Everything worked like clockwork. It costs a bit - but was worth it, not to have to think about it myself ! I will use them again when my husband’s needs renewing.

Samantha Frieh

18:17 26 Sep 24

Both my daughters renewed their passport online. The service was very efficient, constant updates and clear instructions. V

Kimberley Walters

15:00 26 Sep 24

UKabroad made the process so easy to get my passport. They made sure everything was correct and ready to go, I am sure that if I tried on my own the process would have taken much longer. Having all my documents and paperwork reviewed before being sent was a huge help! I would have most certainly missed or sent something incorrectly. I will definitely be back at renewal time!

Nick Somaney

14:58 26 Sep 24

Leigh with UK passports provided excellent service helping me renew my UK passport with a name change too! I was dreading this process but Leigh made it a whole less stressful and guided me through to the end.I would certainly recommend them.!

Andy Ng

01:43 26 Sep 24

Very efficient process and instructions were very clear.

Thuy vy Mai kim

09:12 24 Sep 24

I application renew passport for my father in-laws Michael lawson and I received today with Robyn for helping with document and information. We kind and good service. And quickly. Thanks you very much for help

Tamar Wolfin

05:59 24 Sep 24

I recently had to renew my Btitish passport. Needless to say that at my advanced age I am not very good with paper work especially on,line. Therfore it was more than a pleasure to be helped by Robinwho was very efficient and friendly. Thank you very much

Caroline Smith

21:43 23 Sep 24

Elyse was great. She answered my issues promptly and efficiently. So nice to work with a real person - a rare flower with bureaucracies these days. Good work UK passports!

Jessica Machin

09:18 23 Sep 24

A very positive experience indeed! From the ease of the online application to then being assigned a lovely British Passport Consultant - Robyn who was always pleasant, responsive and very helpful. Amazing service and huge thanks!!!

Thea Bristow

08:16 23 Sep 24

I cannot recommend enough! After finding out they could renew my passport while I’m all the way in Australia I got straight on it. I was assigned a personal consultant, Robyn, who guided me through the process and helped every step of the way. Now I can keep travelling without being stressed out about running out of time on my passport! Absolutely perfect for travellers who don’t want to have to fly home just to renew their passport ☺️

Simon Greening

07:47 22 Sep 24

Every step I was taken through by Robyn was clearly explained and as a result everything ran smoothly. At one point I hadn’t read all the instructions carefully, and Robyn was on the ball, and put me on the correct path again. The service was exceptional, being both professional and friendly, which helped immensely. Thanks for the help: I am now ready to travel again which will be great.

Darren Lumbard

16:59 21 Sep 24

UK passports provided an excellent service to help me renew my UK passport whilst resident in the US. Their communication was proactive and super responsive in relation to any queries I had, and they gave me great confidence in the process. I would certainly recommend them if you are looking for a stress-free passport renewal.

Jingti Deng

20:51 20 Sep 24

Keith Belling

10:33 19 Sep 24

in todays world of electronics without any personal interaction it was an absolute pleasure to correspond with Shaun on a personal basis. the speed and accuracy of information was fantastic. the instructions received from the beginning were so easy to understand and follow it made application a great experience of efficiency. thank you.

Di Mitchell

21:09 18 Sep 24

This Passport Renewal Service is amazing and I would highly recommend it to anyone wanting to renew from Abroad.Hanel, in particular, was an absolute Superstar.

Mark Highton

11:33 18 Sep 24

Excellent and professional service off Renate, with my recent passport renewal. Four weeks 'turnaround time' for the whole process, made so much easier with Renate's constant flow of emails updating and explaining the process. Highly recommend this service provider and will definitely use them again.Thanks Renate & Team!!!Regards Mark

angela lowe

08:20 18 Sep 24

Absolutly an amazing service Via Robyn ,her support through the whole UK passport application process was really valuble making it a simple and easy process to follow.Robyn provided prompt updates on the approval and delivery which was much quicker than expected , highly recommend this buisness

Alison Murray

04:16 18 Sep 24

I recently used UKabroad.net to help with a new British passport and found them to be so helpful! It made this process so much easier to have a person to ask questions so promptly! Thank you and we will be sure to use this organisation again!

Chris Bailey

00:24 18 Sep 24

Renewing my British passport exceeded all expectations. The best advice, service and communication from any institution that I can recall. Prompt and efficient service and I would not hesitate to recommend UK Abroad to anyone. Just brilliant!

11:05 17 Sep 24

Was a bit dubious about using the site but needed my passport renewed. Paid the charged and it was worth every penny. My guy Miguel was awesome kept me up to date all the way and instructions where great and easy to follow once all paperwork was done copy of your passport and a digital picture. Gets sent off mine only took just over the week. Thanks Miguel for your time and knowledge in this journey. Will defo use again

Howard Evans

15:21 16 Sep 24

Very easy thanks to the help,easy form to fill in got my passport. Back in Spain just 3 week, great,many thanks.

Sandi West

14:21 16 Sep 24

Efficient, fast and very patient in dealing with an oldie like me. The process was simple and the support from Hayley was exceptional.

Amanda Roodt

13:17 16 Sep 24

Speedy and accurate service. I am delighted to recommend UK Abroad for their knowledgeable and fast assistance. Keep up the great work. Amanda

Lauren Simons

20:08 15 Sep 24

Brittany was amazing. very nice to have a person at the other end guiding me through the process and giving me updates on where the application stood. Thank you!

Nicob Bond

10:42 13 Sep 24

I must say firstly I was some what wary of using a on line service, however on deciding to I am really pleased and content I did. While it seemed a little expensive, on reading the fee. I can only say its been well worth the additional cost, removing all worry's and complications with immediate updates on each stage and clear precise instructions, receiving my new passport rapidly. ... Thank you UK abroad

Wai Hing LO

07:11 13 Sep 24

I could remember the last time (about 10 years ago) when I applied to renew my passport, after submitting the application form and all the supporting documents. I waited for about 4 weeks and heard nothing. When I contacted the HM Office, I was told that my application was on hold because my specimen signature was outside the designated box. I was upset that nobody told me of such mistake. But this time, it is totally different. This time, I was constantly informed of the application status. It is a great improvement. I highly appreciated with it. Thank you.

Joseph Jamieson

06:46 13 Sep 24

Hi,im joseph and most recently i needed to update my British passport.And i was very fortunate to have Robyn and her team at UK Abroad .They are very good And they handled all the paperwork and gave me instructions how to find my way through my paperwork and photo,s needed for the passport.UK Abroad kept me informed regularly of when i would receive.my Passport which was on its way to me in Tasmania ,Australia

Michael Tovey

17:21 12 Sep 24

Living here in the USA , I found it difficult to find out about the correct procedure to renew my expired passport - being bounced from one site to another !I was then fortunate to find a wonderful person at U.K. PASSPORTS named Saretha who went above and beyond her initial duties to guide me through the process.Not only was she friendly and very professional, but guided me via several emails throughout every step !If only all professional people were this helpful, I dare to say that this would be a better world 😁

David Allars

15:52 11 Sep 24

Christine Birch

14:21 11 Sep 24

Impressed with the excellent service received. Robyn an absolute pleasure to deal with. Highly recommend U.K Abroad.

Peter Nobbs

05:03 11 Sep 24

I have just renewed my UK Passport. Received in good time and the service was safe and secure.If I'm still travelling in ten years, I'll be back.Recommended service.

Elfie Mira

02:33 11 Sep 24

I live in Florida. My 10 year old British passport was about to expire and I needed to renew it, but how? I've had this stress for months. If I send it by mail, what if it gets lost? I thought the best thing would be to go to London and stay for a week, but it's too expensive. I saw UK ABROAD on the internet but at first I thought it was fake and didn't believe it, but whenever I went online to do research UK ABROAD was always there. It took me a long time to believe it was a real website. They would pick up my passport from my address and once it was approved it would come back to my address. There could be no such luxury. I decided to give it a try, filled in the form, paid and they started the process the very next day. Dear Glenda started sending me emails explaining in great detail what I needed to do at every step. DHL collected my passport from my address free of charge. A month later it was delivered again free of charge. My canceled passport will also arrive separately.I would like to appeal to all British passport holders living outside the UK: your passport can be lost, your details can be changed, you may even have washed it in the machine by mistake. Don't worry, UK ABROAD will definitely solve your problem. They deserve every penny they get. I would like to say a big thank you to everyone involved.

S C

20:34 10 Sep 24

Gavin was the agent who assisted me with my application. From the moment I made payment, I received an email straight away that U.K.Abroad would have an agent contact me, and that's exactly what happened with no time wasted! Every query I made by email to Gavin, he responded to me within a short period of time. I had a bit of a tricky situation where I had a name change, and he advised me on the best route (in terms of documents) to get my name changed on my renewed passport. He also triple-checked that all the documents I was sending were the correct documents on the list, so as not to waste time if they got rejected by the passport office in the UK. The fee included the DHL courier service from NZ to UK, and UK to NZ. DHL was super quick, and I've got to say, using the U.K.Abroad service was stress free, smooth and streamlined. It took just over a month to receive my new passport, considering I am based in NZ, and I could not have achieved it in record time if I had done it alone! My dad recommended this service to me, as he had used them to renew his passport this year as well, and as he described it, these guys are magic. And that is exactly true. Highly recommended, the money spent was well worth it. Cheers Gavin.

Charlotte Kwan

15:23 10 Sep 24

Elyse and Teri are very helpful and efficient to help my family application

David Mackie

06:04 10 Sep 24

Excellent: accurate, prompt, and friendly service.

Catherine Fletcher

01:39 10 Sep 24

This service was absolutely amazing , very straight forward , quick and easy and the communication was absolutely fabulous , a big THANKYOU to Haley who guided me through every step very easily , I would definitely recommend and I will use this service again .

Sharyn Warwick

18:11 09 Sep 24

I highly recommend U.K.Abroad. Every step of the way from start to finish Brittany was very prompt at answering questions and following through expediting my passport.

Dennis Walsh

12:43 09 Sep 24

I would like to thank the UK Passport staff, in particular Natasha,British Passport Consultant. Natasha's professionalism was evident by not only her quick response to any questions I had regarding renewal of my UK passport from Australia, but also fully explaining how the whole procedure would take place. My application for renewal was lodged online, on the 28th July and Natasha contacted my via email on the 29th July. All of the steps were explained in detail to me by her,I received my Passport delivered to my door in Sydney via a secure delivery within 20 working days. There was a slight delay caused by me having a photo taken with some shadows seen on the face. I would recommend that the photo be taken via the post office or professional photographer to eliminate any of these types of problems. All in all, I am very satisfied with the time it took to complete the process. It was so much easier and quicker than I thought it would be.UK Passports have this procedure nailed, and should be congratulated for the good work they do.

Trevor Thompson

11:49 09 Sep 24

Excellent service and assistance provided by Francois. Thank you for the seamless process.

Duncan

09:48 09 Sep 24

Excellent experience from the beginning till the end. They kept us up to date every step of the way, were friendly and helpful and everything worked as described.

clarkmcevoy

09:55 08 Sep 24

Outstanding service. My passport renewal from Singapore was so simple. U.K.ABROAD checked my online application - a simple form took less than 10 mins to complete. I was assigned a named consultant who monitored the progress and kept me updated every step of the way, was always available and responsive and coordinated the courier with tracked pickup and delivery. The whole process took just 19 days. Highly recommend this company for a professional, fast and stress-free service.

Lorraine Sun

13:09 04 Sep 24

Easy and clear instruction on web page to fill in and apply for UK passport renewal. I had very helpful agent Jan to guide me through the following process, she is so quick to respond to all my questions. The documents pick up arranged by the passport office was prompt. My new passport arrived very quickly. Super impressed by my passport renewal experience.

ashton Ashton (Gg)

09:47 30 Aug 24

Quick application process, received my new passport four weeks after sending my old expired passport. Very helpful team and they respond with one to two days after sending emails. Dhl delivery service was provided very promptly and successfully. Super happy to have used U.K abroad. It was great having this service and help because of living in Australia time zones are tricky, but they were so responsive. Thank you to Elyse who was my representative.

emmanuel salako

09:43 30 Aug 24

I worked with Shaun throughout my application process. Very good ,impeccable and exceptional services. I will be recommending thier services to All British Citizens living abroad. Kudos to you Shaun. Cherish mate. Keep the Union flag flying. It took from July 19th 2024 to August 29th 2024 . Incredibly fast.Salako, O.O. USA.

Ann Gunion

16:56 29 Aug 24

I recently renewed my British passport from California using U.K. Passports and was impressed with the high level of service. The website is very informative, is well designed and easy to use. Madeleine was extremely helpful, responding fully to all my questions and giving me prompt and continuous feedback throughout the process. The delivery to my door was exactly as described. I highly recommend this organization.

Alex Sogutdere

13:59 29 Aug 24

Amazing speed and great service in every aspect .I was delighted at the efficient abilities of our consultant.Thank you U.k ABROAD!!

Geoff Cusworth

15:19 27 Aug 24

The service provided by Robyn at UK abroad was exceptional. She explained clearly what was needed to be done in a polite, friendly and professional manner. Any questions I had were promptly answered. The whole process went very smoothly, with Robyn providing detailed information on how each step would work. From submitting my documents for Robyn to examine to receiving my new passport took a little over 4 weeks. I live in regional Australia and I received my new passport only 8 days after it was issued in the UK, with my old passport arriving a week later, great service. The service provided by DHL was also top class, with their tracking system being concise and easy to follow. The ultimate goal of any service provider is to exceed a customer's expectations, which Robyn certainly did for me.

Sukh Sandhu

13:26 27 Aug 24

Thank you so much for your agent who has made the process so smooth.

Debbie Allen

08:03 27 Aug 24

Wow Wow Wow!!!! Such incredible service is so rare these days. From my first interraction with U.K. Abroad, commitments were kept. What really impressed me was the continual updates which assured me of where my documents and old passport were, and also when my new passport had been printed in the UK, had left the UK, when it was received by DHL back in South Africa. I felt a real personal connection with the person who was assigned to get met through each step of the process, and I was made to feel confident that all was on track. Thankyou U.K. Abroad - next time I need a new passport, you will be my first port-of-call. Regards - Debbie

Jack N

02:56 27 Aug 24

Renewed our passports with simplicity and ease. All instructions and process streamlined. Excellent communication and kept updated at every stage. Absolutely fabulous service and would highly recommend :)

les allen

06:54 26 Aug 24

Had a great experience renewing passport online.Can not thank Robin, from the passport office, enough as I get frustrated doing stuff online, but she quided me and answered all my queries with a very polite manner.

glam000

17:34 25 Aug 24

Excellent services, with very clear instructions on the whats, the whens and the hows from moment number one till the receipt of the final DHL.Eleven out of ten in short.

Tom Cyster

11:45 24 Aug 24

Gavin provided me with faultless service after I completed the passport application, providing a detailed briefing on each step I had to undertake, keeping me informed of progress as it happened and finally advising me to expect the new document and how to sign it.After informing him of its arrival his final act was to remove my details from his system as a safety measure. Well done.

David M Vane

09:52 24 Aug 24

My application was handled professionally and attention to detail but with care!

Melanie Toulmin

12:19 23 Aug 24

Great service, communication and assistance from Jan when updating my UK passport! Would use this service again! Very professional and step by step process. Thanks Again Jan!

Shanthy Arul

14:15 22 Aug 24

Very efficient service. Instructions were clear.

Lee Gautschi

09:35 22 Aug 24

I cannot praise Shaun Weldon enough for his immaculate service from first moment of contact until my UK passport arrived at my door. He is kind, helpful and totally professional. I did try a few years ago to get my passport renewed myself and abandoned the process due to pure frustration. Had I known then about UK Abroad, the result would have been very different. Don’t hesitate- just contact them! You won’t regret it.

Anne & Daniel Rossouw

06:23 22 Aug 24

Had a wonderful service handling the renewal of my Passport. Robyn was so professional and extremely helpful.Thank you

Nic Geddes

01:08 22 Aug 24

Smooth, easy process to renew my UK passport managed by Gavin. Thank you.Kept me informed at every stage of the process.

Andrew Bassford

22:42 21 Aug 24

Robyn was an absolute superstar, supporting at every step of the process. I never thought renewing my passport outside UK could be so straightforward. A HUGE THANK YOU TO ROBYN AND THE TEAM

Paul Hines

11:35 21 Aug 24

Natasha did a stunning job, assisting me in every way possible in the speedy renewal of my passport. I cannot thank you enough.

11:35 21 Aug 24

My British Passport renewal process after expiring 25 years ago was such an easy process. Filled out the application available on line with all the required items and sent it by courier to the specified address. I received communication emails through every step of the process until I received my passport. It took about two (2) weeks! Thanks Juan-Pierre for your communications!

Hatice Envee

06:48 21 Aug 24

David Cole

02:06 21 Aug 24

Great service! Very quick communication, efficient processing and I got a new passport from the other side of the world within a month, so highly recommended.

Christin Butterfield

01:29 21 Aug 24

This was painless and quick. I wish more places would adapt the sense of urgency when processing government documents. Job well done!

Martin Haeger

12:23 20 Aug 24

Excellent efficient service from UK Passports support team when I renewed my UK Passport from Malaysia. Continuous follow up via e mail, DHL courier service for delivery and all completed well within their KPI's. Many Thanks!

Terry O

13:53 19 Aug 24

Absolutely awesome service!Teri helped me with a complicated application that I’d never have got through alone, worth every cent! I’d recommend to anyone.

Ryan Martin

07:23 19 Aug 24

I experienced great and efficient service.Email repsonse is quick.Juane-Pierre guided me very effectively and I am impressed with this process and recommend it.!

Vernon Ansdell

18:37 18 Aug 24

Efficient service. Easy to contact if there are any questions

Joe Thomson

14:57 15 Aug 24

My fear in renewing my British passport was that the British Embassy in Washington DC was no longer processing these submissions. What to do? I tried a search but belatedly I discovered UKAbroad, which I learned was a preferred British document provider. To begin my UK Passport renewal application, I was assigned a UKAbroad consultant to give me guidance through the many steps to guarantee success in the final UK Passport Office in Great Britain without the inconvenience of rejection. The impressive conclusion to my UK Passport renewal for the next ten years to 2034, was the safe and secure DHL courier mailing to my home address of my new passport within two weeks and three days later, my old, expiry UK passport for my retention. My thanks to my UKAbroad Consultant who plied me confidently all through these steps to a wonderful, happy conclusion.Joe Thomson, Rochester, NY.

Karen Allegretta

11:18 15 Aug 24

Hayley was very helpful. Easy to do.

Karen Silvera

06:57 14 Aug 24

I was extremely happy with the service provided by the british passport office.Robyn was the lovely lady that helped me with my application and sending and receiving my passports.Robyn is very professional in what she does and goes out of her way to help in any way she can.Thankyou to Robyn 10 /10

Paul Johnstone

02:49 14 Aug 24

Carina's assistance was always prompt and excellent.

Brian Peters

01:13 14 Aug 24

I live in Australia and it was time to renew my UK Passport. I was expecting it to be painful - it wasn’t.Completing the forms online was simple, uploading the photo easy, the consultant I dealt with (Carina) was a real pleasure and made the process simple. All collections of my old passport and delivery of new passport were organised by Carina.Best interaction I’ve had with any government agency in decades!Well done UK Abroad, fantastic customer service.

donna johnstone

23:58 13 Aug 24

The process to renew my passport was clear and simple and there were no issues at all. Communication was terrific as I was allocated a dedicated contact person to deal with my application.

Lydia Smith

18:53 13 Aug 24

Very helpful during this process,responded quickly with options to keep you moving. Would highly recommend them. Made the process easy to navigate.

Matthew Crawford

21:56 12 Aug 24

A great place to get your passport!

Jack

13:29 12 Aug 24

Glenda was great and made the application process easy. Professional and kept me in the loop throughout the process. Grateful to have this service available, especially as someone overseas.

Matt Winter

10:37 12 Aug 24

Gavin at UK passports could not have been more professional. Efficient, timely and personable. Massively recommend this service which must be the most efficient public service in the UK at the moment!

R J

10:20 12 Aug 24

Extremely helpful with arranging my passport renewal. The entire process went without any delays and my new passport was received within a month.

ALBERT CHAN

03:12 12 Aug 24

There weren't any difficulties or problems on my online application, all procedures were smooth.One suggestion is for DHL to deliver my old passport and new passport to me. DHL delivered both of them to me at the same time with the same staff. It seems it has a risk of losing both of them in one accident.

Dick Kung

00:48 12 Aug 24

My assigned consultant, Teri, is very helpful in guiding our family through the entire application process and we can get our renewed UK passports in around two weeks' time which is out of my expectation. The handling fee is reasonable and the response of queries from Teri is very fast. This is our second time in renewing the passports, and through U.K.ABROAD, it saved our time in visiting the local British Embassy which is very time consuming. Thank you.

The Four Fats

11:21 11 Aug 24

I needed to renew 3 British passports (separately over 6 months or so) while being in Hong Kong and I wasn’t sure where to do it or what to do because we stopped issuing passport renewals in HK for quite a while… anyway I checked out UK Abroad’s website and it was very straightforward with what to do.The back and forth correspondence was painless and the bottom line is that it was a simple process that spanned a couple of weeks per passport which is great.Thank you for the help

Karen Palmer

23:47 09 Aug 24

our experience in renewing expired passport was great. I expected some problems but nothing eventuated.Our contact ROBYN was pleasant to deal with.Rate 11 out of 10.

Heather Ellis

14:55 09 Aug 24

Getting my passport renew through UK Passports was such a smooth process. From beginning to end I was kept up to date with the progress and would definitely recommend this service. Saretha was amazing!

Jim Brown

06:23 09 Aug 24

Very fast response to emails and progress updates. The process was far less stressful than I was imagining it to be.

Melanie Francis

17:18 08 Aug 24

My experience renewing my passport was excellent! Couldn't have asked for better. Very timely and professional. My representative Shaun let me know how things were progressing and it was a worry -free process. Thank you, thank you!

Samantha Parker

02:45 08 Aug 24

Absolutely fantastic service from Elyse who looked after my British passport renewal. She answered all my questions promptly and the communication and updates at every step was consistent.From first application, to shipment from Australia to the UK, passport processing and return back to Australia was less than 3 weeks. Unbelievable turn around, I wouldn't hesitate to recommend this company as they take the headache and worry out of the entire process.Thank you once again Elyse!!!

Matt Olney

01:53 08 Aug 24

U.K. Abroad were phenomenal, they were professional and got the job done well within the time I needed. From the very first call, they held my hand and got my passport renewed. Expectations were always set, what I needed to do was always stated clearly and I felt they cared and were available. I am truly grateful for everything they did.

Perry Bradshaw

23:28 07 Aug 24

Brooklyn Iron

11:02 07 Aug 24

Excellent service; friendly and super helpful consultant (Peter) and very responsive to any queries or concerns. Even though we live outside the UK, the process was easy to follow.I thoroughly recommend the support - have no reservations in recommending the service.

Mike Shord

10:47 07 Aug 24

The service was exemplary, even when I made mistakes. We will be using them again when we renew my wife’s passport.

Mark Marlow

13:25 06 Aug 24

I can't thank U.K ABROAD enough great service and it didn't take long to receive my new passport 10/10 from me Thank you

Margaret and Ted Mirtle

07:40 06 Aug 24

The whole experience was very good. Everything explained clearly, good to havethe same person through it all.Thankyou regardsMargaret Mirtle

Margaret Forbes

12:25 05 Aug 24

This is the 1st time I've used this service and can only state that I received excellent service, immediate replies with advice that made the whole process smooth, efficient and trouble-free. I have had very stressful experiences in the past with unkind call centre personnel. Thank you, Juan-Pierre.

Lesley Elizabeth van Niekerk

11:43 05 Aug 24

The service and information I received from Sareth was both so helpful and efficient it's been a pleasure to deal with this company. I would recommend them to everyone who requires new or updated passports. I live in SA and it was excellent , quick and professional 👏

Jake Lam

08:01 02 Aug 24

The process was fairly simple and quick. Teri provided me with easy to follow imstructions, my new passport was delivered by DHL very quickly. I would highly recommend UK Abroad to any UK resident living abroad who needs to renew their passport.

Lilac P

04:54 02 Aug 24

I just wanted to leave a review about the fantastic service from UK ABROAD in obtaining my new British passport from here in Australia. The whole process from go to whoa was so streamlined and effortless, with wonderful communication from Teri all along the way. I was amazed at how quickly my new passport arrived via DHL, with the old one arriving a few days later. The service was brilliant and I'm now looking forward to doing a lot more travelling. Thank you, Teri and UK ABROAD!

Brian Lewis

23:21 01 Aug 24

The service I received from Brannan was brilliant, making everything clear and easy to understand, Replies were also received very quickly. I found the service provided was exceptional and was informed very quickly when my passport had been dealt with.

Jason Murray

12:34 01 Aug 24

To U.K.ABROAD, I would like to say thank you very much! My very expired British passport has been renewed and received in less than 1 month. Everything collected from my home and delivered to it as well. In addition, the support from Brittany was exceptional. At no time was there any delayed communication and any queries I had we dealt with immediately.I highly recommend U.K.ABROAD for any British passport related requirements. Definitely worth it.

Henry Ewin

08:48 01 Aug 24

Very good service, Robyn was our helper, cool, efficient, no nonsense. U.K.ABROAD took all the worry out of applying forour new Passports.

Gail Morelli

07:24 01 Aug 24

Jacky LAM

01:02 01 Aug 24

Prompt response for enquiry about passport application

Susan Griffiths

22:22 31 Jul 24

I can't speak highly enough of the service I received - unlike any for a Govt organisation/bureaucracy I have EVER encountered in over 50 years. Teri couldn't possibly have been more helpful or dealt with my renewal faster. Dealing with a real person (I think) was very refreshing. Keep it up. Well done.

Bronwen Parris

13:05 31 Jul 24

Awesome service and very quick processing time - thank you! Definitely reccommend!

Henry Martin

03:28 31 Jul 24

An incredibly easy process to renew my British passport from New Zealand. I had been putting it off and avoiding it for months - but the process was simple and easy. Thank you Robyn.Only improvement - would have been to tell me that I was to expect 2 DHL courier packages - my new passport and old passport. I thought it was scam! Would have been good to get both documents in 1 courier!

Lisa Borg

21:59 30 Jul 24

I have been putting off starting the whole process of obtaining my passport due to my previous one was stolen from my home. The thought of having to start from scratch was daunting. Not with the helpful staff at UK Abroad.I had the pleasure of dealing with Natasha who went above and beyond to make the whole process run so smoothly. I honetly cried when she sent the email saying it was approved and on it's way to me (I still can't believe it was that easy and quick).From my initial email from Natasha to the delivery at my home, the whole process took 3 weeks!!! That's from the UK to Australia!If you are thinking about it, think no more. Contact these guys and they will make this experience stress free.

Alice Lee

16:23 30 Jul 24

The service is great and the explanation is in great details. Thanks for the patience and kindness that I received all along.

David Forster

02:47 30 Jul 24

The communication was excellent and the whole process was smooth. I expected it to be more complicated than it was.

Leslie Leach

19:28 29 Jul 24

I received my new passport less than 3 weeks after my documents were collected. Excellent and friendly service from Leigh.

Louise Bartlett

12:30 29 Jul 24

The service i received from Brittany and the team was outstanding , the communication and speed of renewal was excellent, will be using this service again and would recommend to anyone needing to renew passport.

P K

11:08 29 Jul 24

Brannan is very helpful. Thank you so much

The Chap

13:37 28 Jul 24

This was my first time having to renew my passport living in the States. I was stressing out as I did not know how long it would take to receive it back nor the process behind it. However Jan who had took me step by step on renewing it saved me the headache and stress. I can’t thank her enough for all her hard work and help. I can now look forward to traveling again soon. Thank you once again Jan! It was a pleasure working with you and I will definitely be using the services from U.K. Passports again in the future.

rob newton

16:56 26 Jul 24

Just very impressed with the quality of communication between me (the person applying for a new passport) and the person at the other end organizing its creation.

Mandy Yiu

16:39 26 Jul 24

George W

12:42 26 Jul 24

Great experience renewing my passport.Easy & straightforward!!

john keenan

22:42 25 Jul 24

This is a first rate service for UK citizens living abroad. Elyse provided clear, precise oversight, and the whole process was very seamless. My passport renewal was processed with 10 days - well inside the 21 day deadline 🤗!

Patricia Chisnall

14:46 24 Jul 24

I could not have asked for a better service! I had a complex enquiry and asked many questions over many months. Each time I got a prompt and clear reply. Peter was amazing my helpful and I hope he gets the praise he deserves.

Grace Goodman

12:49 24 Jul 24

Great experience highly recommend. Helped navigate me thru the entire process. Jan my contact was outstanding to work and communicate with. thanks again

William Bedford

09:15 24 Jul 24

What a pleasure to use a system that is so straight forward in this day & age when systems are written by younger IT experts the terminology is somewhat over us older generations head. My consultant Natasha was prompte in reply and instructions . A great experience renewing my passport.

col mcbrat

08:47 23 Jul 24

great service and fast

Simom Breeds

06:44 23 Jul 24

Very prompt and very very Friendly Service. Thankyou on the whole team for that👏🏻👏🏻🕊🙏🇬🇧

harpreet bola

05:50 23 Jul 24

This was fast and easy process. Glenda the person who helped me and my mum get threw the passport application was so helpful, she replied and answered every question I had. I would 100%recommend U K ABROAD. I will definitely be back when renewal time comes around.

Ian Forrest

15:57 22 Jul 24

My British passport had expired so long ago that I had to apply as a first time applicant. Miguel was tremendously patient and helpful in guiding me through what ended up being a lengthy and challenging process. I don't think I would have been successful in getting my passport without the help of Miguel and U.K.Abroad. Thank you.

Caroline Venus

15:57 22 Jul 24

Brilliant service, kept me updated with the procedure. Emails sent prompting me to send documents and to where. Even when I had problems with my photograph they tried different ways to get it sorted out. I am extremely pleased with the service even though I was a bit sceptical a the beginning, they proved themselves to be a reliable and trustworthy company.

Jennifer Leppington-Clark

00:50 22 Jul 24

Seamless experience. Team were happy to help answer any questions I had.

Bernard Samuels

07:37 21 Jul 24

From my first click on the website to having a new passport in my hand in Singapore took exactly four weeks. Key benefits were having someone to pre-check that the photo was right (always a worry) and to arrange an efficient courier service for my old passport back to HMPO. Robyn was ultra-responsive ... emails always answered within a few hours. Everything always happened exactly as promised. Absolutely worth the fee, rather than trying to muddle though myself.

World Tour Condo - MB

00:42 21 Jul 24

500 stars!!! Such an easy process. Applying for my passport was a little overwhelming on my own. My husband suggested I search for a company which can assisted me along the way. I found UK passports and a Rep named Miguel. The service was TOP Notch! I was kept in the loop the whole time and got my passport earlier than expected. They also answered all my questions and I had a lot of them.I am so happy I used them - Highly recommend!

Francis Burrows

04:45 20 Jul 24

I was extremely pleased with the expert service I received from this company and would have no hesitation in recommending any persons requiring passport help. Very expert assistance and professional service. The agent i used- Colin- showed expert knowledge and guided me through all the steps required. Many thanks !

raied zaqout

12:39 18 Jul 24

The service I have received was second to non. I have received prompt response from the consultant I was dealing with to my all my emails and questions almost instantly during working hours, after working hours and even in the weekends. There are no comments or feedback I can give to change any part of the process as it was very efficient and professional. Much appreciated.

Margaret Sutton

08:13 18 Jul 24

Penny Ford

05:09 18 Jul 24

Just received our new passports, great service,very efficient and very helpful, would fully recommend them

Gladys Sauerwein-Ho

17:03 17 Jul 24

Very pleased with the service. Answer and reply promptly. Polite and efficient . Much faster than i thought especially in a summer time.

Emmanuel Shabbetai

13:49 17 Jul 24

I am delighted to have used such a swift, secure, professional service to attain a first time British passport for my daughter. Everything was done online and via emails including submitting a passport photo using a Smartphone. Even a partial refund was automatically credited to my bank account because the courrier service for picking up my documents was not available in my country of residence.Highly recommended.

Erna Loots

07:17 17 Jul 24

Honestly the best service ever experienced. Fast, efficient and professional. Will recommend in a heartbeat. Juan-Pierre was simply the best. Most importantly…it was completely stress free 💕

Sandie Horne

06:02 17 Jul 24

So incredibly quick considering I live on the other side of the world to the UK. In fact I think that worked to my advantage as I got responses in my evening - some within an hour! Was told to expect 3-4 weeks from receipt in the UK but I had my new passport in hand within 2 weeks - very impressive. Also loved the constant updates. In a way, sorry I won't be needing their services again for 10 years.Now, if they could do something about how badly I look in passport photographs :-)

Krysia Majcher

00:54 16 Jul 24

I have to say that the lovely lady I dealt with was extremely professional, and super helpful taking me through the process.It had changed somewhat from how things were done 10 years ago, so it was good to have a guiding hand make sure things were done correctly, and without issue.many thanksOne happy Camper :)

Neil Sanday

22:37 15 Jul 24

Awesome service from Colin, received both my new and old passport with supporting documents in less than a month from submission. Highly recommended, great service!

Kirsty Bright

18:01 15 Jul 24

Excellent service. Clear instructions and helpful. Very impressed.

Ron

13:16 15 Jul 24

27th May ,2024 I filed my documents online for my New British Passport30th May ,Application submitted11th June ,Originals sent to the UK1st , July , advised that my application was being examined .10th July , Application approved .12th July ,Passport delivered to me by courier in the USAAll done in 34 working days , excellent service .Renate , was my consultant , thanks for all your prompt answers to my questions , and for the excellent service handling my application . Ron .

sarah amos

04:33 15 Jul 24

All I can say is wow what a great serviceThey made the experience hassle free very easy and super fastVery helpful I recommend this service to everyone fantasticThank you so much

smi6086

07:36 14 Jul 24

An exceptional seamless online renewal of my British passport from Australia. Very well done Brannan!

Michael Collins

10:38 13 Jul 24

Exceeded my expectations . First class service from start to finish . Francois carefully guided me through the entire process . I am elderly and made errors that could have voided my application . He patiently and kindly made this a remarkably easy and fast experience . Highly reccommend the company and their employees. Thank you .

Michael Collins

10:38 13 Jul 24

James Kinoshita

01:44 13 Jul 24

Tess Joseph

07:24 12 Jul 24

Calmly efficient. Reply to queries within 24 hours - sometimes within one hour! Good explanations, what to do next and time estimates. I felt nervous as years ago I could just rock up to the British Embassy in Wellington and renew passport. However you folk made it smooth and worry free,Would recommend. Thank you

Jamie Callan

08:32 11 Jul 24

Exceptional Service Experience with UK AbroadMy experience with UK Abroad was nothing short of exceptional. From the outset, their responsiveness to emails was impressive—they were quick to answer my queries and provided detailed responses promptly. This responsiveness made the entire process remarkably smooth and stress-free.What stood out the most was their patience. Throughout every interaction, they demonstrated a high level of patience, taking the time to explain every step clearly and ensuring I understood everything before proceeding.Moreover, they went above and beyond to simplify what could have been a complex process. Their communication was crystal clear, leaving no room for confusion or misunderstanding. This clarity made navigating through the paperwork and requirements straightforward and manageable.I must give special commendation to my consultant, Brittany. She was amazing to work with—knowledgeable, supportive, and dedicated to ensuring my needs were met. Her professionalism and genuine interest in helping me achieve my goals were evident throughout our interactions.Overall, my experience with UK Abroad was outstanding. They excel not only in efficiency and clarity but also in their commitment to providing excellent customer service. I would highly recommend them to anyone seeking assistance with their services.

Andrene Bullough

06:03 11 Jul 24

I recently applied for my British Passport online from Australia. It was the easiest it has ever been to renew. Streamlined and easy to follow what is required to be submitted. The consultant I had was very efficient too. The collection and delivering of documents required was all organized through DHL and that was easy too. An excellent service!

Ian &Zandra Macnish

20:31 10 Jul 24

We only realised our passports had almost expired when making a flight booking. I loved the speed and communication we experienced within a short time frame. Thanks to all concerned, everything went well and we received our passport in order to enjoy our holiday.

Elizabeth Biswell

19:35 10 Jul 24

Excellent. Easy to use. Brannan was my contact person. Each step of application was clear and easy and once you had completed all forms and included documents requested they are double checked and you are emailed with updates and instructions to make application. Passport arrived within three weeks.

Robin Shepperson

18:12 10 Jul 24

Without a shadow of a doubt, U.K. PASSPORTS were the most professional, helpful and assuring, assistance company I have ever worked with. Everything was clearly explained, responses were prompt and informative. All updates were sent to me in a timely manner and as well as this, the wonderful Glenda and her lovely team, were highly professional whilst retaining a notable human quality, thus never being too stuffy or superior; this is real customer skills.This made the passport renewal process impressively smooth and easy, my passport arrived (Black & Gold, very classy) and everything is in order. I actually quite like how my passport photo looks, so how about that?!So a big thanks to the U.K. PASSPORTS crew for making everything so effortless.

Caroline Hamilton

06:41 10 Jul 24

I cannot recommend this company enough for renewing your passport. I dealt with Robyn who was extremely friendly, efficient and with you every step of the way with updates as they happened. They even organise to have your old passport collected and sent back to the UK and the new one was issued promptly. If you want hassle free, easy passport renewal then I would look no further than UK Abroad. Thankyou

David Archer

02:51 10 Jul 24

Top class service. Fast efficient. Only 3 weeks from collection of old passport from Australia to the arrival of my new passport. My agent Carina was super efficient with email replies and any questions I had.I’ll be recommending to all my friends.Thank you

Malcolm Faircloth

13:33 09 Jul 24

Excellent service and communication. Would highly recommend this service

Jason Lock

10:58 09 Jul 24

I received exceptional service throughout the entire process of renewing my passport. Constant updates regarding the status of Mt application, as well as constant updates regarding my consignment once my passport had been received and printed. I highly recommend UK Abroad. It has been an absolutely pleasure dealing with such an amazing and professional team.

Amanda Beukes

05:27 09 Jul 24

What an incredibly professional and efficient service UK Abroad offered when renewing my daughter's passport. Jan was there every step of the way and ensured we had all the info from the get go. All in all from start to finish my daughter had a passport in her hands 13 days later. Thank you Jan for all your help. You really made this experience so smooth and easy for us.

Ian Hand

22:15 08 Jul 24

I give these girls 9.5 out of 10. ( nobody gets 10 from me unless it's free, but hey, they have got to make a quid, so 9.5 is good) The sevice was exellent, communications were frequent and the instructions were clear and concise. I had let my passport expire and they took the worry out of the equation and got the job done in double quick time. Well done Carina and a huge thank you.

RAECHLORD

21:14 08 Jul 24

First class service, Juan-Pierre has instructed me every step of the way made sure that every thing was correct, Highley recommended him and this company.

Ben John

15:03 08 Jul 24

Really friendly and helpful service from UKabroad

Evelyn McKay

14:07 08 Jul 24

Choosing to renew my passport through UK Passports was a smart decision. IThey assigned me a guide to help me through the process. My documents were checked one at a time in a logical manner and I always knew immediately whether I'd "Passed" that inspection point before moving on to the next. There's no doubt that without my UK Passports guide, I would have submitted my full application at once and my application woud have been rejected. As it was, thanks to my guide, all problems were resolved before my full application was submitted. I now happily have my new passport! (Of course, like everyone else, I am not happy with my passport photo. Ha!)

湖口會眾

13:04 08 Jul 24

The service was efficient and easy. They followed up every step of the way. Took all the stress out of renewing my passport. Thanks!

Carol Human

06:00 05 Jul 24

Excellent service especially as we are in South Africa and Glenda made me feel very confident that I would receive all my original documents back, which I did rather quickly.

Peter Dawson

04:39 05 Jul 24

This was a wholly positive experience for us. In a matter of days i will reach 77 so I am not old. However the thought of doing this application on line put us off. Our consultant Natasha was fantastic, she guided us every step of the way. Great clear communication with perfect results. She did not talk down to us and was never dismissive. Thank you so much Natasha.Peter and Barbara in New Zealand

Cameron Froud

10:43 04 Jul 24

Jan provided me with everything I needed to get my new passport! It was seamless from beginning to end. Would definitely recommend!

Debra Anderson

08:57 04 Jul 24

Barbi Paul

07:49 04 Jul 24

UK Abroad's British Passport Consultant - Juan-Pierre was amazingly helpful and incredibly patient, he has to be commended for his superb professionalism and at the same time kind and understanding demeanor. The whole experience was flawless and quick. A truly tremendous experience from start to finish, courier pick up and delivery, exceptional. Thank you all, and again, big big thanks to Juan-Pierre, from a very happy newly renewed, UK passport holder, Barbara Paul.

Sam Duncan

19:36 02 Jul 24

The process with UK Passports was fast, efficient with excellent communication from the representative. It is not a cheap options but if you need convenience and speed, it's the way to go!

1jillsdad

19:54 01 Jul 24

I had a positive experience with U.K Abroad. They provided exactly what they said they would and delivered a painless path to renewing my UK passport. Hanel, the agent assigned to guide me thru the process was professional and prompt.

Beth Smith

16:40 30 Jun 24

Saretha was a wonderful 'go-between' for my passport renewal, and answered the several questions I had along the way very promptly. I was very glad to go through this process with this company, as it is a little daunting getting everything right first time without help. Thank you, Saretha!

Cherrie Ivanisevich

15:13 28 Jun 24

My experience with UK Abroad was amazing...the person Jan that I dealt with was not only extremely helpful, very professional, went out of his way (after hours) to assist me with the process of my application, friendly and replied almost immediately.The service from UK Abroad themselves was fast and efficient.From start to finish 11 out of 10.You guys were amazing. A huge thank you.RegardsCherrie

Peter Britto

14:52 28 Jun 24

Teri was amazingingly helpful! I was kept informed of the process and progress of the application throughout the four week period. Many thanks! At first I was a bit put off by the online cost of around £253 as opposed to £80-£100 to renew directly in the UK. But, I had no choice as I was in Japan and wasn't due back in London for a few months so this was the most convenient and expeditious way this time! Will definitely use this service next time if I find myself outside the UK when my passport is due for renewal. Cheers Teri!

Beth Lane

08:21 28 Jun 24

The service was amazing and they kept me up to date every step of the way. I would highly recommend them.

Jean Evans

12:14 27 Jun 24

We live in Perth Australia and Gavin was our person who assisted us in doing my british passport renewal ! The assistance and fast service was impeccable !Thank you Gavin

Rob Jackson

09:48 27 Jun 24

My experience with U.K.Abroad was in connection with getting a first UK passport for myself from New Zealand at a fairly advanced age. I came to it cold so was a bit suspicious of the set-up but became more accepting when my agent, Elyse, rang me to persuade me not to throw in the towel. When I had contact with the courier D.H.L. in transferring my documents to U.K.P.O. I felt much more confident that this was a very professional operation. And so it turned out. I received my UK passport just over three weeks later. I consider that U.K.Abroad provides an effective and professional service and also that their fees for this are not excessive. I'm grateful for their help in what at times can be a demanding set of regulatory requirements.

Tracy Lam

07:30 27 Jun 24

The initial online form was fairly easy.I was kept well informed by my advisor Robyn throughout the whole process making it smooth going. Extremely happy with the service.

wendy taylor

19:25 26 Jun 24

Courtesy and efficiency

Perry Simpson (Lemon Zest)

15:57 26 Jun 24

Thank you for the swift renewal of my passport. Really was very straight forward and easy online. The consultant assigned to my application was very helpful.

Alan Shave

14:36 26 Jun 24

Glenda made the renewal so easy step by step. We thank her so much for all her help. We were not looking forward to applying on line to renew them but it was easy with Glenda help.

Duncan McKenzie

10:57 26 Jun 24

Thank you UK Abroad, my passport renewal was done hassle free. I would definitely recommend them.

jackie Horsham

07:26 26 Jun 24

UK Abroad offer a great service with your own personal advisor to assist you through the whole process. Very often doing things on line you can be left wondering if you've done things correctly so having the same friendly person guiding you throughout gives you complete confidence. They will even order certificates for you and have them sent directly to passport office. I can't speak highly enough about this service and would definitely recommend them.On a personal note I want to thank Brannan, you were so professional, courteous and helpful, it was much appreciated.

Sean Mcsweeny

00:44 26 Jun 24

Amazing service great people

Rajdeep Khehra

14:14 25 Jun 24

Thanku so much .very good service i received my passport with in month out of country.

Nick Chadwick

13:13 25 Jun 24

A very pleasant experience. Plenty of feedback and assistance during the process from our personal agent, Francois. As a UK citizen living in South Africa the process took 3 weeks in total to renew my old British passport. And get it Couriered to my front door. Highly efficient and friendly

Marga Gonzalo

08:31 25 Jun 24

Fantastic experience with UK Abroad. My first time passport British was thoroughly dealt with and explained every step of the way. I would definitely recommend them to friends and family

Stephen Jackson

07:37 25 Jun 24

Easy renewal of my passport even though I am not particularly computer savvy. Thanks Saretha

Johnson Lau

09:49 24 Jun 24

Just completed my BNO Passport renewal. It was easy. The interactive support agent that they assigned was very helpful. I often receive an update within 1-2 days. Always can find out the status of my application.

Kathryn Garton

09:40 24 Jun 24

It was very clear of the documents required to apply.I was kept up to date of the entire process throughout the application.With each step of the process I received prompt clarification of where my application was at from start to finish .Teri from UK passports was very professional and took the stress out of the process

Ken Walker

06:57 24 Jun 24

If only all government agencies could be as professional and courteous as Robyn from UK Passports. As my Passport Consultant for the renewal of my UK passport she ensured I was fully informed with the requirements of what to do, kept me updated on the next steps and timelines and was always a pleasure to deal with. The process was efficient and delivered exactly what I was advised of. The collection of my old passport and returned of the docs with new passport is a highly effective method especially for overseas applicants, with security of personal information high of mind. Fully 5 star service. Well done Robyn and UK Passports.

Gary Jones

13:11 23 Jun 24

An easy process with great assistance from Colin. I was worried that it was too easy and I might be getting scammed but I contacted my Travel Agent and she confirmed that she used this service regularly. The only hassle was a miscommunication between the Australian Couriers that postponed the pickup of my old passport for a few days but after that was sorted, it all went smoothly and my new Passport arrived exactly when Colin said it would. I am very happy to recommend UK Abroad as an Australian resident.

Jay Efdi

12:20 23 Jun 24

Efficient, speedy and simple to use. I just had to fill out a single form before a lovely rep called Robyn was in touch with me to guide me through what to do. The whole experience from start to finish took just under a month for me (in Japan) and probably would've been faster still had I not been a lazy type who takes days to reply to an email or get to the local post office.I'd give it six stars out of five if I could.

Jav MP

06:55 23 Jun 24

All in all a very good service.Step by step instructions with prompt replies to queries, of which there was few.Robyn was very reliable, informative and prompt with all communications.Thanks again.

Sheena Churches

07:36 22 Jun 24

Excellent service. Very professional with great communication.

Gill Bolton

02:32 22 Jun 24

Initially I was apprehensive about doing my passport this way, but I’m so glad I went ahead. Carina was my agent and she was so efficient, the process was really simple and even when my initial photo was rejected, it was not an issue getting a new one sent in. You can also track your own application process which definitely gave me the peace of mind that this is a legitimate service. Thank you so much, we are now going to do my husbands passport through this service :)

Gordon McGuinness

11:23 21 Jun 24

I had a very pleasant experience renewing my British passport,it was a very quick and organised process

Alan Wright

04:04 21 Jun 24

I had thought the process of renewing my UK passport was going to be difficult and frustrating. On the contrary it turned out to be simple and straightforward with Gavin at UK Passports. The procedure was clearly explained and I was constantly updated at every step of the way.

Andy Grice

15:44 20 Jun 24

I can say without doubt the level of service I encountered exceeded my expectations!Professional, courteous, knowledgeable, helpful, pleasant, efficient and effective are just a few of the findings that come to mind while going through the experience of obtaining my new 10yr UK Passport while I am residing in the USA.Leigh was the name of my advisor and support person. My e-mail communications were always answered and in a timely manner. She followed the process through and kept me advised at every step of the process. If you have Leigh help you you will be in good hand.....THANK YOU Leigh.

Dean Appleton

15:49 19 Jun 24

I was a bit dubious when I found out that the only communication was by email but I have found the service, response time and attentiveness first class.

jon allen

14:29 19 Jun 24

Renewing a UK passport from abroad can be quite confusing. The UK Gov. notes on this are not very clear. UK.Abroad is not inexpensive but did give good guidance and the chance to pose extra questions if needed . At first I was dubious but ended pleased with the results. Everything seemed to work.

Helen Sloan

10:07 19 Jun 24

I think this has been the best service that I have ever received from a government agency. Robyn gave me clear and prompt guidance on how to progress, excellent.

Trevor Bell

08:48 19 Jun 24

Excellent service , everything Explained & followed up by Glenda very professional . Im well pleased !

Paddy Butler

17:43 18 Jun 24

Living abroad, we thought it would be more complicated to renew a passport. But it was a really pleasant experience to apply through your website, which was easy to use. I was assigned a personal consultant called Renate who was very helpful. The courier service was well organised so we had no problems at all. We received the new passport 3 weeks after applying. Thank you for your excellent service.

Tabitha Rosen

13:57 18 Jun 24

I thought it was going to be arduous & slow to renew my UK passport from New Zealand. I was wrong! Swift, smooth & easy. Massive gratitude to Robyn, who gave me regular updates on the progress of my application, & was an absolute pleasure to deal with. They were so friendly and helpful I thought they were AI, so so nice!

Wendy Keating

08:04 18 Jun 24

The one to one service provided by U.K. Passports has been excellent! No matter how many questions or concerns I encountered I always received an in depth answer. I would highly recommend this service to any British people living abroad who require a new passport.

Sharon Rose

01:57 18 Jun 24

I was very impressed with the service from My British Passport. Everything proceeded exactly the way they said it would. I paid first and within 48 hrs, I received communication from my agent Hanel who had been assigned to my case. She informed me of everything required from me in a very simple and concise way. Once she received my information, she prepared my application in a very short time and sent all the courier information and waybill number and how to send my items back. Everything went smoothly and I am so pleased because this entire process moved along with ease and spared me from the stress and worry of making a mistake and causing any delay.Thank you My British Passport! I highly recommend your service and will happily contract your services again should the need become necessary.

Clare Kavanagh

20:16 17 Jun 24

Great service, very helpful and prompt responses to email queries. Much appreciated Glenda. Highly recommend.

gillian groom

18:48 17 Jun 24

Great service, very helpful. Hanel followed my application until its final approval, dealt with any issues regarding documentation. It certainly made passport renewal a smooth process.

Karina Sciberras

21:52 16 Jun 24

Very informative and kept up to date at all times. Responded quickly to my enquiries along the way. Would recommend them.

Alexander Armour

15:57 16 Jun 24

Friendly, efficient, clear instructions by e-mail

Susan Pbell

01:45 16 Jun 24

From the beginning to the end of getting my new passport was a very positive experience. Hanel was my go to person and he made sure all questions were answered,and managed to walk me through the online application despite the time difference. I was nervous as being a senior this is not my area of expertise .My passport was processed and sent back to me in record time, under 3 weeks. Now that's excellent customer service.I cannot thank Hanel.and all who work at the passport office enough for the great service.Sincerely S.Bell

Simon Bancroft

14:55 15 Jun 24

I can’t speak highly enough of the efficient, friendly and effective service that I received from Peter.My passport had expired but I had a new one within 6 weeks or so.Any delays were my fault.Tremendous - thank you.

Hendrik De Waal

09:41 15 Jun 24

The renewal process of my UK Passport was brilliant and worth every penny. A great company to use for this stressful process of "UK passport renewal" when abroad. Hanel my coordinator was the best.

Carolyn Budd

08:46 14 Jun 24

well Brittany was extremely professional and helpful.My passport arrived earlier then expected .I would definitely recommend UK abroad for all us expats .A fast and efficient way to renew your passport.Thankyou

James Murdoch

02:34 14 Jun 24

Peter form UK passports assisted with the renewal passport last year. When we lost it and had to get a replacement it was a no-brainer that we would contact Peter again. He once again. Assisted us with the repotting, cancelling & application process. Always helpful, patient & communicative. At no time during the process do you ever feel uncertain or in limbo. Guided through each step and in no time at all we recieved the replacement.

Diana Morgan

01:43 14 Jun 24

I was Blessed to have a wonderful support person "Teri" she stuck with me all the way. I was not the easiest of customers being 76 and out of touch with "Passport Procedure". Teri guided me ever step of the way. She made the whole process straight forward for me. I give an AAA+ rating

carolyn midwinter

16:52 13 Jun 24

The idea of renewing my British passport was very daunting to me, but with the help of Jan, from UK Abroad, it went very smooth and quick. After every stage of the process I received a friendly email from Jan, explaining what the next step would be. Thankyou, Jan, you were a great support to me.

john lafferty

08:19 13 Jun 24

I am residing in New Zealand and had let my British passport lapse. An opportunity arose recently for me to visit Australia in the near future. There was some consternation about renewing my passport. Luckily I heard about U.K. Passports and contacted Gavin.He explained the procedure that I had to follow. I followed his instructions and I received my new passport and my old oneToday. Less than three weeks from start to finish.The way this was achieved showed a high degree of professionalism for which I am truly indebted.John Lafferty

Debbie Jack

12:07 12 Jun 24

The service was very good application went quickly step by step which was easy to follow. Feed back and updates was very quick. Courier was exactly on time through tracking. This service was an absolute pleasure to renew my passport 10 out of 10 for this prompt service.

A Andi

09:51 12 Jun 24

Excellent quality service my British passport renewal process was super easy and staff was so helpful and understanding amazing service thank you

juliet lingard

08:08 12 Jun 24

I received excellent service from Jan. My application was so much less stressful with the help as Jan communicated everything with great clarity and was able to assist with any concerns or questions. It was processed really quickly and I was able to receive my passport without any issues. The process took about a month. Thank you so much for all the help ☺️

Mick Wray

06:53 12 Jun 24

From the initial contact, to recieving my new passport, everything was simple.The communication was excellant, and the turnaround time to get my new passport was extremely fast. I can highly recommend using this company for anyone requiring a new passport.

Lesley Lincesso

04:36 12 Jun 24

Great service. Instructions were well laid out and feedback was constantly given regarding the requirements.Will highly recommend the service to others.

clare michelsen

08:35 11 Jun 24

very fast indeed! x3weeks total very quick responses from the team and clear instructions-thanks very much

Emma Coult

05:50 11 Jun 24

I was a little nervous using a third party to update my passport in a limited time-frame.UK Abroad were most helpful with step by step assistance and clear, prompt communication from quite literally the opposite side of the world.Thank you Hayley and the team.Am so pleased.

Susan Pepper

08:57 10 Jun 24

FANTASTIC SERVICE, 10 STAR! NATASHA WAS SO VERY HELPFUL ALL THE WAY THROUGH THE PROCESS, LIKE SHE WAS MY PERSONAL ASSISTANT. I AM VERY GRATEFUL TO HER. THANK YOU VERY MUCH NATASHA.AND A BIG SHOUT OUT TO DHL. THE YOUNG COURIER DRIVER RANG ME BOTH TIMES TO TELL ME HE WAS 2 MINUTES AWAY FROM MY ADDRESS TO SEE IF SOMEONE WAS HOME TO RECEIVE MY PASSPORT. HE KNEW IT WAS IMPORTANT TO ME. THANK YOU VERY MUCH NATASHA DHL AND UK PASSPORTS ..KIND REGARDS ALAN PEPPER

Linda Duffield

05:50 10 Jun 24

Service was exceptional. I Waa kept informed every step of the way. So easy to renew my expired UK passport.Thank you Robyn

Elaine Edwards

04:30 10 Jun 24

I used UK ABROAD to renew my British passport from Australia. The whole process was speedy and seamless. Brannan was my perfect point of contact. I received my new passport 21 days after posting my old one. Very impressed!!

Josh Saville

00:45 10 Jun 24

Outstanding service from beginning to end. Gavin was awesome to work with and made it stress free and kept me updated along the way. 10/10 highly recommended

Karin Eccleton

08:20 09 Jun 24

So easy with communication at the various stages . Can’t fault . I am not computer savey but still found it achievable

Robert Yuille

12:34 07 Jun 24

I dealt with Shaun. I received excellent service and timely correspondence throughout.

Mandy Cardin

11:18 07 Jun 24

I have had excellent service from the team Glenda and Amanda. Communication is very efficient and updates are regular.The timeous process of the passport being re-issued within 2 weeks was super quick, going from South Africa, to the UK and being returned.I highly recommend UK Abroad for passport renewals.

lynne hazelgrave

08:25 07 Jun 24

This was a great experience. The customer service from Elyse was 100 %.She kept me informed the whole time and explained the process.Clearly.It is rare to find good customer service these days, so I was very pleasantly surprised and grateful to this business.

Peter Longson

23:56 06 Jun 24

Had a very pleasant experience when applying for my wife’s passport through your office. I was assigned to Robyn as my go to person and I couldn’t speak highly enough of her care and understanding in my dealings with her. Would not hesitate in recommending your company to anyone who needs this service. Thanks again for your excellent service..

Pieter Conradie

13:21 06 Jun 24

Really great support provided throughout the process of getting our UK Passport. No delays experienced and effective communications throughout. Carina was our agent and was a key driver in getting us through the process quickly and easily.

John Davidson

11:58 06 Jun 24

carol burke

21:06 05 Jun 24

Saretha was so helpful and efficient. My emails were responded to promptly and all steps were clearly explained. The whole process was very straightforward and I received my passport without delay. I would strongly recommend Saretha as an agent and the passport service as a whole.

Sharon Zwart

18:58 05 Jun 24

Very quick service no problems would recommend for fast efficient service

olivia simms

04:24 05 Jun 24

I applied to renew my British passport with UK PASSPORTS and had the most pleasant and stress free experience. Robyn was my consultant and she was very pleasant and had fantastic communication with me through every step of the process. I had quite a short turnaround with the need for my passport and Robyn made sure I was kept up to date and well informed so I felt at ease. I would absolutely use UK PASSPORTS again and will recommend to my family and friends.

Michael Moore

23:35 04 Jun 24

We don't have a passport service at the British Embassy, where I live in Latin America.Looking at the requirements on line was a bit daunting, as I was applying for the renewal of my two children's passports.I was however contacted by a Passport Consultant who walked me through every step of the way, making it as simple as it could be.We received the passports yesterday. My kids were really happy to be "officially British" and able to travel on their British passports this year.My huge thanks to Leigh, who was a real diamond.Mike

Michelle Snaddon

22:34 04 Jun 24

Professional, prompt and personal - what a joy to have someone on-the-ball to communicate with in this process. Highly recommend Saretha from UK Abroad. Thank you!

Alex TheRealtor

13:04 04 Jun 24

Sharnette Hewitson

08:24 04 Jun 24

I am very impressed with the service I received Leigh kept me updated on a regular basis an she helped whenever I got stuck with the process. Excellent service I am from South Africa and was very concerned about getting my passport without any issues.thank you Leigh

Angela Wakeham

00:06 04 Jun 24

Excellent service with an assigned agent to monitor the process. Highly recommended.

Marian Crystal

13:26 03 Jun 24

Very efficient and excellent service

Diane Atherton

10:32 03 Jun 24

What a pleasure to deal with UK Passports. Every step of the way they kept me informed of what was happening and what to expect. From the date of the courier collecting my current passport to delivery of my new one was 2 weeks. It was an effortless and hassle free experience. Very very impressed!

denys partington

05:30 03 Jun 24

A wonderful service provided to us by Robyn. Fast and efficient with great communication. Passports arrived quickly and Safely here in Sydney Australia.

Cally Robinson

11:35 01 Jun 24

Very easy and simple process to renewing my British passport whilst abroad. Robyn was extremely helpful and kept me updated throughout the entire process. Thank you for making this a stress free process, I definitely recommend UK Abroad for your U.K passport needs.

Peggy Chow

02:58 31 May 24

The officer, Gavin, who helped us was nice and helpful. He provided us with detailed instructions on our applications.

sue ridoutt

11:59 30 May 24

Emailing my information was easy, the reply was swift and informative. Couldn't have been any easier. Quick prompt service. couldn't be happier.

peter jones

09:54 30 May 24

A really first class service! Within 3 to 4 weeks of making my passport application, my new passport was delivered by DHL, and the few supporting documents were returned by courier the same day! Thoroughly recommended to any Brits living abroad!

Jackie Kelly

22:50 29 May 24

Brannan at UK passport office was very helpful and very patient, he helped put my mind at rest when things didn't go so smoothly. So Thank You Brannan.

Gillian Haiden

14:52 29 May 24

The excellent service makes it easy to recommend this platform. Thank you, Glenda, for your prompt, helpful assistance throughout the process.

Lynne Alves

08:16 29 May 24

Your Lady Robyn was so nice, very helpful and caring towards me. I will let all my family know to use your site. It's so easy and your staff are so kind and helpful

Hynnes Swart

15:11 28 May 24

Passport renewals thankfully don't feature on a regular basis but when they do, there is no escaping the associated stress when applying from outside of the UK. Comes along U.K.Abroad and the stress is gone - a seamless process under their professional guidance and all done!

Douglas Woods

11:39 28 May 24

Excellent from beginning to end....no glitches to report.

Jo Wylie

11:20 28 May 24

They made the daunting task of renewing my visa very easy. I was kept up to date through the full process and would recommend them to anyone that wants to renew their UK passport with no hassles.

Alli Haywood

22:28 27 May 24

Painless way to get a new passport from outside the UK, although my renewal was fairly straightforward. I did have a time crunch though, as my passport was almost 10 years past the expiry date, after which (as I understand it) you need to do a whole new application. What people may also not factor in to costs is that passports are restricted documents, and it can be expensive sending them to the UK, even if you do the whole process yourself. Cost me fractionally more to go with UK abroad. You give them permission to act for you and they can check on your application from the UK, so that if there are any problems/hitches you can have help with those. The cost spread over 10 years (passport lifetime) isn't that much. If you send it yourself, it might be all ok, but if there is anything wrong, you could face a delay or not hear back. I couldn't afford that time-wise. Took about a month, end to end. From my point of view, great, no hassle & least stressful option.

Geoff Usher

20:19 27 May 24

The whole process of applying for and receiving a new UK Passport was made easy with very little trouble involved.We really appreciate the service.

Vasant Thaker

17:00 27 May 24

Glenda from UK Abroad was a pleasure to work with. She was very prompt, communicated with me throughout the process, and gave helpful feedback. I appreciate her assistance and friendly personality!

Gordon Williams

07:34 27 May 24

I would like to thank Saretha and the teamAt UK passports for all there help in gettingMy passport renew they were very friendly and fast I live in Canada now and I had my passport by to me in just under three andA half weeks I well recommend them toAll my family and friends thanks again 🙏

Mavis Carter

06:25 27 May 24

Renate couldn't have been more helpful every step was explained in simple easy wording. Wouldnt hesitate to recommend

Karen Barter (KMB9000)

04:39 24 May 24

Fast and efficient service. Teri was very helpful and fast with answering any queries I had. Will recommend this service for anyone in Australia who needs to apply or renew their UK passport. Whole process took less than 4 weeks to apply and receive my new passport. Thanks

Beth Grice

01:16 24 May 24

Gavin was amazing! Always a super quick response to my emails and questions. The service was super fast and easy. I got my new passport within a week of it being sent. Will recommend using U.K Passports services to all my friends in Australia!

Lorelle Younger

21:25 22 May 24

As pensioners, renewing our Passport digitally was a new experience for us. We were reassured when we were assigned a support person (Elyse) who double checked everything we did. Gave us clear and easy to follow directions. Where we made a mistake or misunderstood, we were made aware in a very respectful manner. It was a learning curve for us, and we came away with a feeling of achievement and dignity. Thank you Elyse you were wonderful.

Robbie Priday

21:23 22 May 24

Saretha was a fantastic help in getting a replacement passport for my daughter Ariana. She assisted in every step of the process and we received tha passport well ahead of expectations

Tom Grainger

15:12 22 May 24

As simple a process as you could hope for, with clear instructions from a friendly counsellor. I will definitely be using there services in ten years time to renew my passport.

Danella Weatherstone

07:33 22 May 24

Elsey was amazingly patient & helpful. Without her knowledge & help I would have struggled through the process.

Ellen McCarten

00:58 22 May 24

My experience dealing with U.K.ABROAD was nothing short of amazing. I was very apprehensive sending my passport back to U.K. from New Zealand. I need not have worried as Colin, the Consultant who was assigned to me took me through each step of the way with clear information and instructions. From start to finish to when I received both my old and new passports in New Zealand took less than a month. Incredible service!! I would especially like to thank Colin for all his help, he was always very professional and friendly. He made what I thought would be a daunting task for me very simple. Five stars to Colin and U.K. ABROAD!!

Roy Hickson

12:33 21 May 24

Thank you for your excellent service in a task that I needed to do but was very nervous about doing it correctly. You gave me precise directions and enabled me to achieve my goal in a trouble free manner. Roy Hickson

Barbara Young

09:18 21 May 24

I couldn't be more happier with all the help I received when applying for my new Britsh Passport. Robyn who helped me was so engaging with me. The process was so simple and so quick this time. I actually received my new Passport 2 weeks earlier than anticipated. I couldn't be happier with the whole process.

Roseanna Pittman

20:37 20 May 24

This was by far the easiest process I’ve gone through to renew a passport. At each step my consultant, Jan, gave me expert advice and kept me informed of the process. In addition, the entire process from application to receipt of my passport was only about 4 weeks!

Cheryl Hill

09:14 20 May 24

I applied for a British passport from Australia. The online application was easy and my application was picked up very quickly by the passport office. I had to email a photo and then post from Australia to the UK my old passport. From the start of my application to when I received my new passport and then separately my old passport via a courier service was four weeks. This was a very efficient service as I believe an Australian passport can take 6-8 weeks to issue.

Sasha Layton

08:16 20 May 24

Gavin helped me with my UK Passport Renewal and it was nothing but an easy, seamless and very straightforward process. He was a very professional and friendly specialist to deal with, and the passport came arrived to me in Australia much quicker than expected. I cannot recommend their services more highly.

David

05:40 20 May 24

Very fast and efficient. Great service!

Meinir Griffiths

05:20 20 May 24

What an amazing positive experience! Thank you for providing such an user friendly and friendly service.I was a little anxious doing this all on line, but I was quickly reassured by the quick response, and informative emails full of clear instructions from Natasha.I had some difficulty getting the photo size correct, but talk about patience, and reassuring calmness and advice, on how to sort things out.Natasha is a brilliant communicator. I felt we were friends by the end of the whole process.The courier pick-up of the old passport was safely organised and then the quick turnaround meant I had delivery of the new passport much sooner than I expected. I was very impressed.Do not hesitate to use UKPassports I would recomment 100%. Again a thank you to Natasha who supported the process throughout I felt very much at ease knowing I had her support.

Henry R

12:07 19 May 24

Professional and efficient. Really appreciated being kept up to date all through the process.

Yolande Gunn

09:03 18 May 24

UK Abroad Passport services provided seamless and informative passport renewal service. Brittany was at all times extremely professional, very responsive and helpful. Her constant, regular and helpful communication kept be informed and updated through the entire process 👏 👌🙌

Paul McNulty

01:38 17 May 24

Brannan was very helpful and quick to respond when we had a question or hadn't got something correct in our application. Thank you.

Jonathan Markham

17:35 16 May 24

This is an extremely efficient and comprehensive service . They are very responsive when asked questions and give clear and detailed instructions that are easy to follow.I would definitely recommend them if you want a worry free process for the renewal of your passport

Colin Lindsay

16:25 16 May 24

Can’t thank Shaun at UK Passports Abroad enough for the assistance provided. Follow up was prompt and comprehensive, and advice easily understood. Most important was helping to resolve a significant problem when the Passport Office managed to mislay my old passport (which had been received and signed for) - Shaun helped me through the ensuing process and as a result I received my new passport within a week of the final documentation being submitted. Sterling service indeed.

susan olsburgh

14:16 16 May 24

Wonderful service with nominated personal helper Francois. Directed helpfully throughout the process. Made such a difference having a named helper

Belle Lee

12:56 16 May 24

Shaun, very professional, quick respond and responsible.

Lesley McPherson

11:08 15 May 24

I could not ask for better customer service. I had to renew my passport it was so easy to do online and fast renewal received it today took only a couple of weeks to come back to Australia.Once again thank you

Stephen Pong

10:39 15 May 24

I was filled with dread at the thought of renewing my passport online. The mere idea of sending my most personal information through the mail sent shivers down my spine. In these uncertain times, who knows what could happen?Yet, fate left me no choice. My remote location made an in-person renewal an impossible dream.With trepidation, I ventured onto the website, my heart heavy with doubt. But then, like a beacon in the night, Gavin, a British Passport Specialist, reached out with periodic, precise status follow-up emails. His reassuring words were a balm to my anxieties, and I began to feel a semblance of comfort in the wait.Living abroad, far from the familiar, I found myself anxiously awaiting this vital document—a lifeline of identity and travel. The anticipation was not unlike waiting for a coveted package from Amazon, each day a mix of hope and apprehension.In the end, the experience was nothing short of extraordinary. What began as a journey fraught with fear transformed into a seamless, reassuring process. It was truly a remarkable experience!

Guy

10:14 15 May 24

Efficient, fluide and professional service. Thank you !

Danielle Hackett

10:13 15 May 24

Speedy service! Extremely helpful.Exceeded my expectations.

Val Steer

20:21 14 May 24

Carol Crabtree

07:54 14 May 24

Service by Teri at UK Abroad was exceptional. My consultant answered any queries promptly so I wondered if she ever slept. The process from start to finish was approximately 4 weeks. From application to receiving passport in my hand. Would recommend this service to anyone as it takes the stress out of applying.

Rita May Cook

07:41 14 May 24

I found the procedure to be just as advertised, thorough and efficient.

Heather McConachie

05:18 14 May 24

I was very satisfied with dealing with just one person "Gavin" making it an easy communication and a safe and expedient delivery of my passport. Thank you UK Passports

Kevin 49

01:56 14 May 24

To be honest I had anticipated that renewing my UK passport from where I live in S.E. Asia would be a lengthy and difficult process. In view of this I decided to make use of the service provided by U.K. ABROAD and this proved to be a very wise decision. I received a response from their consultant - Brannan - less than 24 hours after submitting my initial enquiry and received my new passport yesterday - exactly 28 days after first contacting them. Their process proved to be very easy to follow from the outset and far exceeded my initial expectations.

teresa kender

15:57 13 May 24

My passport consultant was very helpful and made the application process very easy. Processing was very fast. The hardest part was waiting on DHL.

Raad Rahmatullah

13:03 13 May 24

Excellent and fast service. Nice people to deal with. Thank you Ms. Brannan.

Shirley Rosewall

18:49 10 May 24

Brittany from UK Abroad was fantastic. I had a few questions before being assigned to her and these were answered. Once i was happy Brittany was assigned and she was empathetic to all our challenges and worked quickly (even on public holidays) to make sure we were at ease. The boys first time application passports took on 3 weeks because of her guidance. Worth every penny. We will definitely continue to use their services in the future for renewals!

Stephen Chiu

16:14 10 May 24

I am very lucky to have Robyn to handle my passport renewal. He was most efficient, professional and courteous.Keep it up, Robyn !

Sheena D

14:42 10 May 24

Many thanks to UK Passports for their excellent service in renewing my British passport.Once payment is made you are emailed and informed of each and every step to follow.Special thanks go to Glenda as my personal advisor.Thank you for your patience and for guiding me thru the whole process.I felt confident and trusted in the entire process and am happy to have received my British Passport via DHL Courier.I wish we had such outstanding and speedy service in South Africa!!

Garth Foxon

07:39 10 May 24

Natalia

16:59 09 May 24

This is the second time I used this service to quickly apply for a renewal of my UK passport (the first time was about 8 months ago for my daughter’s first passport). My expectations have been fully met. It took about 3 weeks from completing the online form till I held the new passport in my hand.Many thanks go to Saretha for her professional assistance and kindness. She was always there for me to address any arising concerns. A very satisfied customer.

Milo Madacky

09:15 09 May 24

Great service. Have been supportive all the way through the application process. Highly recommended

Glen Le Ross

02:47 09 May 24

Absolutely wonderful and quick service by GavinVery very happy

neil frazer

15:49 08 May 24

This process was simple and fast I wish every renewal was this easy !!

Phyllis law

15:15 08 May 24

Provide helpful & reliable guidance in the process of application. Moreover, timely response was given to clarify my query

Gaby Smith

02:48 08 May 24

Great service!well organised,easy no hassle preparations .It was Australia's end that had courier service issues but got it in the end .Very happy

Michael Magner

06:53 07 May 24

The only way to renew your UK passport in SA. Shaun helped me from start to finish. Always quick replies on any questions I had. The process was quick & painless. Had my new passport in just over two weeks, from start to finish, without having to leave home. Will be back in 10 years!

Leah Cain

00:40 04 May 24

I’m very happy with the service I received right from the beginning. I was renewing my UK passport from Canada and all my questions and concerns were answered promptly by Saretha right until the end, when I received my document in the mail!

Patricia Newton

19:10 03 May 24

The renewal of our Passports was handled in a quick & professional manner even though was handled via e-mails from NZ to the UK.

Bohdan Zelaskiewicz

07:21 03 May 24

I was most impressed with the service I recieved from U.K.Abroad.I am over 60 and had no experience with online formulas. The thought of doing this made me very nervous. with the help from Miguel my guide from Uk Abroad I managed to do everything swiftly and easily, each step with email guidance...and my pass was completed in 3 weeks from filling first formular to arrival on my doorstep.many Thankssandra

Karen Goggin

19:20 02 May 24

So relieved that we had fabulous helping hands to help us sort out our British passports. It was such a pleasure to have a person on the end of the line, for queriers, questions and answers...it was quick, easy, no fuss and we are off to the UK - thank you Glenda and UK passports! The service comes highly recommended.

Norman Holden

14:00 01 May 24

UK Abbroad’s representative Natasha provided kind,courteous and invaluable assistance to me in obtaining my replacement British Passport

Sharon Taylor

11:46 01 May 24

I applied for a new passplrt with 5 weeks to go before my flight. Having lost my passpirt I was very worried. My assistant Shaun was absolutely brilliant, emailing clear instructions and responding straight away. I applied online on 9th april, sent my documents and received my passport on 30th April. So I can breath easy niw, olus all this happened with me in Tobago so it was managed exceedingly well. A huge thank you to all involved. Sharon Taylor

Martin Dempsey

10:41 01 May 24

Initially I thought twice about using this service because of the additional cost to get my new document. But I must say it was worth every A$ for the peace of mind in knowing that my application (and document photo) were going to be in the correct format. Easy to do, hassle free and the document received quickly. The website details timelines at which I would hear from a representative, and these were all met. Recommended!

Myra Chatterton

07:13 01 May 24

Irene Johnson

03:44 01 May 24

Brannan at UK Passport was more than I expected, not only did I receive my new passport in the same month as I sent the first email to renew my passport, but I was always well informed all the way through the process it just made the process so easy.I am extremely pleased with the first-class service and would highly recommend your company. Keep up the great work.

Freya Binenfeld

20:23 30 Apr 24

I recommend this site to anyone who needs to renew their UK passport while abroad. First class service with patient agent (Shaun) to make sure all the details and documents were correct and my new passport was issued and delivered to my home within a three weeks.Brilliant! Thank you Shaun.

Clare Gordon

19:17 29 Apr 24

Recently had to renew my passport and what a smooth experience it was , Natasha was quick to respond to emails with clear answers and information making the whole process a delight, Very efficient!! Thankyou !!!

Robert Teale

18:03 29 Apr 24

Excellent service, great communication skills ans always knew where the process was giving me complete peace of mindThank you

Lesley Blackburn

15:28 29 Apr 24

Kostas Mav

10:47 28 Apr 24

Fast, efficient, polite, friendly and uncomplicated. I cannot think of anything that could have been done better. Thank you Carina.

Yvonne Chan

07:59 28 Apr 24

Excellent & efficient service

Cymn Wong

13:44 27 Apr 24

Very detailed information and clear instructions about the process of application.

Yvonne Mcvie

16:38 26 Apr 24

Jan my consultant was professional and I must say my passport came back speedily and thank you for your kind assistance.

Antoinette Wright

17:36 25 Apr 24

I had the very best experience with my passport renewal Shaun who was my Aid through this whole prosses was Fantastic and very knowledgeable he kept me upto date and informed with every step I was very happy with the service 100/100 %

Louise Robinson

02:49 25 Apr 24

Brannan at U.K.ABROAD was extremely helpful and efficient and made the whole process very easy for me. It didn't take half as long as I thought and I was kept in the loop during the process. Would definitely recommend using this company. Thanks again.

Maria White

16:22 24 Apr 24

Great experience. Everything was done perfectly and on time. Very impressed with the service

david clarke

12:09 24 Apr 24

Excellent and professional service from Jan. The ease and speed with which my renewal was processed, was definitely worth the money spent. I wouldn't hesitate to recommend UK abroad for any tricky passport and visa enquiries. I am more than satisfied. They took care of all the worries of renewal without my hardly lifting a finger. I shall certainly make use of their services again, without hesitation.

Paul Wainwright

06:22 24 Apr 24

My consultant was Jan.He was extremely helpful and took time not only to explain WHAT was required, but in some instances where I was baffled as to the relevance he clearly explained WHY.It seems HM Passport Office has some odd requirements for renewals from South Africa in particular and has not yet moved fully into the digital age, requiring original hard copy documents or letters explaining why these are now almost fully electronic.Jan was very patient with my impatience and ensured that the entire process progressed as smoothly and quickly as possible.I will readily recommend UK Abroad to family and friends needing to renew their British Passports.Thank you for a job well done.

KL Chow

05:04 24 Apr 24

application system is user friendly and I can get the new passport within 3 weeks. Good job!

grant

22:07 23 Apr 24

We used U.K.Abroad to renew our British passports from Australia. The process was simple and very fast. Any questions we had were promptly and comprehensively answered by Robyn. I would highly recommend this service to anyone needing their passports renewed.

Chris Grosch

17:26 23 Apr 24

The process of renewing my British passport was such a pleasure thanks to the professional and efficient service I received from Shaun Weldon who was the consultant allocated to me.

joe snailham

15:39 23 Apr 24

Excellent and quick service renewing my UK passport no hassleHighly recommended will advise all my friends to use U.K. Abroad.

Emma Marchant

04:43 23 Apr 24

Excellent service, made my passport renewal process painless & quick.

Steven Glick

21:07 22 Apr 24

Efficient and reliable service. Really first class!

Anthony Eades

14:11 22 Apr 24

From the very first moment that I was contacted by UK Abroad right up until the moment I signed for my new passport I had the feeling that everything was tightly under control, that nothing would, or could go wrong.And I was so right to feel that.Every step of the way I was guided by my consultant, every step of the way the email instructions were clear and concise.Would I ever use anyone else - not a chance - just sorry that there are only 5 stars I can fill in and not a dozen or so.Well done, and a huge thank you to UK Abroad for making the process so seamless and painless some 6000 miles away.Anthony EadesUmtentweni, South Africa

Carl Robinson

13:32 22 Apr 24

The service that I received from Jan at UK Abroad was well worth this 5 star review. She was extremely efficient providing advice, information and updates on a regular basis making the entire experience a pleasurable and totally stress free one. I would strongly recommend anybody wanting to avoid the hassle and stress of applying for a UK passport should make use of this company!

Jan J

11:06 19 Apr 24

It was great, they tell you every step, it was very easy, and the whole process was very quick, with everything It was about a month if that, I would recommend this service.

Fiona Linton

17:23 17 Apr 24

I was dreading applying for a renewed passport. And, to be really honest, I didn't know if UKAbroad could really be as efficient as reviews said it was. But goodness they made it so easy! My contact, Peter, was brilliant, he explained every step, every detail, he was always available, polite and very efficient. I have already recommended this service to all my British friends here. Thank you for making this a painless and efficient process, it was more than worth the expenditure!

Iain Hamilton

08:44 17 Apr 24

Excellent service. Leads you all way with understandable text. Very reluctant normally to give 5 stars , but You really deserve themA little confusing as to whether you are dealing direct or via an agent ??. Still not sure ,but the service excellent.Iain Hamilton

Liz O'Neill

08:00 17 Apr 24

Excellent service. Seamlessly guided through the process by helpful, informative ,and punctual emails. Breaking the process down into installments removes the stress and makes everything easy.

MAARTEN VAN BEUNINGEN

08:55 16 Apr 24

Peter, the agent who guided me through the passport renewal process provided excellent service.His instructions were always clear and concise and responded promptly to any queries.I was very happy with the whole process and Peter made it that much easier.I am now in possession of a new passport, thank you!Regards,Janine

Philip Morriss

05:19 16 Apr 24

UK Abroad have handled my passport renewal in a fast, competent, friendly and informative way. At all times I was assisted with paperwork and kept up to date as to the status of the application including pickup of the old, and delivery of the new, passports.I would recommend the use of this group when your passport is up for renewal. They are worth every penny!!Phil Morriss

Lynn Davies

23:25 15 Apr 24

Excellent service with very clear instructions and easy to follow.Well done UK Abroad.

Dawn Higgins

19:39 15 Apr 24

From the start I found the process very easy to follow and with Natasha’s help step by step it took no time at all.

Michael Freeman

18:46 15 Apr 24

This company's service and attention to detail is just first class. The entire renewal process was seamless and efficient. Staff / customer communication was superb - a lot of service businesses could learn a thing or two from U.K.Abroad.Thank you for your professionalism and excellent service.I will recommend you to others.

Natalie Johnson

18:15 15 Apr 24

Francois with U.K. Passports made the whole renewal process from the U.S. to U.K so efficient and easy. He explained what was needed clearly and helped get everything processed so much faster and easier than I ever expected. He even handled the shipping process! I would 100% use U.K. passports again and highly recommend them.

Susan Roberts

15:48 15 Apr 24

Very good service, was a lot simpler than I had expected to renew my passport

julie williams

03:40 15 Apr 24

fast and very efficient passport renew back in 4 weeks.

Nina Cryns

22:57 14 Apr 24

I would like to congratulate UK Passports, in particular Gavin, who enabled me to renew my passport efficiently and promptly. I was somewhat dreading starting the process from New Zealand however having Gavin as my "Go to" person gave me assurance that any queries I had would be solved. Thank you.

carol newsom

22:15 14 Apr 24

Hanel was my UK abroad advisor and she helped me through a very grueling and long process of renewing my British passport. Because my passport was changed from my maiden name to my married name and because I've been abroad for 30 plus years, they required a lot of information as it wasn't a renewal of my passport but a brand new one. Hanel guided me through absolutely everything, she made it so much easier for me, she was very courteous, and professional. Now I have my British passport in hand to go home, and I can't wait. Thank you so much hanel and UK abroad for making the process so easy for me.

Iris Bell

03:12 14 Apr 24

I was nervous applying on line however, the whole process was simple. I sent my documents March 28 and received prompt updates. I was able to communicate any questions i had and recieved 24hr or less response. They had a courier pick up my passport from my home, April 2, 2024 sent me the labels so all i had to do was print and give to him.. Instructions are VERY clear! and I received my renewed passport April 11th. Just waiting for my expire passport.Oh and this was renewing from USA ! Brittany alerted me when passport was received, approved and sent and received a text with agility to track my pkg.Excellent service!!

Maggie Dufraisse

15:09 13 Apr 24

As an 86 year old and internet challenged applicant for a passport renewal I was lucky enough to have Juan-Pierre as my contact at HM Passport Office. With the utmost patience he steered my through all the stages and never failed to reply to my many questions ensuring that I had fully understood all the procedures .My heartfelt thanks to him for giving burocracy a human face ! I would never have managed without him !

janet searle

08:01 13 Apr 24

I received excellent customer service from my allocated worker Robyn.They made the process easy and pain free.

Kev Cutler

06:47 13 Apr 24

Great service in achieving what was otherwise becoming a daunting prospect.Simplified the beurocracy and gave very clear advice. This after months of fruitless contact with various Gov't agencies/departments etc.

Irene Moussouris

16:37 12 Apr 24

The level of professionalism shown by Leigh was beyond amazing. She respoded to all queries and emails within minutes and the whole process was made simple as she led me through it step by step.i cannot say enough good things about Leigh execpt to say she is a asset to the company and i will always be grateful for her help

Sakina Kozawa

16:05 12 Apr 24

Teri was in charge of my case and I felt that everything went well. She always responded politely, and even though it was the Easter holiday, the renewal procedure was completed quickly, which made me very happy! Thank you to everyone involved.

Anthony Westbrook

15:41 12 Apr 24

Worth every penny. Just three weeks from starting the process my passport arrived here in Greece. My consultant Shaun was excellent taking me easily through every step. Would definitely recommend using this service.Anthony Westbrook. Greece.

Colin Simeons

13:38 12 Apr 24

Shaun Weldon, Sorry, please forgive, but the temptation was to great for me to resist, I hope you will forgive but you must have heard it many times before. WELL DONE!. All perfect above all the difficulties.Thanks again Shaun

Mich Full

06:21 12 Apr 24

What a great experience! Thank you Saretha for your excellent, step by step assistance 😁

Michael Robinson

12:19 11 Apr 24

Great experience. Consultant was efficient, courteous and quick to respond to any and all questions I had.Highly recommend !

Peter Ellis

07:04 11 Apr 24

The service here is very good. The application is clear and understandable. The costs are a little higher than applying in the uk but acceptable considering it’s all done from home with no hassle. The correspondence with Glenda was answered quick and reliable. The postage was safe and secure.Although l am living in Germany, l felt l was at home.A brilliant team with my most respect .A brilliant team. A million thanks.Regards: Peter Ellis

Jiun Lin

03:52 11 Apr 24

Very friendly and helpful! Great service.

Poppy Smith

19:14 10 Apr 24

I am very impressed with how easy it was to get my British passport renewed. The assistant assigned to me kept in touch every step of the way so I wasn't confused or left wondering what to do. It was worth the cost for a very efficient and helpful service.

Stephen Greenhalgh

15:45 10 Apr 24

These guys are amazing got my passport sorted for me, easy to follow the instructions on how to get your passport and will keep you updated on the process.

Anne Mccallum

10:31 10 Apr 24

UK passports were fabulous to deal with - made the whole process very simple and straightforward. Very helpful and had great communication

Lorraine Barksby

03:29 10 Apr 24

Great and efficient service received from Brannan (UK Abroad ) I received my passport promptly without any issues

Lisa Cheung

03:16 10 Apr 24

Andrew Dudgeon

13:41 09 Apr 24

I was so impressed with the “end-to-end” service of the UK PASSPORTS office. Robyn was my dedicated consultant and she was a complete star! This was an extremely efficient and seamless process. THANK YOU!

Pavlina ST

08:36 09 Apr 24

The best service. Immediate response from the British Passport Consultant.Thank you Renate for all your support. You are great!

Brenda Armstrong

17:05 08 Apr 24

Renewing my British passport through government channels used to be easy online. This time around I encountered a slew of issues within their websites that kept blocking me. A few days into my frustration, I got lucky and found UK Abroad. Their service was immediate, seamless, comprehensive. Jan responded to my messages quickly, kept me informed all the way through about the process and what to expect next. UK Abroad takes care of every potentially exasperating detail. I now know exactly where to go for my next renewal. Thank you.

Nai Hang Tam

12:05 08 Apr 24

The agent’s assistance work is very helpful.

Sean Delson

09:10 08 Apr 24

I was assisted by Brittany (twice, as my first renewed passport was destroyed by my dog).Both times, the emails, information and efficiency were fantastic. All done with a constant friendly attitude.I would highly recommend using their services.

Karen Coetzee

07:20 08 Apr 24

From the online application, communications and delivery of the passport everything was well executed.Thank you Leigh you kept me up to date with the process.

James Massey

10:36 07 Apr 24

Amazing service. Extremely quick to respond to any questions and the time between me sending off all documents and me receiving my new passport was a lot shorter than I expected.

simon crouch

07:41 07 Apr 24

Straight forward process for demand,no hunting out recent gas bills or making the cat sign a declaration to authenticate everything,any doubts or questions soon put to rest as you can email the person handling your file directly,so no talking to bot things or being redirected to call centres or forums. I always got a response to questions promptly, so no waiting till the next day in order to progress my application.A local photography shop did what they do best and emailed me the picture to forward on.All in all,stress and hassle free, three weeks from start to finish, job done.Chuffed with that. Thankyou.

James Carney

21:03 05 Apr 24

Made the procedure run smoothly and kept me updated on progress on passport renewal

patrick john Rhodes

12:04 05 Apr 24

New British passport from Germany, Childsplay. fill in the online form, send a Digital Foto, and away you go.Quick and easy, your Documents are picked up at your door and a week later a new passport delivered, you are informed by mail of the progress and when it will be arriveing back to you,Thank you Renate for the great service

Marc Soria

10:01 05 Apr 24

Really great service, I had my passport renewed in less than 1 month

Steve Thompson

01:36 05 Apr 24

Or thanks to Robyn, who was unfailingly helpful and pleasant. Passports arrived a month after application.

Craig Hutchinson

13:12 04 Apr 24

Excellent service provided by Madeleine, the process is made easy by UK Passports and is certainly hassle free. This was the second time I’ve used them and I will definitely use them again.

Paul Spilsbury

10:45 03 Apr 24

excellent service - clear and concise, very professional support

Mitzi Tango

02:12 03 Apr 24

Robyn gave me the best service and assistance I have ever had from anybody either from government or private enterprise

Terri Colman

20:36 02 Apr 24

I dealt with Carina at UK passports. She was very professional and I knew all the time what stage my application was at. Carina made everything about the process easy to understand and the communication between us was always promptly answered. I would recommend UK passports to anyone wanting to renew their British passports from overseas.

Martin Walmsley

13:57 02 Apr 24

Fantastic service 👏 thanks for the quick and uncomplicated renewal of my passport 😀.

Andrew Shaw

08:01 02 Apr 24

A fantastic service. Fast, efficient and accurate. We will definitely use them again.

Richard Doughty

19:12 01 Apr 24

Excellent service.

Edward Rankin

17:18 29 Mar 24

My wife and I were planning on traveling in the next few months but discovered that my passport would expire less than 6 months before we returned to the States. We found this organization while trolling online for help from British Passport Services. We are extremely grateful for the discovery. The process was so swift and our agent was thorough and clear with his instructions. He was also patient with our numerous questions. It was well worth the price. We hope they're still here next time I have to renew!

Patricia Spooner

16:07 29 Mar 24

I can’t say enough good things about this company! They are very responsive, thorough and the entire process was completed in a manner of weeks…Hassle free experience with excellent results. I highly recommend this company for your passport renewals. My consultant Jan was excellent!

Robert Harding

16:13 28 Mar 24

Absolutely perfect service, I really am amazed how quickly you did this for me 🥰

Brian Piggin

14:59 28 Mar 24

These folks are the absolute best!! Very fast, courteous and informative. I highly recommend them and would not hesitate to use them again. First class.

Andebrhan Bahta

12:07 28 Mar 24

I have renewed my son's British passport from u.s.a one week ago.Every thing was completed with in 3 weeks.Shaun was the one who was assigned to help me and he did a great job for me.Good communication and ontime reply and clear information. Thanks again

YZ Smith

09:26 28 Mar 24

It was a pleasure working with Brittany from UK Abroad, very professional and efficient

Cat Kirkbride

01:38 28 Mar 24

I had a great experience using this site.Brannan, who handled my application was fantastic, prompt and attentive. She made the whole experience easy, I didn't have to worry about anything. I would definitely recommend using them.

Guy Spackman

22:26 27 Mar 24

Terri, the consultant, was very professional and helpful, which made the whole process easy, very pleased with the service and results

Ralph Pennington

04:02 27 Mar 24

Natasha could not have been more helpful, she assisted me all through the process, she was efficient and professional, while at the same time being warm and friendly. I have no problem whatsoever in giving her and the team a 5 star rating, thanks again for all your help and keep smiling. with the warmest regards. Ralph Pennington.

Elly Mo de B

16:44 26 Mar 24

Using U.K.Abroad was a great experience for me as I had a client representative helping me along the way. She was so supportive and kind and explained things to me in a way I could understand. I have my passport and I did it from home! How easy is that?!

Wilson W

03:48 26 Mar 24

easiest passport renewal ever. UK Abroad even schedule DHL to pick up necessary document. There is also a specialist/consultant to help you along the way. Much Much better than any usual customer service I encounter.

Stephen Auld

18:59 25 Mar 24

Easy application, continuous follow up, very useful guidance, excellent attention. Fully recommend this service.

margaret tierney

14:09 25 Mar 24

Most impressed - very helpful person by the name of Saretha liaised with me by email, prompt and efficient. Well done. New and old passports delivered to me without a hitch. Thank you all!

tracy sharples

00:57 24 Mar 24

Thank you for the very efficient and helpful service you provided

COLIN B

23:02 23 Mar 24

Excellent communication and service

Karen Prendergast

14:41 21 Mar 24

Thank you so much for a quick renewal of my UK passport! I was also assigned a rep that made sure every step along the way was correct and submitted. I highly recommend this company!

sara faes

13:27 21 Mar 24

I applied to renew my British passport from my home in Switzerland. I was guided through the whole process by Leigh, the contact person assigned to my application. This was of immense value, rather than it being handled by several different people as can often be the case. Leigh responded quickly to any queries and gave clear instructions for me to follow. Even when I had to change the delivery address as I needed to help my aging mother and return to the U.K. for an extended stay, Leigh helped sort it all out. I am very grateful for all her help.

PAMELA BUREAU

10:22 21 Mar 24

Excellent service: prompt, effcient, friendly and reassuring.

Julia Dixon

12:57 20 Mar 24

I applied to renew my UK passport online. I reside in the USA. I was appointed Glenda who guided me through the entire process very efficiently. From the application to receiving my new passport was only a matter of a few weeks. I am delighted with ease of the application. Kudos to UK Abroad!! I am proud to be a Brit!! Thank you!!

Brenda Dainton

12:14 20 Mar 24

Above and beyond expectations. Fast, efficient, trouble free site. Clear concise explanation of what is needed. Prompt responses to any questions. I highly recommend this company when you need a passport renewed

Sean O'Connor

06:57 18 Mar 24

Great explanation of what to expect and when. Super fast responses to queries and speedy processing and follow up. Great service - well recommended!

Charléne de Kock

06:09 18 Mar 24

Easiest process ever – no mess no fuss. Clear communication throughout, you know exactly what's happening when, it is secure and the turnaround time was super fast. Can't fault this company and would definitely use their services again in future.

craig miller

09:26 15 Mar 24

As soon as I contacted Robyn at uk passports I knew I was in safe hands. There was nothing too difficult for her and she was in contact with me all the way. Brilliant service and communication.Thanks again Robyn.

anne allan

17:27 14 Mar 24

HASSLE FREE!! GETTING NEW PASSPORTS FOR MYSELF AND HUSBAND WAS MADE SO VERY EASY, OUR CONSULTANT BRITTANY DID A FINE JOB. THANK YOU AGAIN!!!

Sarah Beesley

07:45 14 Mar 24

Natasha was very helpful and I found the instructions simple and easy to follow. The passport arrived when expected. Thoroughly recommend.

Duncan MacLeod

12:36 12 Mar 24

Shaun did a fantastic job walking me through the process, explaining each step, and answering any questions that I had. This process couldn't have been more straightforward! Not to mention the fact that I got my passport back far quicker than I got my US passport back despite living in the US

Nicky Chapman

09:34 12 Mar 24

My application with UK Abroad was easy. With every problem I encountered they found a solution. I would recommend them if you wanted to apply for your British passport.

Storm Marshall

06:58 12 Mar 24

UK Abroad, thank you for the brilliant and professional service, Madeleine thank you for you service and assistance in obtaining my British passport, it was a pleasant experience and assisted me in obtaining the correct documentation in order to get my passport.Absolutely brilliant and recommended to everyone.

judith lovatt

06:42 12 Mar 24

Thank you to UK Abroad for the assistance in my passport renewal and surname change. Brittany, you made my experience exciting and effortless.Made me aware of the documents I required, double checked them with me and off it went and 2 weeks later my passport is in hand, thank you for your expertise and knowledge regarding this.10/10 for service and communication and staff

gavin Wood

07:35 11 Mar 24

I found this service easy to use and with Carina's help everyhting worked really well. Again thanks Carina.

Darren HUNT

14:36 07 Mar 24

An amazing service from A to Z. I am confident that all of the staff are great, but I had a certain Shaun who dealt with me. He was fantastic! The communication and instructions were very clear and made the process very easy. Renewing my passport worried me more than a little, but Shaun answered any questions that I had and put my mind at ease. A simple, speedy process that makes life easier for those living outside of the UK. I highly recommend this service, and especially Shaun if you are lucky enough to have him as your advisor.

Phyllis Barbera

20:35 06 Mar 24

Timely replies and detailed instructions made the process quick and easy. Hanel did a great job.

Torquil Thomson

15:31 06 Mar 24

Brittany helped me to renew my passport in record time.What could have been really stressful, was really easy.She was always available and very responsive.

Robyn-Marie Turner

13:08 06 Mar 24

I had a very pleasant experience working with my contact from U.K.ABROAD. I felt I was supported each step of the way. Thank you!

Alison Job

09:11 06 Mar 24

I had to renew my UK passport from South Africa and it was the simplest process ever. Shaun was amazing, answered all of my queries and gave outstanding service.

Nicole Devereux

16:12 05 Mar 24

What lovely and helpful emails we got when renewing our son's passport. Many thanks.

Alexander Gilewicz

14:34 05 Mar 24

Fantastic service, prompt and clear communication with updates throughout the process. Recommend using above any other service.

Adrian Skidmore

03:06 05 Mar 24

John Weaver

10:51 04 Mar 24

Pain free process. Clear communication and instructions. Overall a stress free experience.

Oupkar Loi

23:57 03 Mar 24

Just renewed my British passport online. UK Passports Team were incredible. Communication was regular and prompt. They took me through the process with easy-to-understand instructions. Followed up to see if I needed any help. Kept me informed of progress. A pleasure, well done Team.

Jo Day

10:18 01 Mar 24

Our advisor was the best! Super fast replies and really helpful with guiding us through each step of the process! Highly recommend

Janet Vogl

06:09 01 Mar 24

Really easy to use and very quick turnaround

Tegan Diaz

16:03 29 Feb 24

The process was really easy, fast and streamlined. They walk you through the entire process and make it so easy. It took less than a month for me to get my passport from the beginning of the application until having it in my hand. Highly recommend!

Clinton Massingham

02:06 29 Feb 24

Professional and friendly service, almost immediate replies to emails even though other side of the world. Thank you for your attention albeit took a while to complete.

Thomas Connolly

03:03 28 Feb 24

Efficient. Precise. Very friendly and knowledgeable. I dealt with Juan-Pierre and followed his instructions as outlined. He deserves a raise. Now that Boris has been relieved of the helm, it's time to look ahead and pay the real leaders of the country, the working class. Cheers from California.Thomas Connolly

Mike Dinsmore

22:58 27 Feb 24

I was able to renew my UK passport on my own from the U.S. It took 20 days from my initial application until the receipt of my passport. Total cost was $161.00. Very happy!

Alan de la Hunt

21:59 27 Feb 24

The best thing is one has a one on one helper to corispond with you with E-mail to hold your hand while you go through the process.

Vanessa Clarke

12:15 27 Feb 24

I cannot thank Brittany enough for all her advice, professionalism, support, reassurance, and absolute knowledgeability during this process. I think I would have lost my mind without her! So again, Brittany, thank you from the bottom of my heart. I highly recommend UK Abroad to any expat needing their British passport renewed, and will definitely be using them again, even if it is only in 10 years time!

Sheelagh Drudy

11:33 27 Feb 24

My contact from U.K. Abroad, Juan-Pierre, was of excellence assitance during my application. He always replied instantly and courteously to any queries I had. I had my passport renewed very efficiently. Many thanks for your help Juan-Pierre.

Pav Luke

01:49 27 Feb 24

I dealt with a lovely lady called Robyn, who helped me all the way with applying & receiving my passport. If only other stuff was as easy as it was in this instance!! Thank you!!

Catherine Perry

01:26 27 Feb 24

super fast old passport was sent from Australia to the UK and new one was back before my husbands aussie internal passport was received which was sent 3 days before very impressed

Woo Ian

22:25 26 Feb 24

Very efficient and professional service. No fuss and would politely push me along the process when I was procrastinating. Got it all done from initial application to receiving the passport within 2.5 - 3 wks from the US.

Indu Vachhani

19:17 26 Feb 24

I applied for renewing my British passport and everything went so smoothly. Leigh help me out with all paperwork. I applied for my passport January 21 2024 and I got my new passport on February 22 2024. Very good service.

Trish van Niekerk

09:45 26 Feb 24

Thank you Miguel for your excellent assistance in renewing my British passport. You kept me in the loop throughout the process and your attention to detail was of an extremely high standard!

Ali J

06:38 25 Feb 24

I received exceptional service from Teri at UK ABROAD. She was knowledgeable helpful and patient with my impatience. I cannot recommend highly enough, especially if you are lucky enough to have Teri help you.

Roger Milroy

10:11 24 Feb 24

Excellent and speedy service! I highly recommend UK Abroad for everyone needing to renew their UK passports from abroad, clear instructions and prompt replies make for a no-hassle process

John Threlfall

01:07 24 Feb 24

Clear and excellent response times to emails.

Karl Monaghan

07:50 23 Feb 24

Personally I could not fault UK Abroad , renewing your passport at any time can be painful especially in todays digital world, however UK Abroad made it simple and easy, their communication was impeccable , very step of the way, my new passport arrived within 3 weeks from start to finish. Thank you so much Natasha for making this journey, easy and seamless .

Tony Herbert

23:28 22 Feb 24

Robyn my agent was very easy to work with.and led me through the process,My passport arrived promptly with DHL on time with no delays.Very happy with the cheers

Richard Liu

13:27 22 Feb 24

A fantastic, professional and speedy service! I received my new passport in record time and well before I knew about it!

james ainsworth

00:51 22 Feb 24

I had a stress free experience with a young lady guiding me on the other side of the world so many thanks to all involved.

Sara Summers

18:45 21 Feb 24

Peter at U.K Passports was very helpful and always responded quickly to any questions. I highly recommend this site - they were very efficient and made the process easy. Thanks

Christine Lawrence-Bell

15:44 21 Feb 24

Less than a month as promised, very easy communication process and I only had to "do" 2 things once the form was filled out, get a digital picture and fedex my old passport....as a busy person this was a great experience for me and well worth paying to have someone else handle

Denise T

21:58 20 Feb 24

I renew my neighbour English passport for him from Australia and the help we received was awesome thank you he now is the proud owner of a new British passport ☺️

Chris Green

21:21 20 Feb 24

Great service very easy to deal with all through email passport was sorted within a few weeks.

Timothy Smith

13:17 20 Feb 24

Truly one of the most helpful services I have ever had the pleasure of experiencing!!! I would recommend this to anyone and everyone!!

Anita Keys

21:54 19 Feb 24

I was very happy when I discovered U.K. Abroad but had no idea how impressive and smooth the experience would be! I cannot recommend it enough.

Laura & Simon Liebermann

09:50 19 Feb 24

I want to recommend UK Abroad to renew your passport. Quick and efficient. I received my new passport much sooner than expected. Our consultant Juan-Pierre was excellent, patient and very helpful as this was my first time I renewed my passport online. I was very grateful for his step-by step help. Thank you Juan-Pierre.

Kellie MacGillivray

01:24 19 Feb 24

We were allocated an agent who kept us up to date on the progress of our passport renewal at every stage.We were informed about exactly what documents to supply and given clear timelines for this process.At no times were our expectations not met, due to this clear communication from Natasha.We would highly recommend this organisation, especially if you are renewing a passport from overseas.

Catherine Cassidy

07:59 18 Feb 24

Applied for renewal of my passport. My consultant was a lovely lady called Robyn. She guided me through the document process, and everything went very smoothly. I would defiantly use this service again.Thanks, Robyn, for all your help and guidance.

Chris Flynn

13:06 17 Feb 24

As a UK passport holder living abroad,I had concerns about renewing my passport. However the assistance I received from U.K Abroad was first class. Every stage of the process was explained and the procedure was very simple. My customer advisor Brittany was most helpful and I would recommend this service to anybody in a similar situation.

galim kim (케이지엘)

14:17 16 Feb 24

They helped me renew my passport quickly and accurately. I sent the passport to them via DHL and my anxiety was put to rest by them, they kept me updated on the progress and it didn't take much time to receive my new passport. I would like to let them know that I will continue to use them in the future and that I have no complaints about their service.

Paul Oxtoby

06:37 16 Feb 24

Very professional, left nothing to chance, very quick to get back to me, always updating on what was going on, didn’t just provide a service I was also given peace of mind, all done extremely satisfactory, wouldn’t hesitate in recommending this company.

Colette Somebody

14:11 15 Feb 24

Excellent online service with a real human replying to emails timeously and effectively. Made a world of difference knowing all the things (like 2x courier fees) was included and could be tracked and times changed to suite me

Jill Young

13:43 15 Feb 24

I found this company so helpful and personal. I had a one to one rapport with a lovely lady called Leigh and it all felt easy and safe. She was so amazing and made the daunting process simple. Thank you!

George Pal

11:58 15 Feb 24

I had my new passport issued and was delighted with the service given to me by Shaun. Everything was fast and easy to understand. The passport arrived in record time. Thank you Shaun. I highly recommend this service.

Mark Rogers

21:12 13 Feb 24

When time came to renew my British Passport, I used Google to search the ways to do it. The first option that came up ws UK Abroad- the application was easy enough as well as the process . I was very impressed that I had a confirmation email within 24 hours and wads kept up to date with the status of my application . Also was very very impressed with the friendly manner in which the UK abroad consultant handling my renewal kept me informed . I would not hesitate in recommending UK Abroad as the means to renew one's passport

Sheila Angell

21:11 13 Feb 24

UK Passports were fantastic, I was guided through the process by Robyn, she was a great help. She kept in contact with me from start to finish. I now have my new passport. Thankyou Robyn

Robert Tang

16:11 13 Feb 24

All is well that ends well. For someone of my age attempting to renew a passport can be difficult, but U.K. Abroad makes it easy for me to do it correctly. Thank you.

Maryke Shearer

11:45 13 Feb 24

The application process and final submission and receiving our new British passport was absolutely amazing service. The support from your offices was also superb. We shall recommend your services to all we know who have British passports.

Joan Darts

23:47 12 Feb 24

I had the pleasure of dealing with Natasha from the U.K. Passport Office. She made renewing my passport so easy! She was extremely helpful, and my new passport arrived in Australia about 3 weeks after I applied for it. Well, done Natasha!

Sylvia Smith

14:27 12 Feb 24

I received polite prompt responses and all my questions were answered.I had trouble sending a digital passport photo but I was given alternative method which I used.My passport was couriered to me .Great service from efficient people who really care

Hugh Smith

09:52 12 Feb 24

Great service from the start of the process all the way through to delivery of the new document. Faultless communication keeping me informed every step of the way.

Ray P

08:39 12 Feb 24

Robyn from UK Passports was great. Her communication through this process was faultless and it didn’t take long at all. Thanks Robyn, you are a lifesaver.

Clare Hanna

03:35 10 Feb 24

UK Abroad is an absolutely excellent service I have used a number of times. The agents are efficient, reliable, kind and friendly. I cannot overstate my high regard. Thank you. Clare

Edward McCracken

23:55 09 Feb 24

The customer service was excellent.A five star rating.I had my new passport renewal completed start to finish in three weeks. Would recommend to anyone looking for smooth service

jagg carr-locke

15:51 09 Feb 24

we had the MOST pleasant experience renewing my husband's UK passport from here in canada. BRITTANY was endlessly wonderful, answered all our questions quickly, and made the entire process as smooth as it could possibly be. we're glad there's a separate portal for UK citizens such as my husband, who live outside the UK, to renew their passports. easy peasy! thank you BRITTANY!

Andrew Sykes

12:40 09 Feb 24

Jan handled my replacement passport like a pro. Seemed it was a week or or so from start to finish. Thanks Jan

Jem McDowall

12:30 09 Feb 24

Fill in a very basic on-line form; pay the fee; have the UK passport collected and voila! Nine days later my new passport delivered (to US home).Super-easy, quick and great personal service from Glenda. 5 stars - I would give 10 if I could.

J. Franklin

16:21 08 Feb 24

Excellent service. I started the process on the 24th of January and received both my new and old passports by the 8th of February using the included courier service. Juan-Pierre, my consultant, was efficient and professional. He informed me of every development as it happened and provided detailed instructions for each step of the process. Just under 2 weeks for the whole process and none of the usual discomfort associated with typical HMRC interactions. Well worth it.

Graham Alvey

12:55 08 Feb 24

I was dreading renewing my passport with all the potential problems of doing it from abroad. However it was a total non event. I was guided through the process by Glenda and in no time the courier arrived with my new passport. Thank you so much

Charmaine

04:45 08 Feb 24

Excellent, seamless and efficient service and process. Communication was prompt and emails kept us updated with each step. I highly recommend using UK ABROAD and for peace of mind will confidently use UK ABROAD for future management of passport renewal applications.

Su Nicholls-Gaertner

21:12 07 Feb 24

Such a great service. Miguel was clear and helpful. I did not have to leave my home to get it all done. I would recommend this service to anyone wanting to renew their passport. Fast, efficient and friendly. Thank you!

Reykjavik Iceland

18:24 07 Feb 24

Thank you, excellent and absolutely a brilliant service.When I applied to renew my passport on 20th. January 2024, I was lucky to be assisted by Jan British Passport Consultant, the service was excellent and the delivery of documents very fast.I was kept informed on the process at every stage with emails and messages, my new passport arrived in Iceland on February 1, 2024!Sadly, DHL had misplaced or lost my new passport, Jan UK passport consultant solved the problem straight away and I received my new passport today!

Mike Parr

15:29 07 Feb 24

Super pleased with the service I received from Madeleine when applying for UK passport from South Africa. Much appreciated.

Dom Hanson

13:22 07 Feb 24

Had an amazing experience with Natasha, extremely helpful.

Donna Laney

21:16 06 Feb 24

The service was exceptional. Every interaction was completed in a friendly, fast, and efficient manner. Great communication by Natasha.

Hayley Mindel

13:38 06 Feb 24

The service was extremely efficient, and my new passport was delivered to me very speedily. Highly recommended service, hassle free, and no long waiting period.

Alexandra Pisareva

13:36 06 Feb 24

I just have a question. Can you apply for a student visa here? Thank you.

Geoffrey Giddings

13:31 06 Feb 24

Stephen Andrews

23:38 05 Feb 24

Great efficient help and service. 3 weeks from start to finish. I would recommend UK Abroad to anyone.Brannan made it so easy for us.Thanks

Jaime Felber

16:54 05 Feb 24

The company was great. They were quick to respond, efficient, clear in their communication. It was a seamless process.

Katie Jane Milton Prior

13:00 05 Feb 24

My passport Consultant Shaun Weldon Helped me through the process of getting my new passport is was easy and the service was very quick

Jackelyn Knoetze

10:09 05 Feb 24

An awesome experience, with friendly staff that made the whole process quick and painless. Thank you very much.

Sandra Lansley

09:46 03 Feb 24

I so recommend using this company if applying for your British Passport abroad. I was supported every step of the way by Elyse my consultant. I received my passport in record time and without any hassles. Cost efficient as well. Many Thanks to professional company.

angela chok

08:08 02 Feb 24

This is the first time I renewed my UK passport online. I am in Asia now and a bit hesitated at the very first beginning, I followed the instructions step by step and stay at home received my new/old passport by courier.My personal information was removed from the system once I received my passport. Thank you Elyse Good Job

Christine Wood

03:53 02 Feb 24

After applying to renew my passport, I was immediately contacted and was guided and supported through the entire process. I received my new passport in no time. I had a very good experience, fast and efficient.Thank you

Catherine P

18:45 01 Feb 24

Fast, professional and reliable service . Good communication throughout.Received my passport within a month (UK /France).

James Friery

14:26 01 Feb 24

From day one of my application for a passport renewal my mentor has been there every step of the way. She gave advice and guidance. I cannot fault the excellent service I received. I would highly recommend UK ABROAD.

frank

12:32 01 Feb 24

Professional and rapid service

Bernard Jay

06:55 01 Feb 24

On January 8th I started thinking about the process of renewing my UK passport from my home base in South Africa. I expected the usual long-winded hassles as often experienced when trying to obtain visas for certain travel. On the same day, I contacted and subsequently paid UK Passports to facilitate this task on my behalf. I couldn't have been more delighted with the outcome. My consultant, Shaun Weldon, courteously, efficiently and clearly took me through the entire process. It was like having an expert hold my hand on a day-to-day basis. No query from my side remained unanswered - by return email. On January 31st I had my new passport (and my old one) in my hands in South Africa. I wholeheartedly recommend using UK Passports to take the stress away from an essential chore.

Su Alexa Purdie

17:42 30 Jan 24

Jan was my assigned consultant and was extremely helpful. All my questions were answered promptly and the process went smoothly. I highly recommend this service!

Mandy Kelsey

07:21 30 Jan 24

Service was exceptional.

danster328

15:43 29 Jan 24

Renewing my UK passport from South Africa was a simple on- line exercise with minimal red tape and an excellent, personal, email service in support. A good experience!

Barbara Gonsalves

13:01 29 Jan 24

Thank you Glenda, you helped me through this process step by step which I have to say was very easy. Love the great communication that I received from Glenda.Thanks HM office.

Andrew Kibble

12:02 28 Jan 24

Very easy to work with. Very responsive to questions and the process was very smooth. Highly recommend them.

Alex Wilford

12:25 26 Jan 24

Highly recommend for UK citizens living in South Africa. Passport arrived back within 3 weeks! Shaun was excellent with arrangements and communication.

Dale Scott Mckerrell

11:00 26 Jan 24

I am a UK citizen living abroad and was needing to renew my passport. I was extremely positive with the service provided, not only was the process very easy to understand but the communication and guidance throughout was first class. I highly recommend.

Christian R

08:07 26 Jan 24

Brittany helped me through the entire process step by step with easy to follow instructions. She kept me updated and answered any questions I had promptly. Quick turn over time. Glad I chose UKABROAD

Ken Morris

23:55 25 Jan 24

Great service! Natasha made the entire tedious process of UK passport renewal painless! Although more expensive than going the government site way, I have to say it was so much easier this way and we’ll worth the extra, and Natasha was very helpful and friendly from start to finish. I can thoroughly recommend this service to anyone who is considering renewing their UK passport, especially if, like me, you are living overseas . Save yourself a headache !Ken MorrisPort Macquarie Australia 🇦🇺

James Peebles

08:39 25 Jan 24

This was a total stress free quick application for my new passport.Teri of ukpassports .uk did an excellent job of keeping me informed at all times and this made the whole experience a breeze.I was informed on every move of my new passport.I very highly recommend ukpassports.ukRegardsJames Peebles

Alex Cartwright

09:25 24 Jan 24

A fantastic service that greatly simplifies the process of renewing a British passport when living overseas. Brittany politely, eloquently and efficiently handled my account, keeping me informed throughout. The whole experience was all but effortless on my part and was completed rather sooner than I had imagined possible. Highly recommended.

Malcolm Gabell

01:59 24 Jan 24

Service and communication was 1st class. Renewal on my passport was made simple and easy to follow with the great communication I had with Carina. Thank You

Ansu Seisay

21:18 23 Jan 24

Fast, efficient and Great Service... Glenda kept in contact for all the step's and it was a fast turnaround time.

Matt Sandy

13:46 23 Jan 24

Great experience renewing my UK passport after a long lapse. The U.K. Abroad team was very responsive and the process was painless and quick.

Michael Mangnoson

01:22 22 Jan 24

A wonderful seamless experience, the consultant Teri communicated perfectly through the whole process and made it not just a good experience, but secure and easy to complete. I would have no hesitation in recommending this service, and especially Teri.

Toety Edwards-Hofman

07:07 20 Jan 24

Chantelle Vargas

17:19 19 Jan 24

Very efficient and very happy with the service. Jan was my consultant and helped me through all the steps to renew my passport. Also the delivery was fast.

Wendy Rosebrook

16:30 18 Jan 24

Glenda was my contact.Huge contrast with US authorities.They would not give a name, so contact was often;Start from the beginning, tell them what you tried.Tell them that you live in rural Canada.That courier delivers to the tree at my entry gate.... and repeat to the next contact.Instead, UK passport.Single contact, Glenda was current, clear and polite.Mimicking style with which customer was comfortable. Terrific service, patient, clear.You could give lessons to others.I am not doing this for any bonus.Good work should be noticed and rewarded.Glenda...Mark Farrell

Zac Case

19:42 17 Jan 24

Saretha was A pleasure to work with. Made it simple and easy

Susan Hayward

14:27 17 Jan 24

I was very happy with the high level of service and efficiency that I received from UK Passports with my passport application. I was kept informed throughout and all of my questions were answered in a very timely fashion.

aysha iltaf

06:10 17 Jan 24

I had the pleasure of working with Jan, and he provided Outstanding customer service. Each process was very clear and easy to understand. Whilst living in USA and renewing my British passport online, I was skeptical at first, however everything was a smooth process with the help provided. My passports arrived very quick both the new and the old passport.

Malcolm Tony Smith

06:44 15 Jan 24

Hi,I would like to place on record that I have been absolutely blown away by the fantastic way that UK PASSPORTS and in particular,Miguel,have handled my application.To be honest,judging from the reviews that I have read, I already expected top class service but not to the extent that I have received.You really have gone that extra mile.THANK YOU

Ron Pang

00:25 14 Jan 24

Obtaining a new passport for my spouse thru U.K. Passports was a pleasure. U.K. Passports Consultant Mr. Juan-Pierre was an absolute model in assisting me from a far away distance. He walked me through the steps on what to do next to include the shipment of the passport to me. The total process took less than a month and terribly pleased as I plan to travel very soon. Thank you so much Juan-Pierre! Anne Pang

Susan Erceg

21:57 10 Jan 24

My experience with "U.K.Abroad" for passport renewal was very comfortable with no anxieties. Very good for a person who is unsure and inexperienced in such matters. Thank you Teri.

Dorine Johnston

20:10 10 Jan 24

I began the process of renewing my passport in the second week of December and it was completed with the passport being received on 9th January. I was very impressed with the ease of renewing my passport and the agent Elyse who explained the process and kept me fully updated. Great service.

Al Bell

14:23 10 Jan 24

First class service, absolutely trustworthy and very fast.

Stacey Oluban

17:43 09 Jan 24

Sooo happy I have my new British passport, Francois was so helpful. I would definitely recommend using UK ABROAD for a stress free way to get your passport if you live abroad. It was a quick and easy process. Thanks again

George Topham

10:01 09 Jan 24

Very efficient and professional service

aakrit pun

06:28 09 Jan 24

Very helpful and friendly.

June Kingston

14:36 08 Jan 24

Excellent service with quick response and helpful adviceGlenda our advisor was very efficient and kept us updated on all correspondence

Monica Neuling

13:58 08 Jan 24

From the start of the application process up to receiving my passport, myself and my family have received excellent and prompt service. We were led step by step and all our questions and queries were answered immediately. It's seldom one receives such personal, direct and helpful assistance, so I'd like to really commend on this. It's been a year-long process and we were directed with clarity and patience - without this kind of help we definitely would have lost ourselves. A very big thank you for your assistance, I would recommend U.K. Abroad immediately as a first option in this category!

Julie Norton

21:35 07 Jan 24

They made the whole process easy and stress free. I will definitely be using them next time.

Peter Martleton

21:25 05 Jan 24

Thank you to Brannan at UK passports. I had delivery of my new passport in less than 1 month. Kind Regards. Peter.

Steve Wells

06:49 05 Jan 24

Robyn from UK abroad made my passport renewal very simple.With daily emails and clear instructions everything went smoothly.Highly recommend this service.

Megan Moe

17:53 04 Jan 24

Easy process, great customer service

Ian Reynolds

17:26 04 Jan 24

Excellent service. Communication is top notch and explains each and every step in the process. Received our passports in just a few weeks to Canada 🇨🇦 . Leigh kept us very well informed of the application process and helped us with any questions or issues. Highly recommended 😀👍

yehuda schloss

16:27 04 Jan 24

fast and efficient

Matt Finch

06:51 04 Jan 24

The service provided by Teri from UK PASSPORTS was seamless. I was skeptical at first but once the process began it was as described. You are kept informed every time there is a change in status and my passport was delivered within 30 days international shipping. Easiest way I have ever been able to renew from Australia. Cant say enough how easy it was. Very impressed and will use them again in 10 years. AAA+

Gina Ashkettle

20:00 03 Jan 24

UK Abroad fast and efficient service with clear instructions on how to use the routine.Would recommend to all.

EJM ALRAI

18:39 03 Jan 24

I recently had the pleasure of receiving assistance from Saretha with my passport application and I must say that the experience was exceptional. Saretha's assistance was nothing short of outstanding, characterised by meticulous attention to detail, thoroughness and a genuinely supportive approach. Having someone of Saretha's calibre to help me not only boosted my confidence but also pleasantly surprised me with her skilful follow-up. I am truly grateful for such a high quality service and would not hesitate to recommend her to others. A big thank you to Saretha and the team for making this a smooth and stress-free process.

kleedav1

12:35 02 Jan 24

Leigh at U.K. Abroad made renewing my expired UK passport easy as 1,2,3...Easy uploading documents and photo requirements took 3 weeks.... A+++ service.

Linda Eburne

07:28 02 Jan 24

Both myself and husband were very impressed with the service provided when applying to renew our British passports. Also the information provided was excellent. We were always updated on the progress. Would thoroughly recommend this service. Thank you NatashaLinda and Gerald Eburne

Roni Holloway

17:59 01 Jan 24

My experience with UK ABROAD was outstanding! Shawn, my advisor walked me seamlessly through each step of the process. The steps were simple to follow and I received my passport in a timely manner in the USA.. Couldn't have been a better experience. Being an older person and not tech savvy, UK ABROAD took the weight off my shoulder.and I felt reassured that all would go well and it did.

Nicole Chung

06:46 30 Dec 23

Excellent passport renewal service and speedy deliveries. Although took some while and hectic to gather my documents, in general it was smooth.

Sarah Wheeler

03:39 30 Dec 23

Brannan my UK consultant constantly kept me updated, from start to finish the whole process was super easy and straight forward. Although will keep in mind for next time that courier fee from NZ to UK to return documents was part of fee, I didn't realise so ended up paying more via NZ Post, but glad that UK Passports refunded part of the courier fee as organised myself, but next time will ensure deal only with them and DHL to make it happen and YAY passport arrived back this side of Xmas, so expected it to be in the New Year, thanks Sarah from NZ :)

Kerry Watts

01:15 30 Dec 23

We used UK PASSPORTS and couldn’t be happier with the prompt outcome. They answered any queries we had and Natasha our personal consultant was fantastic.

Karen Gray

01:14 30 Dec 23

Elyse was very professional and helpful throughout the whole process with concise timely emails stepping me through the stages to apply for a new passport after I let my old one expire. Recommend U.K ABROAD.

Clive Carver

04:18 28 Dec 23

Very easy to use with professional timely support to ensure Passport renewal .... happy to recommend U.K.ABROAD to anyone needing services

Albert Craig

09:38 27 Dec 23

from first contact to receiving my new passport was 21 days,very friendly and helpful staff member, she has a great sense of humour appeared to be on call 24/7 for any queries.I totally recommend UK Abroad for passport replacement

Julie Utting

01:47 27 Dec 23

Superb service. Reduced the stress of passport renewal significantly. Carina was amazing.

John Nottage

00:25 27 Dec 23

Would highly recommend this service.Everything was step by step, and easy to process..My agent Carina, made it all happen, quickly and efficiently.A 5 star service.

Paul Allender

00:04 23 Dec 23

All I can say is that working with Hanel was simply amazing!! She made the whole process so easy. It was so straightforward I was waiting for something to go wrong lol. Hanel, you are a goddess among women!! Thank you so much.

paula joy grisdale

17:32 22 Dec 23

Shaun took my application into his hands and followed it through quickly, precisely and kindly. I was rather overwhelmed at the beginning but with Shaun's help and expertise my new passport was delivered without hitches.

Martyn Epps

14:58 22 Dec 23

Very smooth, simple to fill out online, took my own photo and a courier arrived within 2 days to collect my old Passport. The whole process took 2 weeks, well worth the cost. Last time I did it myself was a 6 week turn around. Highly reccomend.

Angela Wagenaar

14:45 21 Dec 23

I received my British Passport in the record time of 17 days. I was extremely satisfied with the assistance I received from Brittany. She kept me updated all the time and I never had to ask her what was happening. She is on the ball every step of the way. I am so very happy I used UK Abroad to renew my British passport. Best decision I made. Thank you!

Christopher Davies

01:45 21 Dec 23

I recently renewed my UK passport. I was contacted by Brannan who explained and guided me through the process. She was very helpful, prompt and clear on all the aspects of renewing my passport. It made everything much easier. I was expecting a complicated and protracted experience but it was the opposite. Well done and thankyou.Chris

Robert Dunne

20:51 20 Dec 23

I had a great experience with U.K abroad even with DHL losing my package sent to the uk. Francois was on top of everything and made sure my passport came in time for my vacation. Very pleased with the service!

Andre Jaundoo

16:45 20 Dec 23

Title: Seamless and Stress-Free Passport Renewal ExperienceReview:I recently had to renew my British passport, and I couldn't be happier with the service provided by U.K. Passports. The entire process was smooth and hassle-free, all thanks to the incredible assistance from Miguel, a British Passport Consultant.From the very beginning, Miguel was with me every step of the way. He guided me through the submission process and set realistic expectations about when and how I would receive my new passport. His attention to detail and excellent communication skills made the whole experience stress-free.What truly sets Miguel apart is his dedication to going above and beyond the call of duty. He ensured that the process was seamless and was always available to address any questions or concerns I had. His professionalism and warmth made me feel like I was in the best possible hands.I would highly recommend U.K. Passports to anyone in need of renewing their expired British passport. The team, led by Miguel, is efficient, knowledgeable, and truly cares about providing an exceptional customer experience. Thank you, Miguel and U.K. Passports, for making my passport renewal a breeze!

Jim Murray

12:52 20 Dec 23

Great team to deal with . My consultant kept me informed every step of the process . The process was seamless from pick up to delivery . I have no hesitation in recommending them for your new passport application .

Sivan H

11:44 19 Dec 23

Natasha was extremely helpful and informative even during an extremely complicated case. Thank you!

Ryan Jamieson

06:01 19 Dec 23

Actually in awe of how easy this was. The hardest part was getting all my documents in order.Brannan really spelled out every single step of the way down to the tiniest detail; all I had to do was read and follow the step-by-step instructions.Would recommend U.K.ABROAD to anyone wanting to get their British passport while in Australia.

Isabelle Micallef

22:23 18 Dec 23

The level of customer service from Jan was above and beyond. The responses were always prompt and informative, which made the entire process seamless. I've already recommended the service to family members who are renewing their passports.

David Goodwillie

14:01 17 Dec 23

I have used UK Abroad twice in the last year. First to get a first time UK passport for my grandchildren living in the USA. Latterly to renew my UK passport. On both occasions I had excellent support from Glenda and all went smoothly with the passports arriving quite quickly and securely. They are well worth the money to get the job done well.

Don MacAlister

03:39 17 Dec 23

Very good service. I had the passport in my hands very quickly. Well worth the price when you consider the costs of the courier service. Best part was not having to deal with the UK Government Passport office directly myself. Well worth the money just for that.

Kate Gulson

00:43 16 Dec 23

So happy with the services of UK Abroad. From start to finish the procedure of renewing my passport was seamless and quick. Carina, my consultant, was both efficient and friendly. I would recommend UK Abroad 100%

paul Hadfield

21:03 15 Dec 23

Cannot thank Robyn enough for here help in this process. Living in Australia was a little nervous about renewing my passport this way. Everything went so smoothly.

Derrick Butterfield

16:58 15 Dec 23

The results that UK Abroad receive for their passport provision are seamless and the machine is very well oiled with the consultants they use. I must very much commend Carina who epitomises excellent professionalism, kindness and friendship

Geoff Kerr

10:48 15 Dec 23

Very efficient, but quite costly.

Mark Chua

08:29 15 Dec 23

The consultant that assisted us was very accommodating, helpful and provided every detailed information and they responded on our inquiries promptly.The processing was very quick just follow their instructions and the passport arrived on timeI will definitely recommend them to everyone and will definitely still get their services in the futureMore power to you!

Paul West

01:44 15 Dec 23

Allan Humphreys

20:53 13 Dec 23

I was a bit skeptical at first but the whole process turned out to be really easy to complete and the assistance along the way was fantastic, new passport was delivered by courier service. Really impressed by the service.

Cathy Knuchel

15:38 13 Dec 23

The services provided to renew a passport were executed professionally and rapidly. Easy to follow instructions in order to facilitate the apporval process. and get it right the first time. The Consultant that was provided to me was most helpful in all aspects of the process and I am very grateful for this remarkable service. Kudos, to him and the team for hadndling my file with such ease. Thank you. 👍👍👍

Katy Verdonk

19:40 12 Dec 23

Hanel had a very difficult task in helping me to get my British passport renewed and it took many many months for her to achieve it.Hanel was alway positive and helpful and totally professional at all times which gave me great comfort when I despaired.Thanks to Hanel, I now have my lovely shiny new British passport.

Michael Powell

10:14 12 Dec 23

I needed to renew my passport and Robyn made it not only easy but an actual pleasure.She is absolutely amazing.Communication and responses were fast and accurate.I can’t recommend them enough.12 out of 10 rating.

Dawn Gilliams

04:39 12 Dec 23

The interaction between Shaun and myself was exceptional, always stayed in touch, was prompt answering any questions that I had, and always kept me in the loop. Also advised me of any next steps that needed to be taken, and a lovely email at the end. I will use this service again. Thank you Shaun.

Deb Huebner

04:22 12 Dec 23

I found the initial process confusing but once I was assigned my consultant, Leigh, everything went incredibly smoothly. Leigh answered all my concerns so promptly. As soon as I sent all the necessary documents I had my passport within 3 days. I live in America and thought I would have to wait weeks to get my passport. I can’t thank Leigh enough, she was truly amazing and a pleasure to talk to.

Irene Walker

03:30 12 Dec 23

My consultant Robyn was excellent and replied promptly to all enquiries with clear instructions. The whole passport renewal process ran smoothly.

Hannah C

21:24 11 Dec 23

My consultant Elyse is helpful and always responded to my questions with a sense of urgency. I renewed my passport for the first time from overseas. Elyse made everything so much easier for me.

steve ingram

06:23 10 Dec 23

I had the pleasure dealing with Elyse the consultant from British passport office and was very helpful with re issuing my passport

Gael B

10:26 09 Dec 23

Thank you Brannan! Highly recommend U.K.Abroad to organise your passport! End to end process and communications was exceptional! A very happy customer !

Estelle Brown

07:13 09 Dec 23

The service I receive was amazing. All the correspondence was very detailed and helpful. The staff as very efficient and friendly.

Aurielle Watts

06:36 09 Dec 23

Very professional, helpful and quick to respond to queries - thank you!

Ian Cunningham

23:03 08 Dec 23

The service provided by U.K. Abroad was excellent (easy / fast) with quick turnaround time to receive my new passport.The assistance provided by Madeleine was timely and GREATLY appreciated!

Michelle Gardner

14:23 08 Dec 23

UK Abroad provided excellent customer service and prompt response time. My agent Teri was exceptional. Although passport renewal isn’t considered exciting, I had a great experience.

Janet Stenning

00:59 08 Dec 23

Fantastic service by Brannan who helped me every step of the way. Kept me well informed and answered all my questions. Thank you

Keith Gleeson

20:45 07 Dec 23

I am very happy to have taken the opportunity to renew my passport with U.K.Abroad. All done very easy and quickly and was kept informed of each step as the application progressed. Thank you .

Joseph Ip

18:05 07 Dec 23

Glenda was the one who helped me. She provided swift, professional, and highly informative assistance throughout the process, making it one of the most positive processing experiences I've encountered.

Laura Jarvis

15:27 07 Dec 23

Really professional, friendly. Kept in contact with updates and replied within 1 working day to queries

Andrew Green

13:53 07 Dec 23

The service was excellent and well worth the cost. My consultant Peter, was wonderful, he was efficient, patient, very responsive, personable and undercommitted, making sure I had plenty of time between my trips to process the passport renewal. Thank you and I will definitely use this service again in 10 years time.

Hayley

21:29 06 Dec 23

I had the pleasure of Jan helping with my British passport renewal. Living in Canada, it is always a worry posting your passport application yourself, hope g that everything is correct, will it get there, will it make it back to me??? Well I had not one single worry, Jan took care of everything, answered all my questions, always available and super friendly! The entire process was seamless and super quick! Would highly recommend!! Thanks again Jan!!

Kevin Bailey

08:18 06 Dec 23

I would like to thank Shaun who made it very simple to renew my 🇬🇧passport.Living in Hawaii for a long time now, it was time renew my passport.Shaun made it very simple for me to follow instructions, & not worry one litttle bit.It was nice that it only took 3 wks to complete, pretty incredible to be honest.Happy holidays & a prosperous New Year to all.🌎🇺🇸💯🇬🇧🎁🤙🏾 🌲 😎Thank you to Shaun & his team.MahaloShaun

Lisa Salter

11:46 05 Dec 23

Teri was very efficient, prompt and very helpful. She reassured me. I was very happy with using this company and would recommend to anyone.

Simon stringer

09:21 05 Dec 23

Really helpfull and very quick response to any questions, absolute pleasure to deal withThanks Jan

Cem Akroyd

09:02 05 Dec 23

the representative made it so simple, helped me through every stage and the whole process took 12 days from Turkey!!!!

Geoffrey Sloma

20:23 03 Dec 23

Extremely communicative. Email responses were virtually immediate and extremely helpful. The entire process was easy and quick.

Jennie Parker

08:21 02 Dec 23

We applied for a replacement Passport through U.K.ABROAD & were really happy with the service they Provided. their Emails from the staff member assigned to us, were polite, informative, easily understood language, friendly & very helpful. The time frame from beginning to end was far quicker than we expected & we found the experience pleasant all through the process. Thank you Natasha. Cheers.

andy penington

10:29 01 Dec 23

In general the service was very good. The application process was simple and I was assigned a consultant who maintained email contact with me throughout. My email queries were answered promptly and kindly and I received my passport reasonably quickly with no particular problems. All in all I'd recommend them.

john stansfield

04:18 28 Nov 23

I have lived in New Zealand for many years. I recently needed to renew my British passport and elected to do this online via UK Abroad. I really did find the process quick and easy to navigate. Carina, my British Passport consultant, kept me up to date with each step of the process via email i.e. when the application was received, when processed and shipped. My new and old passports arrived in very quick time. I could not be more pleased with the high level of friendly service and communication. Thank you, Carina.

Catherine Chan

08:31 27 Nov 23

Experience with the U.K. passports was superb. There was a dedicated staff whom you can reach out to digitally for enquiries, and response time was remarkably quick.Instructions for documents required and expectations on processing and delivery time were all clear and well communicated.

Gemini Lilly

05:59 27 Nov 23

I was born in Australia to an English mother and Australian father. I don't have access to my fathers original birth certificate. So attaining an Australian passport wasn't an option. I found UK Abroad whilst googling information about possibly having a British passport instead. After paying the fee, I was assigned a constant named Robyn. She went above and beyond for me. Our entire correspondence was conducted in 43 emails. My original documents were picked up and shipped over to the UK. And somehow, within 27 days I'm holding my new passport, (a day later my original documents were returned) The attainment of a passport was something I never thought I'd be able to accomplish. I can't thank Robyn enough for making this dream a reality. Forever grateful. I cannot recommend this service enough. It's truly is a life changing service.

Tracey Campbell

16:27 26 Nov 23

Very quick and friendly response to my application for my updated UK passport. Brannan knew what she was doing and kept me informed on the process.

jeffog65

06:57 26 Nov 23

After a little hiccup due to a communication mix up, I suddenly found myself getting worryingly close to my travel date with no passport.I needn't have worried. I was called by a senior manager who promised that UK Abroad would do everything they could to speed up the process.Led by Brannan, they did exactly that amd kept me informed through every step.I now have my passport and wish to thank the whole team.Jeff

Naser Miscony

23:15 24 Nov 23

Janet Sturgess

09:36 24 Nov 23

The application was super easy, instructions very clear and service very prompt. Thank you

Rachael Amour

02:41 17 Nov 23

UKPassports service was great! Very professional and efficient. First time having to renew my passport abroad so was anxious but application was straight forward and having a dedicated consultant on hand to answer questions and give step by step guidance. Having a courier was great reassurance that my passport was being handled correctly and tracking was always updated. Just over 3 weeks from initial application which is fantastic given on the other side on the world! 10/10 would recommend services

Andrew Dineen

23:08 16 Nov 23

Please allow me to rave about the team at UK Passports, or should that be Carina. Always felt totally comfortable and in the know at every stage as the regular emails from Carina kept me up to date.I can't recommend them enough.GO TEAM

Rosemary C

07:42 15 Nov 23

Renewing my British passport online was extremely simple and effective, and with the added advantage of having someone from the passport office assigned in case there were any queries. And I received the renewed passport very quickly, not as long as had been projected. The worst part was having to copy every single page of another passport (dual citizenship)!I'd strongly recommend this process to others living outside Britain and wanting to renew their passport.

June Pauna

06:51 15 Nov 23

Happy to rate this company . To begin I thought perhaps it wasn’t a trustworthy site. I’m so pleased to say I was wrong . Carina and the team were able to offer great support and answered all my concerns . I would definitely recommend them

Lorraine Hammond

04:04 15 Nov 23

Great service and they helped imensley with the process of applying from Australia.

G T

13:10 14 Nov 23

Followed up closely during the progress with very clear instructions and reminder. Highly recommended.

Claire Boyd

09:51 14 Nov 23

Great service, efficient communication, smooth process

Belinda Hallahan

05:56 14 Nov 23

Robyn was brilliant. Prompt & accurate assistance when required. Awesome communication every step of the way. Fast turnaround on documents.Makes for a very memorable, hard to beat experience!!!Thank you very much Robyn & U.K. Abroad.

Suzie Nolan

20:00 13 Nov 23

My parents got their passports last year and had a very bad experience so I was expecting the same, but noUK.ABROAD was absolutely fantastic. A special mention to Carina who was my contact, her communication was great and being disabled, gave me help getting documents to them. My passport came within a couple of weeks to NZ. Highly recommend.

Zora Bryce

08:14 12 Nov 23

An excellent experience. All questions answered and my emails were promptly answered. Overall a great help going with this service.

Terry Sampson

08:00 07 Nov 23

My passport application was seamless and easy to acquire,Robyn was a delight to deal with ….highly recommend

Hilary Hutchinson

22:06 06 Nov 23

When I needed to renew my British passport, I was delighted by how straightforward the process was with the help of U,K. Abroad. Everything went smoothly from start to finish. The person I dealt with (Robyn) was polite and efficient in the extreme and the courier they used was excellent. I can’t recommend then enough.

Michael Lawrence

04:26 05 Nov 23

I am extremely grateful for the guidance that Robyn gave me through the whole process of renewing my passport. Not only was there the official leading but I felt I was in touch with a person and if I had a problem I was confident of getting help. Thank you Robyn and UK Passports.

Bev Edwards

21:25 02 Nov 23

The service given by Brannan was amazing. I was so dreading the thought of having to renew my British Passport from outside of the U.K., I was expecting all sorts of red tape and lengthy application processes. The whole process took less than four weeks from start to finish. I would totally recommend U.K. abroad for those outside the U.K. wishing to renew their British Passport. I'll definitely use them again.

Ahmed Saad

23:33 01 Nov 23

Was professional supportive straight forward experience

Sharon Cook

10:02 30 Oct 23

Natasha at UK British passports was always there to help me with any questions I asked and there were many 😂 thankyou so much I really appreciate the help you gave me

Maureen and Wally Hunter

05:29 28 Oct 23

I recently applied at UK abroad renewal of a passport as we are thinking of holidaying next year. I applied online hesitating as i have not applied online before and didnt know what to expect. Overall the application process was extremely efficient. My information paperwork was picked up from my house on 10th October and arrived back on my doorstep on 27th. Judging by the stars above i would rate this process as 10 and the conversation with Carina who guided me through it and i would like to thank her for the quick response and first class service cheers to all who dealt with this cheers

Hilltop Vet Hospital

13:16 27 Oct 23

Robyn from U.K. Passports provided amazing service in my recent application for my new passport. Her communication was excellent and the passport was delivered from UK to Australia far quicker than I ever imagined. Great service! Hugely appreciated!

marty duncan

09:22 27 Oct 23

As I now live in Australia I am a proud British citizen and staff at uk passports went above and beyond to Aquire by British passport no so more than Teri again thankyou to all involved.

Tony Henderson

23:22 25 Oct 23

Thanks to Robyn ,my experience in renewing my passport was entirely positive. She handled all my enquiries and the process in general in an efficient, prompt and empathetic way. She made what could have been a difficult matter , easy and straightforward.

Christopher Haskins

20:58 25 Oct 23

Very easy with U.K.ABROAD they sorted everything including postage to the U.k.We would highly recommend them.

Margie Davies

07:41 24 Oct 23

Applying for a UK passport renewal from Australia using UK Passports services removed any potential stress. The instructions provided were clear and the communication very prompt and effective . My passport was delivered promptly, with no problem and I would highly recommend this service.

Peter and Geraldine Castleton

05:13 24 Oct 23

When the time comes for renew my UK passport and I live 13,000 miles away from the UK trepidation can set in. Not this time - I used UK Passports to facilitate my renewal application. Elyse guided me every step of the way and the process is now complete seamlessly and in a most satisfactory manner!

Peter Robinson

09:09 22 Oct 23

Great communication queries answered very quickly

Mary Watson

01:56 21 Oct 23

At first onset to renew my passport I turned to check things out online and found U.K. Passports which looked professional with good reviews, from the start things went so smoothly, Teri who was my contact throughout the process of only 2 weeks kept me informed from sending my old passport to receiving my new passport with my old passport arriving the following day, it all went so fast and professionally. I would recommend any person who needs a new passport to use U.K.Passports.

Jane & Pat Mulcahy

18:57 20 Oct 23

Great service from UK Abroad consultant.Excellent communication with guidance through the whole quick process.Would recommend ++++

june morrish

16:33 17 Oct 23

A very competent company that delivers a first rate, efficient service.Have no hesitation in recommending. Extremely pleased with every element. New passport received well within stipulated timeframe.

Steve Hobbs

09:35 17 Oct 23

A thoroughly professional service with great communication throughout the process.

Nigel Roberts

09:15 16 Oct 23

Absolute pleasure to deal with very friendly staff great quick and responsive service a pleasure to deal with thank you guys so much

John Dowers

18:31 11 Oct 23

Natasha was extremely friendly and helpful and processed my application very quickly and efficiently

Raymond Hambley

23:54 10 Oct 23

Excellent service, Fast and efficient.Friendly and personal.Could not fault it.

Susan Donovan

09:46 10 Oct 23

The whole process of getting a new passport was so simple and I had an extremely nice person helping me.

Lisa Pengelly

04:56 10 Oct 23

I found UK Passports excellent. My consultant was very prompt to answer any questions I had along the way and was very helpful in every way she could be. Took a lot of stress off for sure

Carol B

04:46 10 Oct 23

In the past, I have always personally renewed my passport, so I had some concerns about handing over sensitive documents to an unknown third party. My doubts were short-lived when I was allocated Teri as my consultant. Teri's customer service was excellent, particularly her communication. The process went very smoothly and quickly. Special shoutout to DHL (the contracted courier for UK Abroad) for the care taken with my documents.Highly recommend UK Abroad 's services. Thank you!

Lisa Gray

20:41 04 Oct 23

U.K ABROAD offered a seamless experience! The communication and process were so simple. I had my new passport arrive in Australia within a couple of weeks. I can't recommend this service enough!

Iain Burns

06:02 02 Oct 23

Great experience. Very straightforward with no issues and received my british passport within a week and I live in New Zealand!! A special thanks to Brannan as she was fantastic with communicating every step. 5 star for sure

TOASTIEfeet

07:52 27 Sep 23

One of the easiest, simplest, efficient ways to renew your passport. From start to finish the whole process was flawless. The added, very welcome, benefit of having a consultant assigned to you made a huge difference.

Mimi Lam

07:09 27 Sep 23

Very happy that I got my new BNO passport today. The whole process was smooth and it only took 3 weeks after I submitted all documents. My consultant Ms. Elyse is very responsive & efficient. She provided very clear instructions to me for what should I do. Thank you so much!

mark hanson

07:27 25 Sep 23

Excellent, efficient and professional service

Pauline Tasker

19:49 19 Sep 23

My UK passport was up for renewal so I googled where to renew it from NZ. UK Abroad came up and after checking other reviews I decided to give them a go. Well I received an almost instant response and the service that Natasha gave was fantastic. Natasha kept me informed at every step of the way. Despite the time difference my application was done very quickly and I received my new passport wthin 1 month of applying.Point to note, I also applied for my NZ passport at the same time and I am still waiting for it!I highly recommend UK Abroad to any ex pats living overseas for their efficiency & service.

Andrew Cooper

04:42 19 Sep 23

A really pleasant surprise. I did not expect it to be as smooth a process that could be done as fast as it was, when I needed to renew a passport with unexpected deadlines. Given I am in country Australia, so not easy to reach, this was excellent

graham stoker

03:48 17 Sep 23

Great service, and genuine assistance by the passport specialist, in our case Natasha, and we would recommend to anyone wishing to renew their British passport. Should be more than 5 stars.

Mike Mullord

21:01 13 Sep 23

I had an agent called Brannan working for me at UK Abroad, she replied to my many queries so fast and accurately I thought she might be a bot. Except she understood my difficulties and resolved them in a human way. A really good service, and her help was part of the service,and free.

John Macdonald

13:19 13 Sep 23

Usually, I am wary of private companies being involved in 'government business'. In this case I was proved wrong. UK ABROAD (and Carina in particular) have been unfailingly patient and helpful.

Wicked Sam

04:12 11 Sep 23

Amazing fast and supportive

Sally Wishart

09:57 09 Sep 23

My experience with ukabroad was incredibly positive. I was overwhelmed about the process of renewing my British passport, and didn't know where to begin & it felt very daunting. However, once I found ukabroad they walked me though the process and made it clear what documents I needed to provide. They helped me gather all the needed items & confirmed I had provided everything, they even helped me organise the collection of the parcel with the documents with the delivery service.The communication with ukabroad was so clear and very prompt. They made the whole process so much smoother for me. I will definitely use them again.I would highly recommend ukabroad team for helping with your British passport needs. A++ Service.

Peter Heredia

10:36 07 Sep 23

Had a great experience, well within expectation timeline. Each task broken down so nothing was difficult or overwhelming. Elyse was fantastic.

Kee On Ng

11:25 06 Sep 23

Very prompt and speedy response and constructive support and helpful answers to questions and queries raised

Maria Loffredo

03:09 04 Sep 23

Very efficient, pleasant, very helpful ,always responsive to all my emails. Very secure and accurate 👌

Justin Mountney

11:18 02 Sep 23

Shaun was extremely professional. His replies were quick & helpful. I didnt stress during any phase of the renewal process.I have already recommend their services to friends.Keep it up guys.

Sue Bufton

09:59 30 Aug 23

The online application for my UK passport was very straightforward and user-friendly. Even though I'm in New Zealand, I received my new passport within just a few weeks of completing the application. A staff member contacted me at the beginning of the process and kept me completely informed all the way through. It was great to have a point of contact for any questions or help needed too.

Damian Freke

09:07 30 Aug 23

Yvonne McNeal

23:16 29 Aug 23

Tony and I were absolutely thrilled to have had this service. Dealing with a renewal UK passport application from Australia made it very daunting on our own. We were nervous at first especially when we paid the money up front - wondering if we had been scammed - with lots of reassurance we pressed on following all the requests, providing all the documentation. Our contact person held our hand all the way and we were given step by step instructions making it so easy for us non techy 60 plus years olds. Highly recommend using this service.

Michal Moses

16:30 29 Aug 23

Natasha was fantastic- efficient and kind. I highly recommend using these services!

Carole Diane Jenkins

07:09 29 Aug 23

Natasha was really helpful, great communication, making the whole process painless. Highly recommend

Niroshan Ganewattage

01:22 26 Aug 23

I was renewing my British passport and passport consultant Robyn was allocated with my application.Robyn provided excellent service throughout the entire process and even followed up with me upon receiving my new passport.Robyn provided me the accurate information, requirements, organised the courier service and kept my informed throughout the entire process.I think Robyn is an asset to her team and to the employer. I hope her great work get reconsidered by her peers.Thank you Robyn for everything and keep up your great work.God bless!

Nathan Harrison

01:17 26 Aug 23

Great service, Teri was really patient and helpful - process was easier than I expected

Sally Johnstone

20:52 24 Aug 23

Very easy process from afar, and Robyn was great to deal with, thank you

David Courtney

10:37 23 Aug 23

fantastic service-the whole experience was easy and quick which i thought would be bogged down in bureaucratic nonsense!! couldn’t be happier with the whole process

Andrea Smit

19:16 22 Aug 23

Excellent service, made the process very easy with great communication through the whole process

Rachel Smith

10:26 22 Aug 23

A huge THANK YOU to Robyn. Made the experience less stressful. Was always available to answer my queries. Process was much quicker than I anticipated :))

Aaron & Kristie Brice

08:49 22 Aug 23

Thank you so much UK Abroad. The team made the process so easy and smooth. I would thoroughly recommend these guys.

Alice Bell

09:16 21 Aug 23

I really appreciated the customer service I received. I was kept in contact every step of the way, especially at one stage when I felt like giving up. It was explained to me every detail that was required and why. Always in contact and so helpful. Great job, special thanks to Robyn who directed me through it all. Thank you.

Chris Griffiths

11:16 18 Aug 23

Many thanks to UK Abroad not only did they cut the estimated time to process my passport they did so in a professional and friendly manner would most definitely use their service again

Malcom Merrey

21:23 17 Aug 23

The passport service was very efficient and assisted with any queries promptly.The process was easy to follow and any queries or issues promptly dealt with.A great service.

Danny Ho

09:26 16 Aug 23

Everything concerning the renewal of my passport ran so smoothly and swiftly that it was almost a pleasure for me to have it done so effortlessly in the comfort of my house without any hassle.In particular, I would like to point out that the instructions given were clear and comprehensive which made it very easy for me to get things done.

Isabel Hutcheon

00:39 16 Aug 23

I was very pleased with the whole process of renewing my British Passport on-line. Natascha always responded by return and the DHL delivery and pick-up worked well,. I thoroughly recommend them!

Maryann Craig

07:02 14 Aug 23

Very efficient ,helpful and quick to respond to emails

Garry Todd

20:58 13 Aug 23

A very pleasant experience organising a new passport for my mother. Took all the hard part out of what could have been a nightmare applying on my own. I highly recommend UK Abroad.

Jack Balance

09:53 11 Aug 23

I’m really happy with the service I received from these guys. The email correspondence provided throughout my passport renewal process was clear, friendly and articulate. All instructions were sent through promptly and with plenty of extra helpful information.

Alistair Lascelles

23:51 09 Aug 23

Robyn was very helpful in processing my renewal

Jonathan Edwards

04:14 08 Aug 23

Effortless with confidence in getting a positive outcome.Will use again and recommend to others.They saved time and ensures positive results. Thorough, clear instructions and understanding.A quality service early seen these days.

Celestia Howe

00:24 03 Aug 23

After paying UK Abroad to renew my passport, I was told I needed to submit the application myself and submit a lost passport claim. The phone number they gave me for the HM Passport office to submit the claim was wrong, and resulted in $200 of international call charges to find the correct number. When working with the official HM Passport office they had not heard of UK Abroad. I was told by my UK Abroad 'agent' that their service does not include submitting ones application (I needed to do this). I asked for a full refund via email and got no reply then called customer service and never heard back. Upon research of this organization, it seems they go by at least 3 different names. The responses to emails seemed they were a non-English speaker - IE some person in the Philippines? I subsequently reported fraud to my credit card company. It seems like the ample reviews are also fraudulent (fake). Do not use this company it is a fraudulent outfit.

KAY POMFRET

10:33 01 Aug 23

Amazing Experience with UK Abroad.I was put at ease through out the whole process especially as I live in Australia.Natasha kept me informed every step of the way. The courier arrived to collect my old passport and within 3 weeks, I had a new passport.I cannot speak highly enough about the experience at UK Abroad.

Karen Larsen

04:24 26 Jul 23

My experience getting a new British passport after not renewing for many years and living in NZ was really good service! Being allocated a passport consultant was extremely beneficial and the whole process went so smoothly.

Wayne Bawdon

07:13 07 Jul 23

I recently decided to renew my British passport. I used UK ABROAD. It was so easy and effortless. Here I was being told that it would take up to 10 weeks by others. Leigh from UK ABROAD made this experience so effortless, I recommend anyone wishing to renew their British passport in America use UK ABROAD. I had my new British passport in my hands in just over 2 weeks.

Will Marinelli

21:14 03 Jul 23

Great service, great people, and they were super helpful and communicative through the entire process. From start to finish, the process only took me three weeks. Thank you Jan and the entire UK Abroad team! I would highly recommend them!!

Alison Ramsden

11:03 03 Jul 23

Teri made the process easier than had I attempted it myself. When I got all my docs sorted I was confident that everything was in order. The courier they arranged just made the whole posting issue a breeze.Teri even contacted the UK passport office when there was a glitch. She had it sorted and my passport was with me very shortly after.Excellent service.

Kelvin Robinson

14:14 28 Jun 23

I renewed my passport from overseas and the whole process was so simple and effortless.The support and advice I received was first class from beginning to end. My new passport arrived in Australia after 2 weeks, I am so grateful.

Cleo Wyrill

08:08 19 Jun 23

I had the privilege of working with Robyn throughout the entire process of lodging the renewal of my UK passport, and it was truly a fortunate experience. Robyn provided exceptional customer service with a pleasant demeanour, making communication incredibly easy. I strongly recommend this service to anyone seeking to alleviate the stress and burden associated with handling the process independently.

Pattie Lee

01:45 14 Jun 23

I must share with you how wonderful this company is.Everything was so confusing for me n I was starting to get a little stressed. I had no one to help me. The lady who took my case put me so at ease n the process was just sooooo smooth. I was so happy n she reassured me it was going to be alright when we follow all the Steps. She was so lovely to deal with. I would highly recommend this way of doing your passport. It is worth it for the peace of mind .

Soucila Tompsett

09:28 13 Jun 23

I needed my British passport renewed and started the process with U.K. ABROAD in early May. Natasha was always very prompt to reply. She very clearly explained the process, I sent all documentation as requested and within 30 days I received my new passport. During the process, Natasha stayed in touch with me and kept me in the loop as to the status of the renewal. I am very grateful for their service, and would recommend everyone to use U.K. ABROAD as it is a very smooth and stress free process. they look after you extremely well.

Matthew Green

10:34 11 Jun 23

My case officer did everything to help me apply for my British Passport. She gave me step-by-step instructions on what to do including what documents to collect and then send. Anytime HM Passport Office required me to email any more information, they would email my case officer. My case officer would then email me, and then my case officer required me to send HM Passport Officer the requested information via her. (My case offer would then forward the information to HM Passport Office.) It made life to easier for me when I applied. I finally received my passport and my returned documents today. My case officer was always friendly, polite and informative both when she emailed me and when I spoke to her on the phone a few times.The only thing I would like to warn others is to allow atleast 3 and a half to 4 months before travel to apply for the passport. It was after I had already sent in the documents (after being told by my case officer that the turnaround would take 6 to 8 weeks) that I heard on the British news that HM Passport Office were inundated with applications and it would take a lot longer than normal. The turnaround ended up being 10 weeks. I understand this is not my case mangers fault. Therefore I still give her 5 stars.

The Guv

04:15 31 May 23

Very efficient. From the moment I applied for a new passport online and submitted the form I was contacted and kept informed every step of the way via email. Very re-assuring as, one never knows how the postal system works these days especially when living overseas. Could not have gone better or been made any easier in my case.

Courtney O'Neill

22:12 24 Apr 23

I recently used the services of U.K Abroad to renew my expired British passport from New Zealand. I was expecting it to be a difficult and time-consuming process, but the team at U.K Abroad made it incredibly smooth and stress-free.I was especially impressed with the customer service provided by Robyn. She was an absolute pleasure to deal with - friendly, knowledgeable and always willing to go above and beyond to ensure that everything was taken care of. Her attention to detail and communication throughout the process was exceptional.Thanks to the team at U.K Abroad and Robyn in particular, I now have my renewed British passport in hand and couldn't be happier with the service provided. I highly recommend U.K Abroad to anyone looking to renew their British passport from overseas.

Jim McGuire

04:49 05 Apr 23

Hi BrannanJust letting you know I received my new passport today 7 days after your notification of approval.I couldn't be more delighted with the service I have received from you. In fact it was so good I suspected a scam until I saw your photo with the team on the UK Abroad website.Please pass on my compliments to your management for creating a great team providing a smooth and responsive service.I am an ex. senior exec with the Western Australian Government and now a touring musician and musical director.

Alison G

15:09 14 Feb 23

I was very impressed with the service and professionalism from this company. I used them to renew my passport which had lapsed more than 10 years ago. The consultant detailed the steps required as we went along and responded promptly. She arranged the courier to pick up all my documents and I received my new passport two days ago. I could not have done it so easily without her assistance. It was worth every cent. Elyse was fantastic and if you are looking for help with renewing your British passport, then I highly recommend U.K.ABROAD.

Wong Kit Lin

14:04 08 Feb 23

I appreciate Natasha’s high efficient and effective service to help renew my British passport. The guidelines and instructions were clear, so the renewal process was very smooth. Thank you very much indeed!

Judith Finch

23:54 18 Jan 23

Thank you for such an easy experience renewing my British Passport. The instructions received were so easy to follow and I felt totally supported during the whole process. The courier service was also amazing.I couldn't be happier with the length of time from application to receipt of Passport, even during the Christmas period. Would recommend the service to anyone no matter your age or smartphone or computer abilities. They have made the whole process of renewal so easy. Thanks UK Abroad.

Sharon Frauenstein

12:22 12 Jan 23

We've just had my mother's (85 years old) passport renewed - Glenda was an absolute Blessing!! She assisted us with everything, the feedback/follow up we received throughout the process was fantastic. Definitely well worth the money spent - will definitely recommend using this company again. Thank you Glenda for your time and patience.

Alexander Ellis

05:34 07 Dec 22

I have just renewed my Bristish Passport through UK Abroad. I was truly amazed at the professional and customer service approach. My consultant Natasha was a great pleasure to deal with. The whole process was completed from Australia without a hitch in six weeks. Brilliant outcome .

Les Tapuska

03:51 28 Nov 22

I helped to renew my wife's passport from Australia, we previously renewed via the UK consulate but was advised that this is now done in the UK. The complexity of filling out the correct forms and using couriers was daunting. The service from U.K. abroad was so great and simple with the agent keeping us informed every step of the way. The couriers turned up on time for collection and passports returned before the expected delivery date. Was a bit concerned sending passport overseas but there is no need to worry, the consultant was super friendly and well worth the money paid for the service. A big shout out to Elyse who was super fantastic.

09:31 03 Nov 22

I renewed my passport with this company and they were awesome. Jade did a great job of keeping me informed and had a quick reply turnaround to all of my queries. My new passport arrived 1 week before it was expected, I'm still waiting for my old passport but am confident it will arrive on time. Thanks for your service.

K Fung

21:32 19 Oct 22

I had a very nice contact with my British Passport Consultant Mrs. Glenda for my expired passport renewal. She was very friendly, efficient and supportive. I received all documents in Switzerland within a very short time. Thank you very much for such a great service. With my best regards.

Alan Horman

06:04 29 Sep 22

I renewed my passport from NZ, service was so great and the agent kept me informed every step of the way. The couriers turned up on time for collection and passports returned before the expected delivery date. Was a bit concerned sending passport overseas and was this a scam but no need to worry and service was super friendly. Well worth the money paid for the service

Jill Lawton

07:13 16 Aug 22

The application process was streamlined and relatively easy (despite my misreading of directions, which was quickly corrected). My consultant was very patient and answered my emailed questions promptly. My only issue was the time it took to process my British passport. The HM British Passport office did report extreme processing times which did cause concern for my planned travel. I applied for and received an emergency travel passport which was also relatively easy to obtain. I travelled to the UK and received my passport 4 weeks after my return home. My advice - don't leave your application to last minute. I thought I would be okay with my application being submitted 8 weeks prior to departure. The entire processing took 18 weeks, which I understand not to be the norm. I would happily recommend UK abroad to assist you in your passport application.

Roger Ferguson

03:20 11 Aug 22

HiProfessionalism is number ONE.Response to my request was very timely and all matters were covered efficiently by your representative - Robyn Romain.In fact I was delighted to receive the New Passport so quickly!!!All looks good and I will soon be on my way.A special to Robyn for her attention to detail.King regardsRoger Ferguson

felicity wyman

13:09 06 Aug 22

I used this service to renew my British Passport. Had been warned that it took months and months to get anywhere. BUT Juan Pierre was fantastic. First contacted him on 25/5 on 2/6 the documents were collected from me by a courier. On 17/6 was informed that documents had been received in UK and were being processed. On 18/7 was advised the passport had been approved and on 25/7 I had the new passport in my hands.Juan was very efficient and kept in contact. I would recommend that anyone needing to renew a UK passport use this service, it is well worth the cost and is hassle free.

Brian Coyles

15:53 01 Jun 22

Unbleviable service assisted through the whole process

Philippa Leitner

23:26 29 May 22

I needed to renew my British passport which was a daunting thought. I discovered UK Abroad and through them applied for my new passport. They guided me every step of the way, were quick to respond to any queries and made sure that all my documents were in order so that my application was correct. I received my passport quickly with no stress and can highly recommend the team at UK Abroad, in particular Jade who looked after me.

John Malin

22:59 19 Mar 22

UK Abroad was recommended to me by a friend who used there services, I was extremely pleased with the process of renewing my passport, which was easy and stress free, and I would like to thankmy case manager Elyse for her guidance and expert advice and constant updates throughout the renewal process, the courier was booked and the application forms and documents were picked up from my house and delivered to the passport agency in the UK as a tracked item, the new and old passport was delivered to my house by tracked courier, which made it a safe and secure delivery.I highly recommend the services of UK Abroad to anyone who has to renew or apply for a passportas it is a very stress free service, and the whole process took five weeks from sending off the application to receiving back both the new and old passports, what an excellent service.

Tie The Knob

21:25 09 Mar 22

Excellent and prompt Service with exceptional customer service representatives. Mary-Ann specifically handled my case and she replied to my emails straight away and was extremely professional, punctual and effective. I can't highly recommend this service to anyone who wants to renew their British Passport. I am in United States and I renewed my British passport through them and received my new passport on time.

Mark

15:43 09 Mar 22

Didn't realize how easy it was going to be! Excellent service. Well worth the cost. Madeleine kept me informed every step of the way through entire process. Highly recommend.

Kevin Moultrie

02:58 02 Mar 22

A brilliant, quick, efficient and friendly service offered by the team at UK Abroad. Made my whole process of renewing my British Passport hassle free and easy. Thank you to my Account Manager (Robyn) for being so responsive and easy to work with.

Claire Lawson

06:06 23 Feb 22

Absolutely brilliant service. So pleased my brother recommended I use UK Abroad, as it made the whole process SO much easier and hassle free.If I had done it all myself, I would have ended up paying a lot more because the original photo I sent in was incorrect. They picked it up straight away & asked me to do another photo - saved a lot of time and money.Highly recommend to others.

geraldine williams

16:59 11 Feb 22

Madeleine was professional, helpful, thoughtful and understanding of my post brain surgery situation. Passport arrived safely yesterday. Well worth the cost for speed and personal service.

Chris Jones

22:17 09 Feb 22

I have lived in Australia for many years and have renewed a UK passport during that time. A process that back then was easy and seamless. I approached the task this time with a residual confidence that soon disappeared as I entered the on-line world of the UK Website.Initially it appeared to be sensible and manageable, but the process and the meaning contained in the fine print was less reassuring. Providing a digital photograph was a potential challenge and the chance that a minor error would cause you to have to begin again, and lose the application fee, a real possibility.I made the practical decision to use UK Abroad after finding their website. The consultant, Jade, was prompt and professional and the outcome brilliant. Despite concerns at the UK end with the quality of the digital photograph, taken by an accredited agency at this end. Jade walked me through to a successful completion of the process,, well within the expected time.Had I applied through UK Gov I would most certainly been out of pocket for additional fees despite using the correct mechanisms. UK Abroad was efficient and reassuring throughout and I calculate saved me money in the process.I recommend them without reservation.

10:43 07 Feb 22

A wonderful company that really cares about helping people! A lovely person called Elyse helped me get my British Passport and she was so kind and helpful! It was such a smooth process and I couldn’t recommend them enough! I’m so happy I finally got my British Passport! They were efficient, quick and highly professional! You are in safe hands with booking through them ❤️❤️❤️❤️

Karen Christie

23:22 31 Jan 22

Great service. We had a few challenges with the application for a new British passport for a US resident. U.K.ABROAD addressed the issues immediately and the passport arrived a week after the application was submitted. Much quicker than the estimated turnaround time of 4 to 6 weeks. This allowed me to go on a really important family reunion. I really recommend using this service - especially if you need a passport in a rush like myself.

DAVID MILLAR

06:12 11 Jan 22

If professional was a company then it is UK Abroad. Working with the company, and with Glenda, in particular, was the smoothest process I have ever encountered. It is clearly a company where the customer is KING. Integrity means doing what you say you are going to do. They ticked every integrity box. This company made commitments to me, in point form, and met every single one of them, well within the expected time limit. Incredible. Follow up emails to me, unprompted, making sure I was kept in the loop showed me that they meant business. I even chose the day and time of the delivery of my passport! To my house. Literally a day after New Year's Day. Thank you Glenda. Thank you UK Abroad for your professionalism and perfect service (I have never used "perfect" to refer to service before). I will promote your company to family & friends without hesitation. It's a 10 out of 10 for me.

Viv Maddox

01:11 04 Jan 22

The quickest and most efficient and reasonably priced service from Australia. Excellent personal service from Robyn, concise and easy instructions and prompt action. Less than 4 weeks from start to finish. Delighted.

JohnLiqun Hussey

02:34 27 Dec 21

Very efficient service. Does what it says on the can. Took all the stress out of applying long distance for a new passport and at an affordable price. Well done UK Abroad can't recommend you highly enough!

beckenstall brown

00:20 20 Dec 21

Regarding renewal of my British passport, I cannot recommend UKABROAD highly enough.From beginning to end, Robyn Romain, British Liaison Consultant made this somewhat complicated application easy.Her emails were concise and to the point, she replied to my queries promptly and was thoroughly professional throughout the entire transaction.Thank you so very much Robyn!Margaret Clayton

SAH 777

00:16 17 Dec 21

A very good service. Many Thanks to Robyn who provided regular updates and information throughout the whole process. - Highly recommended.

Amanda Lawson

09:25 16 Dec 21

Elyse was very helpful and the whole process was very smooth. The instructions were clear and if I had any questions, they were answered clearly and quickly, Would thoroughly recommend U.K.ABROAD for your passport applications. I did mine from Australia.

Anthony F

23:19 30 Nov 21

A very efficient service provided with clear and precise instructions resulting in delivery of our passports in the advised time frame. We would certainly recommend this service. Our contact staff member kept us advised of progress of our application and the detail was accurate.

Tony Richards

23:01 25 Nov 21

I can thoroughly recommend UK abroad.Brannan was assigned to me to assist mewith renewing my long expired British passport.Every step was clearly outlined and supportedwith prompt instructions. Any queries wereanswered quickly with professionalism andfriendliness.I am now in possession of my new passport.I would advise anyone looking to renew to useUK abroad. The reasonable cost is totally justified .Don’t even think about struggling with the procedureyourself. Save yourself a lot of stress and getUKabroad to assist you.Tony RAustralia

Jenny Ponte

16:28 15 Nov 21

What a wonderful experience! I contacted UK Abroad so that I could obtain a British passport. I knew I was eligible but hadn’t done so. Madeleine was my contact and she went above and beyond to ensure that I submitted the correct documents etc. I was kept informed every step of the way and any query was answered quickly and efficiently. I now have my passport and can highly recommend UK Abroad . Wish I could give them 6 stars!

karl molineux

16:30 09 Nov 21

Excellent customer service. Gail was the representative that helped me navigate the process of renewing a passport that had expired a few decades ago. She was very helpful, professional and thorough. It took much less time than I had initially anticipated. I highly recommend turning things over to UK Abroad. My old passport and all original documents were returned within a day of receiving my new passport.

anne kidon

18:47 30 Oct 21

My British Passport had expired and needed to be renewed. I attempted to complete the application online and gave up. I contacted UK Abroad and it was the best decision.I required a Guarantor Form for verification of my identity, Thankfully Jade at UK Abroad led me through the process via emails. Jade answered my questions and concerns (of which I had many) and kept me updated.The professionalism that I received from Jade was 10+.I would highly recommend them to anyone applying for their British Passport their fee is well worth it.Thank you again Jade & the Team at UK Abroad.

Pippa Hirst

17:18 14 Oct 21

UK Abroad was a cost effective and efficient way to update my British passport from Canada. I was kept informed every step of the way and provided with all the details I required. I would highly recommend this service.

Emiline Mikos

17:28 11 Oct 21

I highly recommend going through UK ABROAD on line service as they are fast and efficient, and the passport is sent right to your door. They communicated with me through all the steps of my application and checked all my info was correct so that it wouldn’t be sent back. Thank you to Jade, who assisted me through the whole process.

Ben Asher

11:21 02 Oct 21

The entire process was seamless from beginning to end.I received both my new passport, as well as my voided old one. They asked all the right questions, and made sure everything was as I wanted it. Perfect!

Jonathan Russell

22:46 01 Oct 21

Gail made the whole process of renewing my UK passport an easy and efficient process. Thank you, I sincerely appreciate your help. May you and your colleagues have a wonderful weekend.

Dee Dee Szal

14:44 20 Sep 21

AMAZING experience with UK Abroad! Gail is so perfect and professional to work with. I am still amazed at how easy and seamless the entire process was to complete. USE this Company without a second thought.

Margaret Lam

10:29 17 Sep 21

It is easy and convenient to have my UK passport renewed on web.My thumbs up to Robyn Romain at Durham who is so helpful and efficient.With appreciation,Margaret

Brendon Deeley

01:01 16 Sep 21

I was so impressed with how easy and quick it was to get my expired UK passport renewed and sent back to me in Australia. Hassle free and very efficient. Would recommend to all.

SHARON VERSFELD

05:10 31 Aug 21

Top service , very helpful. I am going to recommend them to everyone. Thank you for the great service. It was so easy to deal with you. It took a short while to renew my British passport from south africaThank you, now to use it?

Brian Rutherford

02:47 31 Aug 21

By using this service as supplied by the UK Passport Office it made things so much easier, you are virtually guided through the stages required to renew your British Passport. The People you "talk" to are so professional that it is easy even for an old man (81) like me to handle. This is the way to go!

Jacqui Poole

15:13 28 Aug 21

This was the way to go, my rep answered promptly to any questions and kept me informed of the progress re. renewal of my passport. My only concern was the amount of time it took to finalize everything, but Covid may have had something to do with that. My thanks go to Madelaine for being there.

Donna Ross

20:39 24 Aug 21

The lovely people at UK Abroad were so helpful and kind in guiding me through the entire passport process. They also assisted me with obtaining other documents I needed. They communicated at every step of the process, which was most reassuring. I highly recommend them.

Michael Meredith

08:14 13 Aug 21

I had been struggling for some months to renew my British Passport, largely because the on-line site provided by the UK government is unclear and confusing about what documents I needed to supply.I found UK Abroad on the internet and from the very start the whole process was made easy. It was clear what I required and the whole process was efficient. The staff gave me constant feedback throughout the whole process, and I now have my new passport. Well worth the cost and I will certainly use them again, and recommend them to my friends

Irene Hawkins

01:26 30 Jul 21

Many many thanks to Darryl of UK Abroad for enabling me to renew my British passport, without even having to leave my home. This all due to his excellent service, expert advice, and consistent updates, which made it all a stress free process. Especially the safe and secure pickup and delivery of very important documents. I cannot praise Darryl or UK Abroad enough and highly recommend this service to anyone, anywhere in the world who needs to renew their passport.Thank youIrene Hawkins

Howard Long

14:39 19 Jul 21

My passport renewal application was dealt with efficiently, safely and professionally. Robyn showed interest in communicating with me as a fellow patriot.Yours sincerely.Howard Long

Suzannah Bartlett

16:39 17 Jul 21

I needed to renew my passport and found UK ABROAD. I had never used a middle agent before but read the reviews and was impressed. From the day i mailed my old passport to recieving my new one was 14 days!!! Contacting Madeleine was so simple for questions along the way...very quick responses and reassured and guided me through the process. I would highly recommend the UK ABROAD services.

Valerie Brier

13:41 26 Jun 21

Thank you so much Saretha at U.K. Abroad for all your assistance in obtaining our passport renewals. The whole procedure was done smoothly and quickly, and I would not hesitate to recommend your excellent service. Valerie and Rodney Brier

Terry Brown

15:59 17 Jun 21

An ex-pat friend had recently used UK Abroad to renew his passport and recommended them highly. I have lived outside of the UK for over 20 years and needed to renew my UK Passport that has been expired for around 12 years. I used UK Abroad. The service was excellent from start to finish. Even in these COVID times the entire process to receive my new passport took around 6 weeks. Working with Madeleine the process was simple, and every step was well explained and handled with professionalism. Highly recommended.

Joan Wolpe

01:23 01 Jun 21

Darryl from UK Abroad helped me get my new British passport. He was an absolute pleasure to deal with. Nothing was ever too much trouble. He provided an excellent service from start to finish, continuously keeping me updated on the progress of my application. Darryl is thorough, knowledgeable, professional, efficient and did a great job. I highly recommend Darryl and UK Abroad to anyone applying for a British passport. Thank you, Darryl, and UK Abroad for all your help, hard work and guidance I could not have done it without you. My passport arrived in record time. You are a real gem. Joan Scop

Ken Thomas

21:05 13 May 21

Wow! Amazing service. Sent my passport off from the US to the UK and received my new passport and old one back within two weeks! Exceptional service and well worthy of the cost. Madeline was amazingly informative and helped me at every step of the way! Thank you for making this easier during this pandemic!

Karl Richards

09:31 06 May 21

A big thank you to Darryl and the U.K Abroad team for making my passport renewal a very easy and stress free experience from my home in Australia.... everything was explained in easy to follow steps and in plain English making it even possible for this non tech savvy dinosaur to understand....Best wishes and thanks again !!

Wendy Heron

10:24 23 Apr 21

Thank you Darryl for your impeccable service and help through every step of the way to gaining my expired British Passport.I could never have done it without your patient guidance. I would highly recommend you and UK ABROAD to all of my friends. Many thanks

Mike Warder

13:54 20 Apr 21

Very helpful but I think you need to be upfront and advise customers, before they pay the fee, that you are unable to help them with the completion or remittance of their application - you can only check what they have done. I could have done with more help at this stage. Very happy to have finally received my passport.

Rachelle Grobler

08:53 19 Apr 21

I was absolutely overwhelmed by the fast and efficient service of UK ABROAD. Madelaine helped me in every aspect and my son got his passport back within 10 days of sending it to the UK. I would highly recommend them. All bills included and hassle free. Thank you once again for your outstanding service.

Natasha Bell

12:03 09 Mar 21

Madeleine from UK Abroad was an absolute star she was informative and kept us in the loop the whole time. The process was effortless and so quick. From when they collected the documents until when we received the passport was just over 2 weeks. no hassle no issues. I would recommend UK Abroad to anyone looking to apply for their passport first time or renewal. Ours was first time application. I can only assume that renewal would go even quicker

Terry Blair

17:12 08 Mar 21

I needed to renew my U.K passport that expired back in 1991. I thought I would never need it again, so I never renewed it. I found out in January that I needed a new passport for a trip at the end of the year.After a long search online, I found U.K.Abroad. After making contact, they sent me a list of all the documentation I needed to fill out. Once I filled out everything, I just emailed back to U.K. Abroad and they did the rest.The sent me a shipping label so I could send my final doc's to England.... A few days later, they sent me an email saying my new passport was on its way. It arrived less than a week later. It usually takes several weeks, so this was a very fast turnaround. I cannot say enough good things about U.K. Abroad. They did a marvelous job of getting all the paperwork in order and kept me appraised of every step.I would highly recommend U.K. Abroad if and when you need to renew your passport. Thank you for your help......

Dawn Schultz

18:05 05 Mar 21

The process of renewing my British passport was so much easier and definitely more stress free than doing it via mail.I received emails informing me of the different stages regularly.I eventually received my new passport much earlier than expected, within two weeks.I am so grateful, it’s taken away the worry of lost passports and reduced the time frame.Thank you

John Hare

01:20 26 Feb 21

Thank God for UK Abroad!I was renewing my lapsed British passport and getting my 2 children and my wife's passport at the same time. (From Australia)I think I would have given up were it not for Darryl's clear and thorough guidance.What was a complex process would have been so much harder without UK Abroad.These guys have such a good knowledge of the documents, protocols and procedures that you always feel you are in safe hands.Don't hesitate to use UK Abroad, it is worth every cent (penny/euro/yen etc) and well worth it when the navy blue passports appear.Thanks again DarrylJohn Hare

Jaxx Vee

12:22 10 Feb 21

The UK Abroad service is one-of-a-kind. With an extremely high level of professionalism, impeccable manners, and a keen knowledge of all things British passport,( Thankyou Darryl)customer Service doesn't get better than this. Would readily recommend.

David Moar

19:42 28 Jan 21

I used U.K ABROAD as i live in Australia and i needed to renew my British passport. The process was very easy to follow and do, and i received my new passport and old one back together quickly and honestly it was just so simple . Darryl was fantastic answered all my questions and gave me 100% up to date information in regards to where my passport was at in the process. A Professional Service that i would recommend to anyone thinking about what i have done to Just do it and use U.K ABROAD. Thanks Darryl for your prompt and professional attitude and service provided in regards to my Passport Renewal.

Maureen Lawrence

12:47 20 Jan 21

Would give UK Abroad 10 stars if I could! Took only a month from start to having my new passport in my hand, and that month covered the festive season. Very impressive and professional service, well worth the cost for the absence of hassle. Highly recommended.

Bev Luke

23:35 19 Jan 21

This has been an example of excellent client service, both efficient and friendly - and prompt. The extended information given was helpful and interesting. I would certainly recommend this service to all.

Shirley Bartlett

22:46 23 Dec 20

I was extremely pleased at the ease of renewing my passport was with UK ABROAD.It went smoothly with no problems.I wish to update my star rating to 5 stars. I unfortunately pressed the wrong button.My experience with UK ABROAD was extremely easy with help throughout the whole transaction.I would recommend anyone wishing to renew or applying for a UK passport to consider using UK ABROAD.

Rea Williams

06:30 02 Dec 20

In a year when pleasant surprised are too rare, I had the good fortune to come across UK Abroad when all my attempts to get any reaction out of the British embassy in Tokyo on passport renewal had failed. Time was running out. UK Abroad's Australia office immediately took on my case and my new passport was in hand just over 3 weeks later! All through the service was exemplary and cheerful and I was kept right up to date throughout. From this experience, I don't hesitate to recommend UK Abroad to anyone looking for peace of mind during passport renewal.

Tom Adam

23:38 30 Nov 20

Peter and Daryl at UK Abroad were very professional at every stage of the process in helping my son register for a UK passport.Any queries were answered in a timely and efficient manner.I would highly recommend Peter and Darryl to anyone seeking a professional and courteous service in dealing with passport applications.

John Southam

02:55 28 Nov 20

My wife and i recently renewed our UK passports with U.K.ABROAD.Could not have been easier.Start to finish without leaving home.Even photo's were done without leaving.We were coached every step of the way by Darryl.Documents were picked up by courier,delivered to passport office in England,then new passports delivered to us at home.No stress,no fuss,all in 3 weeks.Highly recommended.

Laura Dickenson

04:39 21 Nov 20

From start to finish the process of the renewal of my British Passport was seamless and stress free. I would highly recommend using U.K. ABROAD.

David Taylor

23:06 13 Oct 20

Darryl was helpful at every stage in getting my passport renewed.From completing the application form to the end product. I nowfeel comfortable that once travel restrictions are lifted. I can returnto England permanently.

Jillian Lees

20:00 08 Oct 20

I can highly recommend UK Abroad for renewing British Passports.Everything has been so well organised clear instructions were given. All in all it was a pleasing result .

Catherine Lord

11:11 25 Aug 20

Julia at UKAbroad was extremely helpful and efficient in helping me to garner the documentation that was required to renew my British Passport. She definitely helped in making the process as hassle free as possible. Thank you. Catherine Lord

Estelle Blackburn

08:07 17 Aug 20

The help I received from Darryl Wolpe deserves more stars than a mere five. When I applied to renew my British passport, I was so surprised to find that I had an intermediary, having not previously known of U.K. Abroad. In Darryl Wolpe, I had not just a professional, efficient intermediary, but an assistant who truly felt like a supporter and friend. I made it more difficult for him by a slight change of name, but he patiently helped me with advice on the documents I needed and by liaising with the Passports Office, writing the necessary letters on my behalf. He got me over the hurdles to success, without ever expressing the exasperation I thought he must surely feel. He also kept me so informed, letting me know what stages the process had reached. I can't thank Darryl enough personally and U.K. Abroad as an organisation for its exemplary service. I look forward to re-connecting in 10 years' time, knowing the process is in such excellent hands. I wish Darryl and all at U.K. Abroad the very best, especially through these strange times. I hope I can say hello and personally thank you when I am able to use my new Passport to get back to enjoy the wonderful UK again. Estelle Blackburn

Leigh Haslam

09:56 11 Aug 20

Madeleine was always most efficient at keeping me up to date with progress and answering my queries promptly. It was a very lengthy process due to Covid, but then I cannot leave NZ at present anyway! Thank you for your great support and I should recommend you to my sons and friends.

Shaun McCulley

13:10 06 Aug 20

Madeleine Schuddinh, a British Liaison Consultant from U.K. ABROAD assisted me with our lost passport. She was was extremely helpful and guided me through every process. All the questions I asked were handled like a true professional with such patience. I had a wonderful experience and recommend her service to anyone who is a applying for a passport. To put it bluntly, Madeleine was world class. Thanks a MILLION Madeleine.

Alan Hume

22:44 31 Jul 20

Initially I Tried to use IAM. However, their system was not 80 year old friendly. I therefore rang the UK Consulate in Melbourne, where I currently reside. They recommended i contact U.K. Abroad, which I did and established contact with Daryl. The whole process went very well. The only issue being the local Aus Post Photo did not fit the bill. So after a number of attempts I managed to produce and acceptable one myself.Thanks to Covid 19 and the Melbourne Office being Closed establishing contact with DHL to agree a delivery time, was a little difficult. Once contact had been established with their Customer Service delivery successfully took place very quickly.The whole process was very efficient and reasonable.

Neville Henry

06:10 21 Jul 20

I received my British Passport yestetday. I would like to thank Julia and the company for outstanding service. I strongly recommend the use of U.K. ABROAD to anyone that needs to have their British Passport renewed.Once again, thank you so much for outstanding service.Neville HenryJohannesburg, South Africa

john dohnalek

14:28 17 Jul 20

I can recommend U. K. ABROAD to all who need to apply for new or renew a British passport.I found them most helpful and knowledgeable.Willing to go that extra mile and well worth there fee. I can only wish them well in these difficult business times.

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U.K.ABROAD is the biggest worldwide leading private British Passport Service Provider for British citizens living abroad.

Operating independently since 2008, U.K.ABROAD specialises in easy, online British Passport renewals, replacements and applications from abroad.

With over 1000 verified five star reviews, their service excellence speaks for itself.

Their team of British Passport Consultants are exceedingly knowledgeable regarding all HM Passport Office’s requirements, constantly keeping updated about their current ever-changing rules and regulations.

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